Rosstown Hotel

Bar96% confidence

Rosstown Hotel is a suburban pub in Carnegie, Victoria offering a bistro with modern Australian pub food, bar and sports bar with TAB facilities, gaming machines, and function spaces.

Carnegie, Victoria, Australia
rosstown.com.au

About Rosstown Hotel

Rosstown Hotel is a long‑standing suburban pub located in Carnegie, Victoria, Australia. It operates as a local hotel-style venue offering a bistro with modern Australian pub food, a main bar and sports bar, TAB facilities, gaming machines, and flexible function spaces for events. Guests typically visit for casual dining, after‑work drinks, live sport on screens, and social gatherings, as well as private functions such as birthdays, engagements, and community events. More details about menus, opening hours, and bookings are available on their website at rosstown.com.au.

A Rosstown Hotel charge may appear on your bank or card statement after you’ve paid for meals or drinks in the bistro or bar, placed a TAB or gaming-related transaction at the venue, or settled a bar tab at the end of a visit. Other common reasons include deposits or final payments for a function booking, purchase of a gift voucher, or paying via a stored card if you’ve left a card behind and authorized a payment later. You might also see separate transactions if you split a bill across multiple cards, add a tip, or if your bank initially shows a temporary authorization hold for a higher amount that later adjusts to the final bill.

If you don’t immediately recognize a Rosstown Hotel charge, start by checking recent visits to Carnegie, past dining or drinks with friends, and any function bookings or group tabs you may have been part of. Review your email or SMS confirmations for function deposits or gift vouchers, and compare the transaction date and amount with your visit. For specific questions, visit rosstown.com.au and use the contact details (phone or email) to reach the venue, ideally with the exact transaction date, amount, and the name on the card; staff can usually look up receipts or explain bar tabs and split bills. If you still believe a charge is incorrect or fraudulent, contact your bank or card issuer to dispute the transaction and request a formal investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Rosstown Hotel.

  1. ROSSTOWN HOTEL CARNEGIE AUS

Frequently Asked Questions

Why was I charged by Rosstown Hotel when I only remember having a few drinks?

Rosstown Hotel often runs bar tabs, where multiple drinks and food items are kept open and settled in a single payment at the end of your visit. If you started a tab with your card (or added items to a friend’s tab), the final charge may be higher than any single round you recall purchasing. Check with the people you were with and review your visit date and time; the charge on your statement will usually match the final tab total printed on the receipt.

What are common charge amounts from Rosstown Hotel?

Typical Rosstown Hotel transactions range from smaller amounts for a single drink or bar snack to larger totals for full bistro meals or group tabs. A casual visit might result in a modest charge, while group dinners, multiple rounds of drinks, or function payments can be significantly higher. If the amount seems unusually large, it may include a shared tab, function prepayment, or combined food and beverage bill.

Why do I see two Rosstown Hotel transactions, including a higher ‘pending’ amount?

Some banks show an initial pre‑authorization (a temporary hold) when you start a bar tab or when the terminal verifies your card, especially for contactless or card‑left‑behind tabs. This can appear as a higher pending amount, which is later replaced by the final settled total once the bill is closed. The authorization should drop off automatically within a few business days; if it does not, contact your bank and the hotel with the transaction details.

How can I get a copy of my receipt from Rosstown Hotel?

To request a receipt, contact Rosstown Hotel directly using the phone number or email listed on their website at rosstown.com.au, and provide the exact date, approximate time, transaction amount, and the last four digits of your card. If you dined in the bistro or had a function, any booking name or table name will also help staff locate the transaction. They can usually reprint or email a copy of the receipt for your records.

How do I cancel or change a Rosstown Hotel function booking or deposit?

Function bookings and deposits at Rosstown Hotel are typically managed through their functions team. Visit rosstown.com.au to find their functions or events contact details, then email or call with your booking name, event date, and deposit amount. Cancellation deadlines and refund or credit options depend on the terms agreed at the time of booking, so check your original confirmation email or discuss the policy directly with staff.

Can I get a refund for a Rosstown Hotel charge I don’t recognize?

If you believe a Rosstown Hotel charge is incorrect, first contact the venue with the transaction date, amount, and cardholder name so they can check their point‑of‑sale records. If it appears to be an error (for example, a duplicate charge or mis‑allocated tab), they can usually process a correction or refund back to the original card. If they confirm no matching or erroneous transaction, or you suspect card fraud, contact your bank immediately to dispute the charge and request a chargeback investigation.

Does Rosstown Hotel offer any memberships, tabs, or recurring charges that might explain ongoing payments?

Rosstown Hotel primarily processes one‑off in‑venue payments for food, drinks, gaming, and functions; they are not commonly associated with recurring subscription-style billing. However, if you have a standing arrangement for regular events, corporate functions, or ongoing bar accounts, you might see periodic charges linked to those agreements. If you notice repeated charges you don’t understand, contact the venue directly to confirm whether they relate to a tab or ongoing booking set up in your name.

How can I contact Rosstown Hotel about a mystery transaction on my statement?

Go to rosstown.com.au and use the Contact section for the latest phone number and email address for the venue. When you call or write, include the date of the charge, the exact amount, how it appears on your statement (descriptor and last four digits of the card), and any details of your visit. Providing clear information helps staff quickly locate the transaction, explain what it was for, and advise on next steps if a correction or refund is needed.

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