Rooftop Bar

Bar94% confidence

Rooftop Bar is a rooftop venue atop Curtin House in central Melbourne, offering cocktails, beer, casual food and seasonal open‑air rooftop cinema screenings with expansive views of the city skyline.

Melbourne, Victoria, Australia

About Rooftop Bar

Rooftop Bar is a popular open‑air venue located on the top floor of Curtin House in central Melbourne, Victoria. Known for its expansive skyline views, it offers a relaxed, casual atmosphere with cocktails, wine, beer, and simple bar food such as burgers and shared snacks. During the warmer months, Rooftop Bar also hosts seasonal rooftop cinema screenings, where guests can purchase tickets to films and then enjoy food and drinks from the bar while they watch.

A Rooftop Bar charge may appear on your bank or card statement when you pay for drinks, food, or cinema tickets at the venue. Charges can come from bar tabs that are opened with your card and then closed at the end of your visit, one‑off purchases at the bar, or pre‑paid tickets for rooftop cinema sessions. You might also see an authorization hold if your card was used to start a tab, provide a security deposit for a group booking, or guarantee a booking; this can show as a separate pending amount that later drops off or is replaced by the final bill. If you bought cinema tickets online or via a linked ticketing platform, the charge label may still reference “Rooftop Bar,” “Rooftop Cinema,” or “Curtin House” depending on the payment processor.

To verify a Rooftop Bar charge, start by checking the date and amount against when you visited Curtin House or attended a rooftop cinema session, as well as any email booking or ticket confirmations. Look for receipts in your email (from Rooftop Bar or their ticketing partner) and review any bar receipts you kept from that night, especially if you opened a tab. If you still have questions, visit rooftopbar.co and use their contact or booking/support details to reach the venue, providing the transaction date, exact amount, and the statement description. For unresolved disputes or suspected fraud, contact your bank or card issuer promptly to query or dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rooftop Bar.

  1. CURTIN HOUSE ROOFTOP MELBOURNE AUS

Frequently Asked Questions

Why do I see a charge from Rooftop Bar on my bank statement?

Most Rooftop Bar charges come from in‑venue purchases of drinks and food, or from buying tickets to their seasonal rooftop cinema. If you opened a bar tab, the final total is usually charged in one transaction at the end of your visit, which may differ from any smaller test or interim amounts you saw earlier. Online cinema bookings or special events hosted at the rooftop can also be billed under “Rooftop Bar” or a similar descriptor on your statement.

What are typical amounts I might be charged by Rooftop Bar?

Typical individual charges may range from around AUD $15–$40 for one or two drinks and snacks, up to $80–$200 or more for groups running a tab over several hours. Rooftop cinema ticket transactions are often a separate charge, commonly in the range of a standard movie ticket or higher for special events. Your exact amount depends on what you ordered, any specials, and whether you also purchased cinema tickets or packages.

Why is there a small or duplicate ‘pending’ charge from Rooftop Bar?

Rooftop Bar may place a temporary authorization hold on your card when you start a bar tab or when your card is first processed. This can appear as a small test amount or as a pending transaction that is later replaced by the final bill. Authorization holds should automatically drop off within a few business days; if a pending hold remains after that, contact your bank and then follow up with the venue via rooftopbar.co.

Can I have a recurring or subscription charge from Rooftop Bar?

Rooftop Bar is primarily a pay‑as‑you‑go venue, so they do not typically bill customers on a subscription basis like a streaming service or gym. However, you might see multiple similar charges over a short period if you visited several times, attended multiple rooftop cinema sessions, or split payments across different nights. If you see regular recurring charges you don’t recognize, contact your bank to check for card misuse and then reach out to Rooftop Bar with the transaction details.

How can I get a copy of my receipt or check what was included in my Rooftop Bar bill?

If you didn’t keep your paper receipt, start by checking your email for any booking confirmations or online ticket receipts associated with your visit. For in‑venue bar tabs or point‑of‑sale receipts, go to rooftopbar.co and use their contact or enquiry options, providing the exact transaction date, approximate time, and the last four digits of the card used. The more detail you provide, the easier it is for their staff to locate your transaction and confirm the items charged.

How do I request a refund or dispute an incorrect Rooftop Bar charge?

First, compare the charged amount with any receipts or booking confirmations you have to verify whether items like service charges, surcharges, or multiple rounds of drinks were included. If you still believe there is an error—such as being charged twice or billed for the wrong amount—contact Rooftop Bar through the details listed at rooftopbar.co, attaching screenshots of your statement and any receipts. If the venue confirms a mistake, they can usually process a reversal or refund; if you can’t resolve it directly, contact your bank or card issuer to initiate a dispute.

I bought rooftop cinema tickets—why does my statement say Rooftop Bar or Curtin House?

The rooftop cinema operates from the same rooftop space and is closely associated with Rooftop Bar in Curtin House, so card payments for tickets or on‑site purchases may be processed under the Rooftop Bar merchant name. Depending on the ticketing/payment provider, your statement descriptor might include terms like “ROOFTOP BAR,” “ROOFTOP CINEMA,” or “CURTIN HOUSE MELBOURNE.” Match the transaction date and amount to your ticket confirmation email to confirm the charge relates to your cinema booking.

How do I contact Rooftop Bar if I don’t recognize a charge?

Visit rooftopbar.co and look for their contact, bookings, or FAQ pages, which typically list current ways to reach the venue (such as an enquiry form or email). When you contact them, include the transaction date, amount, statement descriptor, and the last four digits of the card so staff can search their system. If you suspect the transaction is fraudulent and you have never been to Curtin House or booked with Rooftop Bar, contact your bank immediately to report and block your card while also informing the venue of the issue.

This merchant is in the Bar category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you