Royal Queensland Yacht Squadron

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Royal Queensland Yacht Squadron is a yacht club and marina providing sailing facilities, racing, training, and social events, including dining and bar services, in Manly, Queensland.

Manly, Queensland, Australia
rqys.com.au

About Royal Queensland Yacht Squadron

Royal Queensland Yacht Squadron (RQYS) is a longstanding yacht club and marina located in Manly Harbour, Queensland, Australia. The club offers extensive boating facilities including wet berths, dry storage, hardstand, and slipway services, along with organised sailing, racing, and cruising programs for keelboats, off-the-beach dinghies, and multihulls. RQYS also operates a sailing academy that provides learn-to-sail courses for adults and children, powerboat and safety boat training, and coaching for competitive sailors. In addition, the Squadron runs on-site dining and bar venues, function and event spaces, and regular social activities for members and guests.

A charge from Royal Queensland Yacht Squadron may appear on your bank or card statement for a variety of reasons. Common scenarios include recurring membership fees (monthly, quarterly, or annual), marina or hardstand fees, sailing school or training course fees, race or regatta entry fees, and casual spending at the club’s restaurant, café, or bar. You may also see charges for function or venue hire deposits and balances, accommodation (if offered at the time), merchandise purchases, and guest or visitor fees processed through their point-of-sale system. In some cases, you might notice a temporary pre-authorisation or security hold if you opened a bar tab, provided a card for incidentals, or paid a booking deposit that is later adjusted to the final amount.

If you’re unsure about a Royal Queensland Yacht Squadron charge, first check recent activity such as dining at the club, attending an event or regatta, enrolling in a course, or renewing membership or marina arrangements. Log in to your RQYS online member portal (if you are a member) or review confirmation emails and invoices from rqys.com.au for details of bookings and payments. To resolve any questions, contact the Squadron office or accounts department using the phone number or email address listed on the “Contact Us” page of rqys.com.au, providing the date, amount, and last four digits of the card used so they can look up the transaction. For billing issues like duplicate charges, incorrect amounts, or cancellations, they can usually provide a tax invoice, explain the charge, adjust your account if applicable, or guide you through their refund or credit process.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Royal Queensland Yacht Squadron.

  1. ROYAL QLD YACHT SQUA MANLY AUS

Frequently Asked Questions

Why am I seeing a recurring charge from Royal Queensland Yacht Squadron?

Recurring charges from Royal Queensland Yacht Squadron are most often related to membership subscriptions or marina-related fees. Depending on how your account was set up, membership can be billed monthly, quarterly, or annually, and berth, hardstand, or storage fees are usually billed on a regular cycle as well. Check your membership agreement or recent invoices in your member portal or email to confirm your billing frequency and next renewal date.

What types of membership or fees could be billed by Royal Queensland Yacht Squadron?

RQYS offers a range of membership categories such as full sailing, crew, social, youth, and junior memberships, each with its own fee structure. In addition to membership dues, you may be billed for marina berths, moorings, hardstand or trailer storage, locker hire, and race or regatta entry fees. Any of these may appear as a Royal Queensland Yacht Squadron charge on your statement depending on the services you use.

Why do I have a Royal Queensland Yacht Squadron charge after dining or using the bar?

If you visited the clubhouse, restaurant, café, or bar, your payment or bar tab will typically be processed through the club’s point-of-sale system and appear as a Royal Queensland Yacht Squadron charge. Members may have purchases charged to their member account and then debited via their saved card or direct debit on a regular billing cycle. Guests paying by card on the day will see a one-time charge for the food and beverage total, plus any surcharge disclosed at the point of payment.

Can Royal Queensland Yacht Squadron place a temporary hold or pre-authorisation on my card?

Yes. RQYS or its on-site venues may place a temporary pre-authorisation on your card when opening a bar tab, confirming a function or event booking, or securing marina or accommodation-style services where applicable. This appears as a pending charge that may differ from the final amount and usually drops off or is adjusted within a few business days once the final transaction is processed. If a pre-authorisation does not clear in the expected timeframe, contact your bank and the club’s accounts office for clarification.

How do I cancel or change my Royal Queensland Yacht Squadron membership or marina agreement?

To cancel, downgrade, or change your membership or marina agreement, you generally need to notify the Squadron in writing—usually via email to the membership or office address listed on rqys.com.au—or by completing any required form. Most memberships require notice before your next billing date or renewal period, so check your original application or the membership terms on the website. The office can confirm your effective cancellation date and advise whether any remaining fees are payable under the terms of your agreement.

How can I get a receipt, tax invoice, or explanation for a Royal Queensland Yacht Squadron charge?

You can request a copy of your invoice or a detailed statement of charges by contacting the RQYS office or accounts department using the contact details on the club’s website. Members may also be able to view or download recent statements and invoices from their online member portal. When you contact them, provide the transaction date, amount, and the name on the card or membership so they can quickly locate the relevant record.

What is the process for disputing a charge or requesting a refund from Royal Queensland Yacht Squadron?

If you believe a charge is incorrect—such as a duplicate payment, wrong amount, or a fee after you cancelled—contact the RQYS accounts or administration team directly before initiating a bank dispute. Explain the issue, attach any supporting documents (emails, booking confirmations, or receipts), and they can review your account, reverse or adjust a charge if appropriate, or apply a credit according to the club’s refund and cancellation policies. For event bookings, course fees, and marina or membership charges, specific refund and cancellation terms are usually set out in the confirmation email or on rqys.com.au.

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