Personality.co

Education90% confidence

Personality.co is an online platform offering paid personality and psychological-style assessments, reports, and related self-development content operated by Novomedia EOOD in Sofia, Bulgaria.

Sofia, Bulgaria
personality.co
Owned by Novomedia EOOD

About Personality.co

Personality.co is a web-based service that markets itself as an in‑depth personality testing and self-discovery platform. Users are invited to complete extensive online questionnaires—often promoted as personality, autism, ADHD, anxiety, or career-related quizzes—and are then offered detailed reports, access to a test library, daily challenges, courses, and completion certificates through a membership model. The site is operated by Novomedia EOOD, a company based in Sofia, Bulgaria, and primarily delivers its services digitally through its website and member accounts.([personality.co](https://personality.co/))

A charge from “PERSONALITY.CO SOFIA” on a card statement typically corresponds to a paid trial or subscription associated with one of these tests. Many users report being charged a small initial fee (for example, around $1.50–$1.95) to view results from a supposedly low-cost or “free” test, after which recurring charges of roughly $30 (or equivalent in local currency) are billed every four weeks or monthly if the subscription is not canceled in time. Multiple consumer complaint records and scam-report sites describe ongoing recurring billing after an initial trial, sometimes continuing for several months if cardholders do not notice the charges.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1088438?utm_source=openai))

If you see an unfamiliar Personality.co or PERSONALITY.CO SOFIA charge, first check any email accounts you might have used for online tests for a welcome or receipt email from Personality.co, then log into the website to review your subscription status and billing history. You can contact their support via the email and contact form listed on their site to request cancellation or dispute charges, but be aware that numerous complaints indicate difficulty obtaining refunds and reports of subscription terms being buried in fine print. If you believe the charge is unauthorized or the service was deceptively presented, it’s advisable to contact your bank or card issuer promptly to dispute the transaction, request cancellation of future payments, and consider replacing your card details if recurring debits continue.([reddit.com](https://www.reddit.com/r/Scams/comments/1ko93lz?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Personality.co.

  1. PERSONALITY.CO SOFIA

Frequently Asked Questions

Why do I see a charge from “PERSONALITY.CO SOFIA” on my card statement?

This descriptor is used by Personality.co, an online personality and psychological-style testing platform operated by Novomedia EOOD in Sofia, Bulgaria. The charge usually relates to an initial paid trial to access test results or an ongoing subscription for access to personality reports, additional assessments, and related content.([personality.co](https://personality.co/))

How much does Personality.co typically charge and how often?

Reports from users and consumer-complaint databases indicate that Personality.co often charges a small initial fee (around $1.50–$1.95 or local equivalent) to unlock test results, followed by recurring subscription charges of about $29.95–$30 every four weeks or monthly unless canceled. Some customers have also reported similar recurring amounts in euros, pounds, or Brazilian reais.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1088438?utm_source=openai))

How do I cancel a Personality.co subscription to stop future charges?

To cancel, sign in at personality.co using the email address you used for the test, navigate to your account or billing/subscription settings, and follow the prompts to cancel your membership. If you can’t log in or don’t see cancellation options, send a written request via the site’s contact form and support email, clearly stating that you want your subscription terminated and future charges stopped, and keep a copy of your message for your bank or card issuer.([personality.co](https://personality.co/))

Can I get a refund for Personality.co charges I didn’t realize were recurring?

Many consumer complaints report difficulty obtaining refunds, with the company often pointing to its terms and conditions about automatic renewal after a trial period. However, some users have reported partial or full refunds after persistent communication with Personality.co support, while others have succeeded by disputing the charges through their bank or card issuer, especially when they can show they did not knowingly agree to ongoing billing.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1088438?utm_source=openai))

Is Personality.co considered legitimate or a scam?

Opinions are mixed: technical review sites often rate the domain as technically safe to visit, but numerous complaints to organizations like BBB and various regional consumer platforms describe its billing practices as deceptive, particularly regarding recurring subscriptions after low-cost trials. Because of this pattern, many users and watchdog sites view Personality.co as a high-risk or scam-like subscription trap, even if the website itself is functional and delivers some form of report.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1088438?utm_source=openai))

What should I do if I can’t reach Personality.co customer support about an unwanted charge?

If attempts to contact Personality.co through their website and email go unanswered or do not resolve the issue, gather evidence such as screenshots, emails, and statements, then contact your bank or card issuer to dispute the charges and request that future payments to Personality.co or Novomedia EOOD be blocked. You may also wish to file a complaint with local consumer protection agencies or online scam-reporting portals to document the incident.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1141438?utm_source=openai))

Why did Personality.co keep charging me after a one-time test?

According to multiple complaints, Personality.co structures its offers as time-limited trials: paying a small fee to unlock results enrolls users into an automatically renewing subscription unless they cancel before the trial ends. If you miss or overlook the fine print, the subscription may continue billing monthly, even if you never log in again, until you cancel through your account, contact support, or involve your bank.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1088438?utm_source=openai))

How can I verify which account at Personality.co is linked to my card?

Search your email inboxes (including spam and promotions folders) for messages from Personality.co around the date of the first charge; look for a welcome email, receipt, or login link. The email address that received that message is the one likely associated with your Personality.co account. Use that email to sign in or to reference when contacting their support about specific subscription or billing questions.([reddit.com](https://www.reddit.com/r/Scams/comments/1ko93lz?utm_source=openai))

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