Ray's Place is a boutique café in North Willoughby, Sydney, serving all-day breakfast and lunch with specialty coffee and a menu that blends classic café dishes with Middle Eastern-inspired flavors.
Ray’s Place is a boutique café located in North Willoughby on Sydney’s Lower North Shore, known for specialty coffee and an all-day breakfast and lunch menu. The café combines classic Australian café dishes with Middle Eastern-inspired flavours—think eggs with house-made labneh, spice‑rubbed meats, fresh salads, and seasonal vegetarian options—served in a relaxed, neighbourhood setting. They offer dine‑in, takeaway coffee and food, and often partner with local delivery platforms for online orders.
A Ray’s Place charge usually appears on your bank or card statement when you’ve paid in‑store for coffee, food, or takeaway, or when you’ve ordered via a delivery app that processes payments under the café’s name. Card statements may show variations such as “RAYS PLACE”, “RAYS PLACE NORTH WILLOUGHBY”, or “RAYS PLACE SYDNEY NSW.” Charges are typically one‑time transactions for the total bill, but you might also see separate items for tips, split bills, or adjustments if your order was modified. The café does not run subscription services, so recurring charges from Ray’s Place are uncommon and may instead relate to repeated visits or frequent delivery orders.
If you’re unsure about a Ray’s Place charge, start by checking your calendar, food delivery apps (such as Uber Eats or DoorDash), and receipts or email confirmations around the transaction date. Look at whether a family member or colleague may have used your card for a café visit or group order. For questions or to request a copy of a receipt, you can contact the café directly using the details on raysplacesydney.com or by calling during business hours; have your transaction date, approximate time, and amount ready so staff can look it up on their point‑of‑sale system. If the amount still seems incorrect after speaking with the café, contact your bank or card issuer to dispute the transaction or block further use of your card if you suspect fraud.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ray's Place.
Why do I see a charge from Ray’s Place on my bank statement when I don’t remember eating there?
Ray’s Place is a local café in North Willoughby, and charges may appear if you visited for coffee or a meal, ordered takeaway, or used a delivery platform that passes your payment to the café under its own name. Check your recent activity on food delivery apps, as well as any outings around the date of the charge. It’s also common for a partner, family member, or coworker to use a shared card for a group coffee run without the primary cardholder being present.
How do Ray’s Place charges typically appear, and what are common amounts?
On statements, Ray’s Place may appear as “RAYS PLACE,” “RAYS PLACE NORTH WILLOUGHBY,” or a similar variation including “NSW” or “SYDNEY.” Individual charges usually reflect café‑style spending—such as a few dollars for coffee, around the cost of a typical breakfast or lunch for one or more people, or a larger amount for multiple coffees or group orders. If you see several small café‑sized amounts on the same day, they may relate to split bills or separate transactions for food and drinks.
Does Ray’s Place offer any subscriptions or recurring billing?
Ray’s Place does not operate subscription plans or membership billing; all transactions are one‑off payments for items ordered at the café or via a delivery partner. If you see recurring, regular charges, review your purchase history and check whether someone is using your card frequently at the café. For unexplained repeated payments, contact both Ray’s Place and your bank, as this may indicate an issue with card security or stored card details on a delivery app.
Can Ray’s Place place an authorization hold or show a pending charge on my card?
Most Ray’s Place transactions are processed as immediate EFTPOS or card payments, but you may see a temporary “pending” charge if you paid with a credit or debit card, mobile wallet, or via a delivery app. This is common when the exact total might change slightly—for example, if an item is unavailable and substituted, or if the delivery platform pre‑authorizes a higher amount before finalizing. These pending holds usually adjust to the final bill total or drop off within a few business days, depending on your bank.
How can I get a copy of my receipt or verify what was included in the Ray’s Place charge?
To confirm what you were charged for, first check any paper receipts you received in‑store and your order history in delivery apps linked to your card. If you still need details, contact Ray’s Place directly via the phone number or contact form listed on raysplacesydney.com and provide the transaction date, approximate time, and amount. Staff can look up the transaction in their point‑of‑sale system and tell you which items were included in your bill.
How do I request a refund or correct an incorrect Ray’s Place charge?
If you believe you were overcharged, double‑charged, or billed for the wrong items, contact Ray’s Place as soon as possible with your receipt or a screenshot of the bank transaction. In many cases—such as clear duplicate charges or obvious billing mistakes—the café can reverse or partially refund the transaction through their payment terminal or their delivery partner. If the issue cannot be resolved directly, or if you suspect unauthorized use of your card, contact your bank or card issuer to initiate a dispute and secure your account.
Can I cancel or change an order from Ray’s Place made through a delivery app?
If your Ray’s Place order was placed via a delivery platform (like Uber Eats or a similar service), cancellations and changes are usually handled directly through that app, not by the café. Open the order in the app and look for options to cancel, report a problem, or request a refund; policies and time limits vary by platform. The café may not be able to modify or refund app orders directly once they are in progress, so acting quickly through the app is important.
What should I do if I don’t recognize any Ray’s Place transactions at all?
If you have never visited Ray’s Place, don’t live near North Willoughby, and do not use delivery apps that could reasonably reach that area, the charge may be fraudulent. First, check with other authorized users of your card to confirm no one else made the purchase. If no one recognizes the transaction, contact your bank or card issuer immediately to report the charge, request a card block or replacement, and follow their dispute process; you may also alert Ray’s Place so they are aware of potential card misuse on their terminal.