Renaissance Supermarket

Grocery86% confidence

Independent supermarket in Hawthorn, Victoria, offering fresh produce, pantry staples, gourmet foods, and everyday groceries. The store has historically traded under the Renaissance/IGA banner and has been associated with the Renaissance Supa IGA and Renaissance Square IGA locations in Hawthorn.

Hawthorn, Victoria, Australia
Owned by Ritchies Supermarkets

About Renaissance Supermarket

Renaissance Supermarket is an independent, locally operated grocery store located in Hawthorn, Victoria, Australia. Historically trading under the Renaissance/IGA banner and associated with the Renaissance Supa IGA and Renaissance Square IGA locations, it offers a full-service supermarket experience with fresh fruit and vegetables, meat and deli items, dairy, frozen goods, bakery products, pantry staples, and a selection of gourmet and specialty foods. The store primarily serves local residents, students, and nearby businesses looking for everyday groceries and fresh produce in a neighbourhood supermarket setting.

A Renaissance Supermarket charge on your bank or card statement typically relates to an in-store grocery purchase made at the Hawthorn location. This could be a regular food shop, a quick top‑up shop, or a larger weekly shop, and may appear under descriptions such as “RENAISSANCE SUPERMARKET”, “RENAISSANCE IGA”, “RENAISSANCE SUPA IGA HAWTHORN”, or similar variations. In most cases, charges are one‑time EFTPOS or card transactions; however, you might also see temporary authorization holds if you tapped or inserted your card, used a mobile wallet, or if there was an issue finalising the transaction.

If you don’t recognise the charge, start by checking your recent grocery trips and receipts, including any purchases made by family members with access to your card. Compare the transaction date and amount with your shopping history and any paper or emailed receipts. For further clarification, you can contact the store directly by searching online for “Renaissance Supermarket Hawthorn” or “Renaissance IGA Hawthorn” to find their current phone number and hours, then provide the date, time, and amount on your statement so they can look up the transaction. If the charge still appears incorrect after speaking with the store, contact your bank or card provider to dispute the transaction or request a chargeback.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Renaissance Supermarket.

  1. RENAISSANCE SUPERMARKE HAWTHORN AUS

Frequently Asked Questions

Why do I see a charge from Renaissance Supermarket/IGA on my statement?

This charge usually corresponds to an in‑store grocery purchase made at Renaissance Supermarket (formerly or currently branded as Renaissance/IGA) in Hawthorn, Victoria. It may appear with descriptors such as “RENAISSANCE SUPERMARKET HAWTHORN”, “RENAISSANCE SUPA IGA”, or similar. Check whether you or anyone in your household used your card there for a grocery or convenience shop around the transaction date.

Does Renaissance Supermarket offer subscriptions or recurring billing?

Renaissance Supermarket is a traditional bricks‑and‑mortar grocery store and typically does not run subscription or membership billing like streaming or software services. Most charges are single, one‑off EFTPOS or card payments made at the checkout. If you see multiple charges, they are usually separate visits or transactions, not an automatic subscription.

Why is the Renaissance Supermarket amount slightly different from my till receipt?

Differences can occur if you received cashback, used reusable bag charges/credits, or if some items were voided and re-scanned during checkout. Also, if your bank lists transactions in a different currency or includes small card surcharges, the final amount may not match the pre‑surcharge total on a receipt. Review your detailed receipt (if you have it) and compare the final total, including any fees, to the statement amount.

Can Renaissance Supermarket place an authorization hold on my card?

In most cases, supermarket purchases are processed as standard card transactions, but your bank may initially display them as ‘pending’ or as an authorization before they finalise. This is particularly common with contactless and mobile wallet payments. Any pending authorizations that are not completed should automatically drop off your account within a few business days; if one remains or duplicates appear, contact your bank for clarification.

How can I get a copy of my receipt for a Renaissance Supermarket charge?

If you need a receipt copy, visit or call the store and provide the exact transaction date, approximate time, amount, and the last four digits of your card. Many supermarkets can search their point‑of‑sale records using this information and reprint or confirm a receipt. To find the current phone number, search online for “Renaissance Supermarket Hawthorn” or “Renaissance IGA Hawthorn” and use the listed contact details.

How do refunds or price adjustments work at Renaissance Supermarket?

Refunds or corrections for overcharges are generally handled in store, at the service desk or checkout, in line with standard supermarket policies. You will usually need the original receipt and the payment card used so they can process the refund back to the same card. If you believe you were charged twice or for the wrong amount, contact the store as soon as possible with your receipt and statement details.

I see multiple Renaissance Supermarket charges on the same day—could this be an error?

Multiple same‑day charges may simply reflect more than one visit or multiple separate transactions (for example, splitting payments between shoppers or returning to buy additional items). Occasionally, if a terminal error occurs and a transaction is retried, you might see a duplicate pending charge. Review your receipts and, if any transaction appears duplicated with no corresponding purchase, speak with the store and then, if needed, ask your bank to investigate.

How can I resolve a Renaissance Supermarket charge I don’t recognise or believe is fraudulent?

First, confirm that no one in your household used your card at the Hawthorn store and check for any saved cards in mobile wallets your family uses. If no one recognises the purchase, contact Renaissance Supermarket directly with the transaction date, time, and amount to see if they can provide details. If the transaction still appears unauthorised, immediately notify your bank or card issuer so they can block your card, investigate the charge, and start a dispute or chargeback if appropriate.

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