Revolve

Clothing95% confidence

Revolve is an online fashion retailer specializing in contemporary and premium clothing, shoes, and accessories for primarily Millennial and Gen Z consumers.

Cerritos, California, United States
Owned by Revolve Group, Inc.

About Revolve

Revolve is a leading online fashion retailer operated by Revolve Group, Inc., focused on contemporary and premium apparel, shoes, accessories, and beauty products. The company curates a wide assortment of established and emerging designer brands, along with its own in‑house labels, and sells primarily through its website and mobile apps. Revolve is known for its influencer-driven marketing, frequent new arrivals, and fashion targeted toward Millennial and Gen Z customers. It is headquartered in Los Angeles County, California, with corporate operations commonly cited in Cerritos.

A charge labeled something like “RCH-REVOLVE” on your card statement is typically associated with an online purchase made at Revolve’s e-commerce site or app. This may represent a one-time order of clothing, shoes, accessories, or beauty items, and in some cases may appear slightly before shipment as an authorization hold. Customers may also see multiple charges if they placed more than one order, split an order into multiple shipments, or processed returns and exchanges where only the net amount is ultimately settled.

If you have questions about a Revolve charge, start by logging into your Revolve account or checking your email for order confirmations and shipping receipts that match the date and amount of the transaction. From there, you can verify order details, status, and any refunds that may still be pending. If something doesn’t look right, contact Revolve’s customer service through the help or support section of their website, providing your order number, transaction date, and amount. When disputing or investigating a charge with your bank, having this documentation ready will help resolve the issue more quickly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Revolve.

  1. RCH-revolve

Frequently Asked Questions

Why do I see a charge from “RCH-REVOLVE” on my card statement?

A charge labeled “RCH-REVOLVE” is typically a billing descriptor used for online purchases from Revolve’s e-commerce site. It usually corresponds to an order for clothing, shoes, accessories, or beauty products placed on revolve.com or the Revolve app around the same date as the transaction.

Does Revolve use authorization holds before finalizing my payment?

Yes. When you place an order, Revolve may place a temporary authorization hold on your card to verify funds. This can appear as a pending “RCH-REVOLVE” charge. Once the order is processed, the pending hold is either captured for the final amount or falls off if the order is canceled.

How can I confirm which Revolve order matches this charge?

Log into your account on revolve.com and check your Order History for purchases on or near the transaction date. Match the order total (including tax and shipping) to the amount of the “RCH-REVOLVE” charge. You can also search your email for Revolve order confirmations and shipping notifications sent on that date.

How do I request a refund or return for an item purchased from Revolve?

To request a refund, go to revolve.com, sign in, and start a return from your Order History by selecting the items you wish to send back. Follow the on-screen instructions to print a return label if available. Once Revolve receives and processes your return, any refund will be issued back to your original payment method, which will appear as a separate credit related to your original “RCH-REVOLVE” charge.

Can I cancel or change my Revolve order after I’ve been charged?

Order changes or cancellations are time-sensitive. If your order is still processing, you may be able to cancel it or adjust items by contacting Revolve customer service immediately via their website support or chat. If the order has already shipped, you’ll generally need to complete a return after delivery to get a refund.

What are typical charge amounts I might see from Revolve?

Revolve sells contemporary and premium fashion, so transaction amounts can range from small accessory purchases to higher-value orders containing multiple designer items. It’s common to see odd totals due to tax, shipping, and applied promo codes. If a charge amount doesn’t match any known order, review your Revolve account and email receipts or contact support.

How do I contact Revolve about an unknown or incorrect charge?

Visit revolve.com and go to the Help or Customer Service section to access contact options such as email, live chat, or support forms. Provide the last four digits of your card, the exact charge amount, and the transaction date so the support team can locate the payment and explain or correct the charge.

Why do I see multiple Revolve-related charges or a charge and a refund on my statement?

Multiple Revolve entries can occur if you placed more than one order, if your order was split into separate shipments, or if you returned items and received a partial or full refund. In these cases, your statement may show an original “RCH-REVOLVE” charge and one or more credits or adjustments associated with returns, canceled items, or shipping changes.

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