Queensland University of Technology

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Queensland University of Technology (QUT) is a major public research and teaching university in Brisbane, Australia; this merchant descriptor specifically refers to paid parking at its Kelvin Grove campus.

Brisbane, Queensland, Australia
qut.edu.au

About Queensland University of Technology

Queensland University of Technology (QUT) is a major public research and teaching university based in Brisbane, Queensland, Australia. The specific merchant descriptor you are seeing on your bank or card statement refers to paid parking operated by QUT at its Kelvin Grove campus, which serves students, staff, and visitors. QUT manages a mix of casual (short‑term) and permit parking across its campuses, with clearly signed parking zones, pay stations, and app-based payment options.

This charge will typically appear when you pay for parking in a QUT Kelvin Grove campus parking area, either via a pay‑by‑plate/pay‑and‑display machine, a parking app endorsed by QUT, or an online permit or casual parking transaction. It may represent an hourly or daily parking fee, a pre‑paid session, or a recurring payment for a staff or student parking permit. In some cases, you might also see a small pending or temporary authorization when your card is first added to a parking app, which is later adjusted to the final parking amount.

If you’re unsure about the charge, start by checking whether you (or anyone who may use your vehicle or card) parked at QUT’s Kelvin Grove campus on that date. Look for receipts or confirmation emails from QUT or the parking app you used, and compare the date and amount on your statement with your visit. For detailed queries, visit qut.edu.au and search for “parking” to find the current Parking & Transport information, contact details, and policies; you can then contact QUT’s parking or campus services office with your vehicle registration, date, and approximate time so they can look up the transaction. If the charge appears incorrect, they can advise on next steps, including dispute or refund options where applicable.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Queensland University of Technology.

  1. QUT PARKING KELVIN GROVE AU
  2. QUT PARKING KELVIN GROVE AUS

Frequently Asked Questions

Why do I see a QUT Kelvin Grove parking charge on my bank statement?

This charge usually appears when you pay for casual parking or a permit at the Queensland University of Technology’s Kelvin Grove campus. It can come from using a pay station, a pay‑by‑plate/pay‑and‑display machine, or an approved parking app linked to your debit or credit card. Check whether you or someone using your vehicle visited Kelvin Grove campus around the transaction date.

What are the typical amounts for QUT Kelvin Grove parking charges?

Common charge amounts reflect hourly or daily casual parking rates, or recurring permit fees for students and staff. Casual parking is usually billed per hour or part thereof, with a capped daily maximum in some zones, while permits are billed on a regular (often fortnightly, monthly, or semester‑based) cycle. Because rates and structures can change, always refer to the parking signs on campus and the parking section of qut.edu.au for current pricing.

Could this be a recurring charge for a QUT parking permit?

Yes, if you hold a QUT staff or student parking permit that is paid via direct debit or recurring card payment, your statement may show regular charges with a QUT parking descriptor. These will usually appear at consistent intervals (for example, fortnightly or monthly) and for the same or similar amount. Check your QUT parking or staff/student portal for your current permit type and billing schedule.

How can I cancel or change my QUT Kelvin Grove parking permit or automatic payments?

To cancel, pause, or change a parking permit, log into your QUT parking/transport or staff/student portal (via qut.edu.au) and navigate to the parking or permits section. There you can usually modify or cancel future billing, subject to QUT’s parking terms and cut‑off dates. If you cannot access your account or are unsure how your permit is billed, contact QUT’s parking or campus services team using the details listed on the Parking & Transport page.

Why do I see a small or duplicate pending parking charge from QUT Kelvin Grove?

A small or seemingly duplicate pending amount can be a temporary authorization hold placed when you start a parking session or when you first register your card in a parking app. Once your parking session ends and the final fee is calculated, the correct amount is charged and the authorization hold should drop off your account within a few business days. If a pending amount remains or posts as an extra charge, contact your bank and QUT parking with the transaction details for investigation.

How do I get a receipt or invoice for my QUT Kelvin Grove parking transaction?

If you paid at a physical pay station, you may have been given the option to print a receipt at the time of payment. For app‑based or online payments, log into the relevant parking app or your QUT parking account and look for a ‘History’ or ‘Transactions’ section where you can view and download receipts. If you need an official tax invoice or cannot locate your record, contact QUT’s parking office with your vehicle registration, date, and approximate time of parking.

How can I request a refund or dispute a QUT parking charge?

Refunds or charge disputes are handled under QUT’s parking terms and conditions, which you can find via the Parking & Transport section on qut.edu.au. In most cases, you’ll need to provide proof of the transaction (statement screenshot, app record or receipt), your vehicle registration, and the date and time of parking, and submit a written request or online form. QUT will review whether the charge was applied correctly (for example, correct zone, time, and tariff) and advise you of the outcome and any approved refund method.

Who should I contact if I still don’t recognize the QUT Kelvin Grove parking charge?

Start by confirming that neither you nor anyone with access to your car or card visited QUT’s Kelvin Grove campus on or around the transaction date. If it still appears unfamiliar, visit qut.edu.au and search for “parking” to find current contact details for QUT’s parking or campus services team, then provide them with the transaction date, exact amount, and the first few and last few digits of your card (as allowed by your bank) so they can investigate. You should also notify your bank or card issuer if you suspect the charge may be fraudulent.

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