Progressive

Insurance100% confidence

Progressive is a major U.S. insurance company that offers auto, home, renters, and other personal and commercial insurance products.

Mayfield Village, Ohio, USA
progressive.com

About Progressive

Progressive is one of the largest auto insurers in the United States, providing a wide range of insurance products including car, motorcycle, RV, boat, home, renters, and commercial policies. The company is known for its online quote tools, usage-based insurance programs like Snapshot, and the ability to bundle multiple types of coverage for discounts. Customers can manage policies, make payments, and file claims online, via the mobile app, or by phone.

A charge from Progressive on your bank or credit card statement is typically related to an insurance premium payment—either for a new policy, a renewal, or a scheduled installment on an existing policy. It may also reflect adjustments to your policy such as coverage changes, added vehicles, or endorsements, as well as fees associated with reinstatements or policy changes. Phone numbers and reference or policy numbers often appear in the descriptor (like “8007764734” and a reference number) to tie the payment to your specific account.

If you have questions about a Progressive charge, start by logging into your account on their website or mobile app to review your billing history and policy documents. Match the amount and date to a policy number or billing schedule you recognize. If something doesn’t look right, contact Progressive directly using the customer service number on your policy or from their website; have the reference number from your statement ready to help them locate the transaction quickly. You can also check email confirmations or mailed invoices for corresponding payment records, and work with your bank or card issuer to dispute the charge if Progressive confirms it is not related to your account.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Progressive.

  1. Progressive insurance 8007764734 reference number 5485540623

Frequently Asked Questions

Why do I see a charge from Progressive with a phone number and reference number on my statement?

This typically represents an insurance premium payment you made to Progressive, often over the phone or online. The phone number (such as 800-776-4734) and reference or policy number in the descriptor help identify the specific policy or transaction associated with the payment.

Is this a recurring charge from Progressive or a one-time payment?

It depends on your billing setup. If you’re enrolled in automatic payments or monthly installments, the charge will recur according to your billing schedule. If you paid a policy in full or made a down payment, it may appear as a one-time charge. You can confirm by checking your billing plan in your Progressive online account or recent policy documents.

How can I verify which policy a Progressive charge is for?

Log into your Progressive account or app and review your Policies or Billing & Payments section. Compare the transaction date and amount with your payment history and look for a matching policy or installment. If your statement shows a reference number, provide it to Progressive customer service at 1-800-776-4737 so they can look up the related policy.

How do I stop automatic payments or change my billing plan with Progressive?

Sign in to your Progressive account, go to the Billing or Payments section, and update your payment preferences to remove autopay or switch to a different installment plan if available. If you can’t change it online, call Progressive at the customer service number on your policy and request that an agent modify or cancel your automatic payment arrangements.

How do I request a refund for a Progressive charge I believe is incorrect?

Contact Progressive directly via phone or through your online account’s chat or message center and explain the charge you’re questioning. Have your policy number, the exact charge amount, date, and any reference number from your statement ready. If Progressive determines the charge was made in error or you have a refundable credit (for example, after a cancellation or policy adjustment), they will process a refund to your original payment method when eligible.

Can Progressive place temporary or pending charges on my card?

In some cases, Progressive or your bank may show a pending authorization when a payment is first submitted, especially for debit or credit cards. This pending amount is usually converted to a final charge or released within a few business days. If a pending amount does not match your expected premium, check your online billing details or contact Progressive to clarify.

What should I do if I don’t have a Progressive policy but see a charge from them?

First, confirm that no one in your household or business has a policy with Progressive using your payment method. If you still don’t recognize the charge, call Progressive at 1-800-776-4737 and provide the amount, date, and any reference number shown on your statement. If they cannot locate a related policy, contact your bank or card issuer to report potential fraud and dispute the transaction.

How can I get a copy of the receipt or invoice for a Progressive payment?

You can view and download payment receipts and billing statements by logging into your Progressive account and visiting the Billing or Documents section. If you need an official invoice or can’t find a specific payment, contact Progressive customer service and request that they email or mail a copy tied to your policy and the payment date in question.

This merchant is in the Insurance category

Browse all

Related Merchants

Allianz
NRMA
QBE Insurance
AAMI
Bupa

Compare Progressive

vsAllianzvsNRMAvsQBE Insurance

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you