Recology

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Recology is a waste management and resource recovery company that provides garbage, recycling, and compost collection and processing services for residential and commercial customers, including the City and County of San Francisco.

San Francisco, California

About Recology

Recology is an integrated resource recovery company that provides garbage, recycling, and compost collection and processing services across several West Coast communities, with one of its largest and best-known operations being Recology San Francisco. The company focuses on landfill diversion, recycling, and organics (food and yard waste) composting, serving households, apartment buildings, and businesses under franchise agreements with local governments.

A charge labeled “RECOLOGY SAN FRANCISCO” on a card or bank statement typically relates to solid waste services billed to a San Francisco address. This could be a recurring bill for residential garbage, recycling, and compost collection, or a one-time or periodic charge for extra services such as bulky item pickup, temporary debris boxes, or additional containers for a business. In some cases, customers may pay their bill online or over the phone with a credit or debit card, which will appear as a Recology San Francisco charge.

If you have questions about a Recology San Francisco charge, start by checking your most recent Recology invoice or online account for matching amounts and dates. You can log in via their website to see billing history, service levels, and recent payments. If something doesn’t match, contact Recology customer service using the phone number or contact form listed for San Francisco on recology.com; have your service address, account number, and the exact transaction amount/date ready. They can clarify whether the charge is for standard service, an additional pickup, or a past-due balance, and can help correct any billing errors or update your payment method.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Recology.

  1. RECOLOGY SAN FRANCISCO

Frequently Asked Questions

Why do I see a charge from “RECOLOGY SAN FRANCISCO” on my statement?

This charge is typically for your garbage, recycling, and compost collection services in San Francisco, or for related services such as extra pickups, debris boxes, or special waste collections that were billed to your Recology account and paid by card.

Is Recology San Francisco billing monthly or quarterly?

Most residential and many commercial customers in San Francisco are billed on a regular cycle, commonly monthly, based on the size and number of containers and service frequency. Your invoice or online account will show your specific billing period and due date.

How can I view or download my Recology San Francisco bill to verify this charge?

Go to recology.com and navigate to the San Francisco section, then log in or create an online account using your service address and account number from a prior bill. Once logged in, you can view your billing history, download PDF invoices, and confirm the date and amount of any payment that matches the card charge.

How do I change or cancel my Recology services in San Francisco to adjust future charges?

To change container sizes, adjust pickup frequency, add or remove services, or close an account, contact Recology San Francisco customer service via the phone number listed on your bill or on recology.com under the San Francisco page. Service changes usually take effect on your next billing cycle and will impact future charges.

How can I request a refund or dispute a Recology San Francisco charge?

If you believe you were overcharged or billed in error, call Recology San Francisco customer service with your account number, the charge amount, and the transaction date. They can review your account activity, explain the charge, and, if appropriate, issue a billing adjustment or refund back to your original payment method.

Does Recology place temporary or duplicate-looking charges on my card?

When you pay by card online or by phone, your bank may show a pending authorization before it settles as a final payment. This can briefly look like a duplicate charge but typically resolves within a few days. Check your online Recology account and your statement after settlement; if a payment truly posted twice, contact Recology and your card issuer.

How do I update the credit or debit card Recology San Francisco uses for my payments?

If you use automatic or online payments, log into your Recology San Francisco online account from recology.com, go to the billing or payment settings section, and update your card details there. You can also call customer service to switch to a different payment method, such as checking account draft or mail-in payment.

Can Recology charges vary from month to month, and why might my bill be higher than usual?

Yes, your Recology bill can change if you adjust container sizes, add extra pickups, order a debris box, incur contamination or overflow fees, or if approved rate changes take effect. Reviewing the line items on your current invoice or in your online account will show exactly which services or fees increased the total.

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