Rip Curl

Clothing100% confidence

Rip Curl is a global surfwear and action-sports brand that sells clothing, wetsuits, accessories, and surf-related gear through its own stores, online shop, and third-party retailers.

Torquay, Victoria, Australia
ripcurl.com
Owned by KMD Brands Limited

About Rip Curl

Rip Curl is an Australian surfwear and action-sports company known for its wetsuits, surfboards accessories, beachwear, and lifestyle apparel for men, women, and kids. Founded in 1969 in Torquay, Victoria, the brand has grown into one of the world’s best-known surf companies, offering products such as boardshorts, bikinis, t‑shirts, jackets, bags, watches, and technical surf hardware. Rip Curl sells through branded retail stores, outlet shops, its official website, and a wide network of surf and sporting goods retailers worldwide.

A Rip Curl charge on your card is typically from purchasing clothing, wetsuits, surf equipment, or accessories either in a Rip Curl store, through their official e‑commerce site, or via a hosted payment link at events or pop‑up outlets. Customers may also see charges related to online orders, pre‑orders, or shipping fees. In some cases, a small temporary authorization may appear when you place an online order, which is later converted into the final transaction amount once the order ships.

If you don’t recognize a Rip Curl charge, start by checking recent online orders, email receipts, and any in‑store purchases where you used tap‑and‑go or mobile wallets. Look for an order confirmation from Rip Curl in your email and compare the amount and date. You can contact Rip Curl customer service via the support or contact page on their website, providing your name, approximate purchase date, and the last four digits of the card used to help them locate the transaction. If the charge still seems unfamiliar or appears to be fraudulent, reach out to your bank or card issuer to dispute the transaction and request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rip Curl.

  1. Rip Curl

Frequently Asked Questions

Why did I get charged by Rip Curl when I only placed an online order today?

When you place an order on ripcurl.com, your bank may show either a temporary authorization or the final capture of funds on the same day. Some banks first display a pending authorization that converts to a completed Rip Curl charge once the order is confirmed and prepared for shipping.

Is the Rip Curl charge on my statement from a physical store or the online shop?

Descriptors that include a city or store reference usually come from a physical Rip Curl retail or outlet store, while charges that list only “Rip Curl” or “Rip Curl Online” are typically from purchases on ripcurl.com. Checking your email for an order confirmation is the quickest way to determine the source.

How do I get a refund for a Rip Curl purchase I made online?

For online purchases, visit ripcurl.com and go to the Returns or Help section to initiate a return. Follow the instructions to print a return label (where available) and send the items back. Once Rip Curl receives and processes your return, the refund will be credited to the original payment method, usually within several business days.

Can I cancel or change my Rip Curl online order after it has been placed?

Rip Curl generally processes orders quickly, so changes or cancellations may only be possible within a short time frame. Contact Rip Curl customer service immediately via the contact form or listed phone number on ripcurl.com with your order number; if the order has not yet shipped, they may be able to modify or cancel it.

Why is the Rip Curl amount on my bank statement slightly different from my order total?

If you ordered from an international Rip Curl website, currency conversion fees or exchange rate differences applied by your bank may cause a small variance. Additionally, shipping, taxes, or discounts applied at final checkout can make the settled amount differ slightly from an initial authorization shown by your bank.

Does Rip Curl place small temporary holds on my card?

For some online transactions, your bank may show a small or duplicate authorization from Rip Curl to verify your card details. These authorizations are not completed charges and should automatically drop off your statement within a few business days, leaving only the final purchase amount.

How can I contact Rip Curl about an unrecognized charge?

Go to ripcurl.com and navigate to the Contact or Customer Service section. You can typically reach them via online contact form, email, or region-specific phone support. Provide the date, amount of the charge, and the last four digits of your card so they can help locate the transaction in their system.

Can I return items bought in a Rip Curl store through the online returns process?

Store purchases usually must be returned in person to a Rip Curl retail or outlet store, subject to the store’s return policy. Online returns tools on ripcurl.com are generally intended only for purchases made through the website. Check your receipt or the website’s Returns page for region-specific conditions.

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