Regatta Hotel

Regatta Hotel is a historic riverside pub and hospitality venue located in Toowong, Brisbane, often known as “The Grand Lady of the Brisbane River.” Despite the word “Hotel” in the name, it operates primarily as a multi-bar venue and dining destination rather than a traditional accommodation hotel. The property features several bars, an on-site steak and seafood restaurant (The Boatshed), casual dining areas, a gaming lounge, and function and event spaces used for private celebrations, corporate events, and weddings.

A charge from Regatta Hotel on your bank or card statement usually relates to food and drinks purchased at one of the venue’s bars or restaurants, a bar tab you opened and then settled, or payment for an event, function package, or ticketed experience. You might also see a charge if you purchased takeaway alcohol from their bottleshop (if available), paid a deposit for a private function, or bought a gift card. In some cases, you may notice a temporary pre-authorization hold when opening a bar tab or when your card is pre-authorized at the point of sale; this hold may appear as a separate or higher pending amount and then adjust to the final charge once the bill is closed.

If you’re unsure about a Regatta Hotel charge, first compare the date and amount to any recent visits to the venue, events you booked, or bar tabs you may have opened. Check your email for booking confirmations or receipts issued at the time of payment, and ask anyone who shares your card or joint account if they visited the venue. To resolve questions, you can contact Regatta Hotel directly using the details on regattahotel.com.au (phone number and contact form), and provide the transaction date, amount, and the name on the card so staff can look up your bill or booking. Common issues such as duplicate charges, bar tab pre-authorizations that have not yet fallen off, or function deposits that look unfamiliar can usually be clarified and, where appropriate, corrected by the venue or your card issuer.