Project Management Institute

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Project Management Institute (PMI) is a global not‑for‑profit professional association that provides project management standards, certifications, training, and resources for individuals and organizations.

Newtown Square, Pennsylvania, United States
pmi.org

About Project Management Institute

Project Management Institute (PMI) is a U.S.-based not‑for‑profit professional organization dedicated to advancing the practice and profession of project management worldwide. Founded in 1969, PMI develops globally recognized standards such as the PMBOK® Guide, offers industry-leading certifications like PMP®, CAPM®, and specialized credentials, and provides education, research, and community resources to project professionals in nearly every country.([pmi.org](https://www.pmi.org/?utm_source=openai))

A charge labeled "PMI" or "Project Management Institute" on a Visa statement is typically associated with exam or certification fees (e.g., PMP or CAPM applications, exam scheduling, or renewals), membership dues, online course purchases, event or conference registrations, or digital publications purchased directly through pmi.org. These may appear as one‑time transactions (for an exam or course) or as recurring annual charges if you have an auto‑renewing PMI membership or certification maintenance fee. Occasionally, small temporary charges may appear as part of a payment method verification when you update your billing information.

To verify or resolve questions about a PMI charge, cardholders should first log into their account at pmi.org and review their order history, membership status, certification records, and invoices, which usually list amounts and dates that match bank transactions. If something still looks unfamiliar, you can contact PMI’s customer care via the contact options listed on their website (phone and online contact forms) or reach out to your local PMI chapter if the payment was related to a chapter event. If you suspect fraud, promptly contact both your bank and PMI support with the transaction date, amount, and any reference numbers so they can help confirm whether the payment is legitimate and assist with refunds or corrections where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Project Management Institute.

  1. pmi

Frequently Asked Questions

Why do I see a charge from PMI or Project Management Institute on my card statement?

Charges from PMI usually relate to project management certification exam fees (such as PMP or CAPM), membership dues, online course purchases, conference or event registrations, or digital resources bought through pmi.org. Check your PMI account’s "Order History" or "My PMI" section to match the amount and date to a specific transaction.

Is my PMI membership or certification fee charged automatically every year?

If you enabled auto‑renewal for PMI membership or for certain subscriptions, your card can be billed automatically on an annual cycle. You can verify and change renewal settings by logging into pmi.org, going to your account or membership section, and reviewing your membership and auto‑renew preferences.

How do I cancel or turn off auto‑renewal for my PMI membership?

Log into your account at pmi.org, navigate to the Membership or Account/Billing area, and look for the renewal or auto‑renew settings. From there you can disable auto‑renew so you are not charged at the next renewal date; your membership will remain active until the current paid term expires.

How can I request a refund for a PMI exam or course I purchased?

PMI has specific refund and rescheduling policies for exams and courses. Sign into pmi.org, go to your certification or course details, and review the stated refund policy. If you are within the allowed window, you can usually cancel or reschedule online, or contact PMI Customer Care via the support/contact page and provide your PMI ID, order number, and payment details to request a refund.

What are common amounts for PMI charges related to exams or membership?

Common PMI charge amounts often correspond to published fees for PMP, CAPM, or other certification exams, membership dues, or renewal fees listed on pmi.org. For example, you may see a few hundred U.S. dollars for a certification exam or around a hundred dollars for annual membership, depending on your member status and region. Always compare the amount on your statement with the current fee schedule on PMI’s website.

Why do I see a small temporary or duplicate-looking PMI charge?

In some cases, PMI or its payment processor may place a small temporary authorization hold when you add or update a payment method or when a larger transaction is processed. These authorizations typically drop off and are reversed automatically within a few business days. If the pending transaction posts as a permanent duplicate, contact PMI Customer Care and your card issuer to have it reviewed.

How can I verify which PMI account used my card if I manage multiple profiles or paid for someone else?

Log into each PMI account you manage and review the billing or order history for the relevant dates. If you still cannot locate the transaction, contact PMI support with the last four digits of the card, transaction date, and amount; they can help match the payment to the correct PMI ID or order, subject to privacy and security policies.

How do I contact PMI about a billing problem or suspicious charge?

Go to pmi.org and visit the "Contact" or "Customer Care" section to access regional phone numbers, email forms, or chat (if available). When you contact them, have your PMI ID, order or invoice number (if known), the exact transaction amount, the posting date on your statement, and any reference text from the merchant descriptor so they can quickly investigate the charge.

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