Phoenix Theatres Lennox Town Center 24

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Phoenix Theatres Lennox Town Center 24 is a 24-screen movie theater complex in Columbus, Ohio, operated by Phoenix Theatres Entertainment, offering first-run films and premium formats like IMAX. The “LENNOX 24 - ECOMM” descriptor typically relates to online or kiosk purchases for movie tickets or concessions at this location.

Knoxville, Tennessee, USA
phoenixtheatres.com
Owned by Phoenix Theatres Entertainment, LLC

About Phoenix Theatres Lennox Town Center 24

Phoenix Theatres Lennox Town Center 24 is a large multiplex cinema located at the Lennox Town Center shopping area in Columbus, Ohio. The theater originally opened in the 1990s as AMC Lennox Town Center 24 and is now operated by Phoenix Theatres Entertainment, a regional movie-theater chain based in Knoxville, Tennessee. It offers first‑run movies across 24 screens, including premium large-format auditoriums such as IMAX, along with reserved seating, concessions, and occasional special event screenings and marathons.([cinematreasures.org](https://www.cinematreasures.org/theaters/21624?utm_source=openai))

A charge labeled something like “LENNOX 24 - ECOMM” on your card statement is most likely tied to an e‑commerce transaction for this theater—such as buying movie tickets through the Phoenix Theatres website or mobile app, purchasing tickets at an online-enabled kiosk, or prepaying for concessions. In older records you may also see descriptors including “AMC LENNOX 24,” reflecting the previous AMC operation of the same site, but current online ticketing for this venue typically runs through Phoenix Theatres’ systems.([scamcharge.com](https://scamcharge.com/c/amc-lennox-24?utm_source=openai))

If you’re unsure about a charge, start by checking your email for e‑tickets or receipts from Phoenix Theatres or Lennox Town Center 24 around the transaction date, and review any movie apps you use for past purchases. You can also look up your order history by logging into your Phoenix Theatres account or by using the “retrieve tickets” function if available on their site. For unresolved issues, contact the theater directly at Lennox Town Center 24 or reach out to Phoenix Theatres Entertainment’s corporate office via the phone and contact information listed on phoenixtheatres.com; they can help locate a transaction using your card’s last four digits and the date and amount of the charge.([waze.com](https://www.waze.com/live-map/directions/us/oh/columbus/lennox-town-center-24-theatres?to=place.ChIJp5gfyoyOOIgRwUVjL02CKHI&utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Phoenix Theatres Lennox Town Center 24.

  1. LENNOX 24 - ECOMM

Frequently Asked Questions

What is the “LENNOX 24 - ECOMM” charge on my card?

This descriptor typically refers to an online or electronic transaction processed for Phoenix Theatres Lennox Town Center 24 in Columbus, Ohio—most often advance movie tickets or possibly concessions purchased through the Phoenix Theatres website, app, or an e‑commerce–enabled kiosk at the theater.

Why don’t I see “Phoenix Theatres” or “AMC” in the descriptor, only “LENNOX 24 - ECOMM”?

Card statements often abbreviate merchant names. In this case, “LENNOX 24” refers to the Lennox Town Center 24 theatre, while “ECOMM” indicates an e‑commerce channel. Depending on how your bank formats descriptors and when the purchase was made, the brand name (AMC or Phoenix Theatres) may be omitted or shortened, but the charge still comes from the Lennox Town Center 24 movie theater complex.

What kinds of purchases at Phoenix Theatres Lennox Town Center 24 show up as e‑commerce charges?

Common e‑commerce charges include advance ticket purchases made on phoenixtheatres.com or in the Phoenix Theatres mobile app, online redemption of passes or vouchers where tax or fees are charged to your card, and sometimes pre‑purchased concession bundles tied to a specific showtime.

How can I look up the receipt for a Phoenix Theatres Lennox Town Center 24 online purchase?

Search your email for confirmations from Phoenix Theatres or Lennox Town Center 24 around the charge date, including your spam folder. If you created an account when buying, log in to phoenixtheatres.com or the mobile app and check your purchase or ticket history. If you checked out as a guest and can’t find the email, contact the Lennox Town Center 24 box office or Phoenix Theatres customer service with the last four digits of your card, transaction date, and amount so they can locate the order.

Why do I see multiple small charges from LENNOX 24 around the same time?

Multiple charges may result from buying tickets for separate showtimes or guests in more than one transaction, adding concessions in a second online order, or an initial authorization followed by a final settlement amount. If you see duplicate final charges for the same amount, contact Phoenix Theatres or your bank to investigate and request a correction or refund if necessary.

How do I get a refund or exchange for tickets purchased through LENNOX 24 e‑commerce?

Refund and exchange policies vary by Phoenix Theatres location and showtime. Generally, you must request changes before the scheduled showtime by contacting the Lennox Town Center 24 box office or using any self‑service options provided in your confirmation email or online account. For no‑shows or past showtimes, refunds are typically not granted unless there was a service issue, such as a cancelled screening.

Could a family member’s movie purchase appear as a LENNOX 24 - ECOMM charge on my card?

Yes. If your card is stored in a shared Phoenix Theatres account, on a family member’s phone wallet, or was used once for an online purchase on a shared device, other household members may be able to buy tickets that bill to your card. Check with family members who might have visited Lennox Town Center 24 around the transaction date.

What should I do if I don’t recognize any connection to Lennox Town Center 24 or Phoenix Theatres?

First, verify that no one in your household used your card to buy tickets. If no one recognizes the transaction and you can’t match it to a receipt or email confirmation, call Lennox Town Center 24 or Phoenix Theatres corporate to see if they can find a record of the charge. If they cannot locate it, or if details don’t match, contact your bank or card issuer immediately to dispute the transaction and request a new card if fraud is suspected.

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