Premier Cabs

Transit88% confidence

Premier Cabs is a taxi company operating a booked and on-demand cab network, primarily serving the Sydney metropolitan area in Australia.

Sydney, Australia
premiercabs.com.au

About Premier Cabs

Premier Cabs is a long‑established taxi company based in Sydney, Australia, operating a large fleet of booked and on‑demand cabs across the Sydney metropolitan area and nearby regions. They provide point‑to‑point transport for everyday trips, airport transfers, corporate travel, parcel delivery, and wheelchair‑accessible services. Bookings can be made by phone, via the Premier Cabs mobile app, or by hailing a branded taxi on the street, with fares calculated by regulated taxi meters in line with New South Wales transport rules.

A Premier Cabs charge may appear on your bank or card statement when you pay for a taxi trip, an airport transfer, or an in‑app booking using a debit or credit card. Charges can come from paying a driver’s EFTPOS terminal in the taxi, storing your card in the Premier Cabs app for automatic billing, or pre‑authorisations (temporary holds) taken when you add a card or start certain bookings. The amount can include the metered fare, government‑regulated booking fees, tolls, airport fees, card surcharges, and optional tips, and may post a little higher than the in‑car meter if tolls or fees are added at the end.

If you’re unsure about a Premier Cabs charge, first check your email and app booking history for trip receipts, dates, and pick‑up/drop‑off details that match the amount. Look back at your calendar or phone location history for travel around Sydney on that date, including airport runs or late‑night trips paid by card. To dispute a fare, request a receipt, or query a duplicate or unfamiliar transaction, visit premiercabs.com.au and use their contact options, or call their Sydney booking and support line; have the last 4 digits of your card, the transaction date, and amount ready so they can quickly locate your trip and help resolve billing issues, fare adjustments, or potential card misuse.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Premier Cabs.

  1. PREMIER CABS 131017\33 WOODVILLE RD\GRAN

Frequently Asked Questions

Why did I get a charge from Premier Cabs on my card?

A Premier Cabs charge usually means you paid for a taxi trip, airport transfer, or in‑app booking in the Sydney area using your debit or credit card. This can be from tapping your card on the in‑car terminal, paying via the Premier Cabs app, or using a stored card for a corporate or account booking. The amount often includes the metered fare, booking fee, tolls, and any card surcharge or tip.

What are typical amounts Premier Cabs might charge?

Premier Cabs fares are metered and regulated under NSW taxi fare rules, so amounts vary by distance, time, and any waiting time. Common city trips may range from around AUD $15–$40, while airport or longer suburban journeys can be significantly higher, especially with tolls and late‑night or public holiday surcharges. Your total charge may show as a single amount that bundles the fare, tolls, and any fees.

Why do I see a small or duplicate Premier Cabs charge or a pending amount?

Premier Cabs (or their payment provider) may place a temporary pre‑authorisation hold on your card when you add it to the app or start certain trips to confirm the card is valid. This can appear as a small amount or a standard hold (for example, around AUD $20–$60) and may not match your final fare. Pre‑authorisations should automatically adjust to the actual fare or disappear from your statement within a few business days, depending on your bank.

How do I get a receipt or trip details for a Premier Cabs charge?

If you booked through the Premier Cabs app, you can usually see past trips and receipts within the app, including dates, pick‑up/drop‑off locations, and exact amounts charged. For street hails or phone bookings paid by card, the driver’s terminal can print or email a receipt at the time of travel. If you no longer have the receipt, contact Premier Cabs via premiercabs.com.au or their phone line with the transaction date, approximate time, and amount so they can look up your trip.

How can I dispute a fare, overcharge, or unfamiliar Premier Cabs transaction?

Start by confirming that no one else with access to your card (family members, staff) used a Premier Cabs taxi in Sydney on that date. If the trip or amount still doesn’t look right, contact Premier Cabs directly through their website or booking line and provide the date, time window, pick‑up area (if known), and the last 4 digits of your card. They can review the meter record and payment log, issue adjustments or refunds where appropriate, and advise you if you should also contact your bank for a formal dispute.

Does Premier Cabs use recurring billing or subscriptions?

For most riders, Premier Cabs charges are one‑off transactions per trip and are not subscription‑based. Regular corporate or account customers may have set‑up billing arrangements through their company or a travel account, but personal riders paying by card are charged per completed journey only. If you see repeated Premier Cabs charges, check that they correspond to separate trips taken on different dates.

How do I cancel or change a Premier Cabs booking to avoid being charged?

If you booked through the Premier Cabs app or by phone, you can usually cancel before the taxi has arrived without a fare being charged, though late cancellations may incur a fee depending on policy and local regulations. Use the app or call the booking number to cancel as soon as you know you no longer need the trip. If you believe you were incorrectly charged a no‑show or cancellation fee, contact Premier Cabs support with the booking time and details for review.

How do I contact Premier Cabs about a charge on my statement?

You can reach Premier Cabs via their website at premiercabs.com.au, where you’ll find contact options for customer service and fare enquiries. You can also call their Sydney booking and support number (commonly 13‑10‑17 within Australia) to speak with an operator. Have your bank statement handy with the transaction date, exact amount, and last 4 digits of your card so they can quickly locate and investigate the charge.

This merchant is in the Transit category

Browse all

Related Merchants

First Parking
Sydney Airport
SkyBus
GM Cabs
Translink

Compare Premier Cabs

vsFirst ParkingvsSydney AirportvsSkyBus

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you