Riverside Arms

Bar95% confidence

Riverside Arms is a British-style pub and sports bar located in Brisbane’s CBD, offering classic pub meals, a wide drinks selection, and live sport on big screens.

Brisbane City, Queensland, Australia
riversidearms.com.au
Owned by Queensland Venue Co. Pty Ltd (joint venture of Coles Group and Australian Venue Co.)

About Riverside Arms

Riverside Arms is a British-style pub and sports bar situated in the Riverside Centre on Eagle Street in Brisbane’s CBD. The venue combines the feel of a traditional English pub with riverfront city views, serving classic comfort food such as fish and chips, pies, burgers and other pub favourites, alongside a broad range of beers on tap, wines, and spirits. It operates seven days a week, staying open late on Fridays and Saturdays, and is a popular spot for after‑work drinks, casual meals, and social gatherings. ([riversidearms.com.au](https://riversidearms.com.au/?utm_source=openai))

As a dedicated sports venue, Riverside Arms shows a wide range of local and international sporting events on multiple large screens, covering codes like AFL, NRL, rugby union, football, UFC and other major competitions. Charges from Riverside Arms on a bank or Visa statement typically relate to in‑person food and beverage purchases at the bar, group tabs for events, function bookings, or special event packages linked to big sporting fixtures. Customers may also see larger transactions when paying for group functions or pre‑booked event packages, and there can occasionally be separate charges for deposits on private events. ([riversidearms.com.au](https://riversidearms.com.au/events/world-cup/?utm_source=openai))

If you have questions about a Riverside Arms charge, first check receipts or email confirmations from the date you visited, especially for group bookings or special events. You can contact the venue directly using the phone number or contact forms listed on its official website, or by reaching out via its social profiles, to confirm the transaction details or obtain a copy of the receipt. For unresolved issues, such as suspected fraudulent use of your card, contact your bank or card issuer promptly to dispute the charge and request a card replacement if needed. Because the venue is operated under the Queensland Venue Co. group, some back‑office correspondence or invoices may reference that entity name while the card descriptor shows “Riverside Arms.” ([riversidearms.com.au](https://riversidearms.com.au/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Riverside Arms.

  1. Riverside Arms Brisbane

Frequently Asked Questions

What types of purchases typically result in a Riverside Arms charge on my card?

Most Riverside Arms charges come from in‑venue spending on food, drinks, and bar tabs, including walk‑in meals, after‑work drinks, and payments for viewing major sporting events. Larger amounts may reflect shared group tabs or payments for private functions or event packages held at the pub.

Can Riverside Arms charges appear under a different name on my statement?

The descriptor usually includes “Riverside Arms” and a Brisbane location, but in some back‑office or invoice contexts you may see the operator name Queensland Venue Co. Pty Ltd. If your statement shows Riverside Arms with a Brisbane reference, it is very likely tied to this pub in the Riverside Centre on Eagle Street.

Does Riverside Arms offer function bookings or pre‑paid event packages that might explain a higher charge?

Yes. Riverside Arms hosts private events, group functions, and special sports-viewing packages. These can involve pre‑paid minimum spends or deposits, which may appear as a single higher‑value charge on your card around the date you booked or held the event.

How can I get a copy of a receipt or check the details of a Riverside Arms transaction?

Gather the date, approximate time, and amount of the charge from your card statement, then contact Riverside Arms using the phone number or contact details on riversidearms.com.au. Staff can usually look up the transaction in their point‑of‑sale system and provide a receipt or confirm what was purchased.

Does Riverside Arms place temporary holds or pre-authorisations on my card?

In most cases, charges are processed as final sale transactions at the time of payment. However, if you opened a bar tab or left a card behind the bar, the venue’s payment system may place a temporary authorisation that is later adjusted to the final amount; any excess authorisation should automatically drop off your statement after a few days.

How do I cancel or amend a Riverside Arms function or group booking and get a refund?

Cancellation and refund options depend on the terms agreed when you booked the function, such as notice periods and deposit conditions. Review your booking confirmation email, then contact Riverside Arms directly via the details on their website to discuss changes, potential refunds, or transferring the booking to another date.

Is it possible that a friend or family member’s visit to Riverside Arms caused this charge on my card?

Yes. If your card details were used by a partner, family member, or colleague to settle a bar tab or group bill at Riverside Arms—especially during a shared night out or work function—you may see the charge even if you personally don’t recall authorising it at the venue. Check with those who may have had access to your card or card details.

What should I do if I don’t recognise a Riverside Arms charge and suspect fraud?

First, confirm that neither you nor anyone with access to your card attended Riverside Arms or used your card details there. If the transaction still appears unfamiliar, contact your bank or card issuer immediately to report a suspected fraudulent charge. They can investigate, reverse unauthorised transactions where appropriate, and issue you a new card to prevent further misuse.

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