Perth Convention and Exhibition Centre

Entertainment95% confidence

Perth Convention and Exhibition Centre (PCEC) is Western Australia’s main purpose-built venue for conferences, exhibitions, trade shows, concerts and large-scale events, featuring multiple exhibition pavilions, meeting rooms and the Riverside Theatre.

Perth, Western Australia, Australia
pcec.com.au
Owned by Wyllie Group (major owner) and Brookfield (50% stake)

About Perth Convention and Exhibition Centre

Perth Convention and Exhibition Centre (PCEC) is Western Australia’s primary purpose-built venue for conferences, exhibitions, trade shows, concerts and large-scale events. Located in the heart of Perth on the Swan River foreshore, the centre features multiple exhibition pavilions, flexible meeting rooms, grand ballrooms and the 2,500-seat Riverside Theatre. PCEC hosts a wide range of events including industry conferences, consumer expos, gala dinners, corporate functions, live shows and community events, supported by in-house catering, audiovisual services and event management.

A charge from Perth Convention and Exhibition Centre may appear on your bank or card statement if you purchased tickets at the venue box office, paid onsite for a conference registration, exhibitor space or sponsorship, settled a function or room hire invoice, or bought food and beverages from PCEC-operated bars, cafés or catering. You may also see a charge for event-related services such as parking validation sold through the venue, equipment hire, or upgraded catering packages for corporate events. Some charges may be recurring for ongoing venue hire or multi-day conference packages, and there may also be temporary verification or pre-authorisation holds if a card was used as security for incidentals or event-related deposits.

If you’re unsure about a PCEC charge, start by checking any recent events you attended or organised at the venue, including conferences, expos, gala dinners, concerts or corporate meetings. Review your email for event confirmations, invoices or receipts from “Perth Convention and Exhibition Centre” or “PCEC” and compare the transaction date and amount. For questions about a specific charge, visit pcec.com.au and use the Contact or Events/Accounts pages to find up-to-date phone and email details for the bookings or finance team; have your statement, event name and transaction date ready so they can locate your payment. In many cases, billing questions about ticket purchases or event registrations may need to be handled by the event organiser or ticketing provider listed on your confirmation, while invoice or hire-fee issues are usually resolved directly with PCEC’s accounts department.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Perth Convention and Exhibition Centre.

  1. SFS PCEC 6189 PERTH AU

Frequently Asked Questions

Why do I see a charge from Perth Convention and Exhibition Centre on my bank statement when I only attended an event?

If you registered onsite for a conference, bought tickets at the venue box office, paid for catering or drinks, or settled parking or incidentals through the venue, the payment may be processed directly by Perth Convention and Exhibition Centre (PCEC). Corporate guests and exhibitors may also see charges for room hire, stand bookings, equipment rental or upgraded catering packages. Check your receipts or event emails around the transaction date to match the amount to a specific purchase at the venue.

What are common amounts I might be charged by Perth Convention and Exhibition Centre?

Common PCEC charges include small to mid-range payments (e.g. AU$10–AU$80) for food, drinks or café purchases, mid-level amounts (e.g. AU$50–AU$400) for conference registrations, gala tickets or show tickets purchased onsite, and higher amounts (hundreds to thousands of dollars) for venue hire, exhibition space or corporate functions. The exact figure will depend on the event type and whether the charge was for a single ticket, a multi-day pass, or a venue/invoice payment. If the amount is large, it is more likely to be a hire or invoice payment rather than a simple ticket or bar purchase.

Does Perth Convention and Exhibition Centre offer subscriptions or recurring billing?

PCEC itself does not typically run consumer subscription services like streaming or memberships, but you may see recurring or multiple charges if you have an ongoing venue hire agreement, multi-event corporate booking, or are paying instalments on a function or exhibition package. In those cases, your contract or invoice from PCEC or the event organiser will outline the payment schedule and due dates. If you see repeated charges you don’t recognise, contact PCEC’s accounts team via the details at pcec.com.au to confirm whether you have an active agreement or payment plan.

Why do I see a small or temporary ‘pending’ charge from Perth Convention and Exhibition Centre?

A small pending charge can occur when your card is used as a security or pre-authorisation for incidentals, such as bar tabs, equipment deposits or certain function bookings. This is not a completed sale but a temporary hold to ensure the card is valid and has available funds. The hold is usually released automatically by your bank within a few business days, with only the final settled amount (if any) remaining as the actual charge.

How can I get a copy of my receipt or tax invoice for a PCEC charge?

If you paid at a bar, café or kiosk in the venue, the receipt is issued at the point of sale; you can request a reprint if you contact them soon after the event with the time, date and approximate amount. For conference registrations, ticket purchases, room hire or exhibition fees processed by PCEC, you can request a tax invoice or receipt by contacting the venue’s accounts or bookings team via the contact page at pcec.com.au and providing your name, event name, transaction date and last four digits of the card used. If your payment was handled by a separate ticketing company or event organiser, you may need to request the receipt directly from them.

How do I dispute a charge or request a refund from Perth Convention and Exhibition Centre?

First, identify whether the payment was made directly to PCEC or to an external event organiser or ticketing provider (this is usually listed on your confirmation or ticket). If the charge was processed by PCEC—for example, for venue hire, catering, or onsite registration—contact their accounts or events team using the details at pcec.com.au, explain the issue and attach any supporting documents; refunds are assessed under the terms of your booking or hire agreement. For tickets or registrations sold by third-party organisers, refund and cancellation policies are set by that organiser, and you’ll need to follow the instructions on your ticket or event confirmation.

Can I cancel or change a booking associated with a Perth Convention and Exhibition Centre charge?

Changes or cancellations depend on the type of booking and the terms agreed at purchase. For corporate events, room hire, exhibitions or catering packages booked through PCEC, your contract or proposal will outline cut-off dates, cancellation fees and any non-refundable deposits; contact your PCEC event coordinator or the bookings team to request changes. For public events, conferences or shows, you may need to contact the event organiser or ticketing provider named on your confirmation email, as they control attendee changes, name transfers and cancellation policies.

How do I contact Perth Convention and Exhibition Centre about an unknown charge?

Visit pcec.com.au and go to the Contact or About pages to find current phone and email details for general enquiries or the accounts department. When you contact them, have a copy of your bank statement showing the date, amount, and any reference text, along with any event names or dates you suspect might be related. They can usually confirm whether the charge was processed by PCEC and advise whether you need to speak with a specific event organiser, ticketing provider, or their internal finance team to resolve the issue.

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