Protection Brands

Automotive90% confidence

Protection Brands is an Australian company that supplies aftermarket vehicle care and protection products and programs, including paint, interior and surface protection, primarily for automotive and recreational vehicle dealer networks.

Chipping Norton, New South Wales, Australia
protectionbrands.com.au

About Protection Brands

Protection Brands is an Australian automotive care company based in Chipping Norton, New South Wales. The business specialises in aftermarket vehicle protection products and programs that are usually purchased through new and used car dealers, 4x4 outlets and recreational vehicle (RV and caravan) dealers. Their offerings commonly include paint protection, interior fabric and leather protection, vinyl and plastic surface coatings, exterior surface sealants, and related warranties designed to help keep vehicles looking newer for longer and to protect resale value.

A Protection Brands charge may appear on your bank or card statement when you purchase a vehicle protection package or treatment at a dealership, RV yard, or similar retail partner in Australia. The fee is often processed separately from the vehicle purchase and can be billed as a one‑off payment for a protection pack, application service, or extended warranty program. In some cases, you may see multiple line items if the dealer processed different components (e.g., paint protection and interior protection) individually, or if a finance/loan provider settled the protection products on your card. Trial periods or recurring subscriptions are uncommon, but you might see follow‑up renewal charges if you agreed to extended coverage or maintenance programs.

If you do not recognise a Protection Brands transaction, first check your recent vehicle, caravan, or recreational vehicle purchase paperwork, including the dealer’s invoice, options sheet, and finance contract—these often list paint or interior protection as an add‑on. Compare the transaction date and amount on your statement with the date you took delivery or signed at the dealership. For questions, start by contacting the selling dealership (they will have a record of the products sold and the provider) and then visit protectionbrands.com.au for product details and warranty information; their site provides contact options for customer and dealer support. If you still believe the charge is incorrect, gather your contract and statement details, reach out to Protection Brands via their website contact form, and, if necessary, dispute the transaction with your bank or card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Protection Brands.

  1. PROTECTION BRANDS PL KINGSGROVE AUS

Frequently Asked Questions

Why did I get a charge from Protection Brands after buying a car or caravan?

Protection Brands works through automotive and recreational vehicle dealers, so the charge usually relates to a paint, interior, or surface protection package you agreed to when you purchased or financed your vehicle or RV. These products are often listed as optional extras on your sales or finance contract and may be processed on your card as a separate transaction from the vehicle purchase itself.

Is Protection Brands a subscription or a one‑time payment?

Most Protection Brands products are sold as a one‑time purchase that includes a defined warranty or protection period, not as an ongoing subscription. In typical scenarios, you will see a single charge at or around the time of vehicle delivery; recurring monthly charges are unusual unless you explicitly agreed to an ongoing service or extended coverage program arranged by your dealer.

What are common amounts for Protection Brands charges?

The transaction amount can vary widely depending on the type and level of protection selected—such as exterior paint protection only, combined interior and exterior packages, or comprehensive vehicle care programs. These are typically higher‑value, one‑off charges that may range from a few hundred to over a thousand Australian dollars and should match the pricing of the protection pack shown on your dealer contract or invoice.

How can I confirm which Protection Brands products I purchased?

Check the itemised section of your vehicle or caravan purchase contract and any separate protection or warranty documents supplied at delivery. The paperwork should list the specific Protection Brands package name (for example, paint, fabric, leather or surface protection) and the price, and you may also have received a warranty booklet, treatment certificate, or welcome email describing the coverage.

How do I cancel or change a Protection Brands product after purchase?

Because Protection Brands products are typically applied to your vehicle and sold through dealers, cancellation and changes are generally governed by the terms you agreed to with the selling dealership and any applicable consumer law. Contact the dealership where you purchased the vehicle as soon as possible to ask about cancellation or amendment options; they can liaise with Protection Brands and advise if any cooling‑off period, pro‑rata refund, or change of coverage is available in your situation.

How do I request a refund or dispute a Protection Brands charge?

Start by reviewing your contract and confirming that the amount and description match the charge on your statement. Then contact the selling dealer’s finance or aftermarket department and explain your concern; they can verify the transaction and, where appropriate, request an adjustment or refund from Protection Brands under their policies. If you believe the charge is unauthorised and cannot resolve it with the dealer, gather your documentation and speak with your bank or card issuer about lodging a dispute or chargeback.

Why do I see a pending or temporary Protection Brands amount on my card?

In most cases, Protection Brands charges for dealer‑sold products are processed as standard sales, but a pending amount can appear if the merchant terminal performed a pre‑authorisation before finalising the transaction. This is usually resolved automatically when the final sale is processed, and any unneeded authorisation hold should drop off your account within a few business days according to your bank’s policies.

How can I contact Protection Brands about a charge on my statement?

Visit protectionbrands.com.au and use the contact or enquiry form, providing your name, contact details, vehicle details, dealer name, and a description of the charge (date, amount, and last four digits of your card). For faster resolution, also contact the dealership where you purchased your vehicle, as they can look up the original sale, confirm which Protection Brands products were included, and coordinate with the company on your behalf.

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