Port Fresh Seafoods

Port Fresh Seafoods is a family‑owned seafood market located in Port Macquarie, New South Wales. They specialise in fresh, locally sourced seafood including whole fish, fillets, oysters, prawns, live crabs and lobsters, and a rotating range of seasonal catches from nearby waters. The business focuses on supplying both everyday shoppers and local restaurants with high‑quality Australian seafood, often sourced directly from local fishermen and regional aquaculture farms. They may also offer custom preparation (such as filleting or cleaning), seasonal platters, and special orders for holidays and events.

A Port Fresh Seafoods charge on your bank or card statement typically relates to a purchase made at their Port Macquarie shop or, in some cases, a phone or online order processed through their payment terminal. Common reasons include one‑off purchases of fresh seafood, special orders for events, deposits for large seafood platters, or pre‑orders for busy periods like Christmas, Easter, or school holidays. You might also see multiple charges if your order was split (for example, an initial deposit and a final balance) or if an initial authorization amount differed slightly from the final weighed price of your seafood.

If you’re unsure about a Port Fresh Seafoods charge, start by checking recent visits to their Port Macquarie store and any seafood orders placed around the date of the transaction. Look for receipts in your email, text messages, or physical receipts you may have kept from a recent shop or special order. To resolve questions, contact them using the phone number or contact form listed on portfreshseafoods.com.au and provide the transaction date, amount, and the last four digits of the card used so they can look it up in their system. Common issues—such as confusion over weighed items, deposits versus final charges, or duplicate taps—can usually be clarified quickly by speaking with their staff and, if needed, they can issue corrections or refunds through their payment terminal.