RSPCA Australia

Charity95% confidence

RSPCA Australia is a national animal welfare charity that works to prevent cruelty to animals through advocacy, education, and the operation of shelters and inspectorate services.

Deakin, ACT, Australia
rspca.org.au

About RSPCA Australia

RSPCA Australia (Royal Society for the Prevention of Cruelty to Animals Australia) is the national body representing the RSPCA member societies across Australian states and territories. It focuses on improving animal welfare standards through lobbying, law reform advocacy, community education, and national campaigns, while the state and territory RSPCAs run shelters, veterinary services, adoptions, and inspectorate services. Donations help fund rescue operations, animal care, investigations of cruelty, and public education programs.

A charge labelled “rspca.org.au eftpos” is typically a donation or payment processed via EFTPOS (card-present) at an RSPCA location or event, or a card transaction associated with a donation made through an RSPCA terminal. This could include a one-off donation, event ticket, merchandise purchase, or the initial setup payment for a regular giving program. In some cases, the descriptor reflects the national website domain even though the actual transaction may be handled by a state or territory RSPCA.

If you have questions about this charge, start by checking your email for a donation receipt from RSPCA (national or your state branch) and reviewing recent visits to RSPCA shelters, shops, or fundraising events. You can verify details by contacting the RSPCA branch that issued your receipt or, if unsure which branch, using the contact form or phone numbers listed at rspca.org.au to be directed appropriately. Have your transaction date, amount, and the last four digits of your card ready; staff can usually confirm whether it is a legitimate donation, adjust recurring gifts, or help with refund or correction requests where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to RSPCA Australia.

  1. rspca.org.au eftpos

Frequently Asked Questions

Why do I see a charge labelled "rspca.org.au eftpos" on my card statement?

This descriptor usually indicates a donation or payment made via an RSPCA EFTPOS terminal—such as at an RSPCA shelter, op shop, fundraising event, or kiosk—where the terminal is configured to use the national rspca.org.au domain in the transaction description.

Is this charge from the national RSPCA or my state/territory RSPCA branch?

The descriptor often uses the national rspca.org.au address, but the actual merchant of record is usually your local state or territory RSPCA. Your email or printed receipt will typically show which branch (e.g., RSPCA NSW, RSPCA QLD) processed the transaction.

How can I get a receipt or tax invoice for my RSPCA EFTPOS donation?

If you made the donation in person, you should have been offered a printed EFTPOS receipt and often a separate RSPCA donation receipt. If you no longer have it, contact the RSPCA branch where you donated, provide the date, amount, and last four digits of your card, and they can normally reissue a receipt or tax invoice.

I don’t recognize this RSPCA charge—how can I confirm what it’s for?

First, check whether you or someone in your household recently visited an RSPCA shelter, store, clinic, or event, or were approached by an RSPCA fundraiser. Then contact your local RSPCA branch or use the contact details at rspca.org.au, quoting the transaction date, amount, and card details; they can look up the transaction and confirm whether it is a one-off donation, purchase, or part of a regular giving program.

Can I cancel or change an ongoing RSPCA monthly donation linked to my card?

Yes. For regular giving programs, contact the RSPCA branch that manages your donation (information is usually on your welcome email or letters) or use the contact form on rspca.org.au to be directed to the correct team. They can pause, reduce, increase, or cancel your ongoing donations and advise when the change will take effect.

How do I request a refund or correction for an incorrect RSPCA EFTPOS charge?

Contact the RSPCA location where the transaction occurred or your local RSPCA supporter services team as soon as possible. Provide a copy of your bank statement entry, the transaction date, and amount. While donations are generally non-refundable, RSPCA may process refunds in cases of clear error (such as duplicate charges or an extra zero entered by mistake).

Why is the amount on my statement slightly different from what I expected to donate?

Differences can occur if you added a small extra amount at the terminal (e.g., rounding up) or if your bank charges international or card fees—though most RSPCA EFTPOS donations within Australia should process as domestic transactions. Check your receipt for the exact donation value and compare it with your statement; if it still looks incorrect, contact RSPCA with both documents for review.

How can I contact RSPCA about a charge if I’m not sure which branch to call?

If you don’t know which state or territory processed your donation, start at rspca.org.au and use the "Contact" or "Our Member Societies" section to find contact details for each RSPCA branch. You can call or email any branch with your transaction details; if it is not theirs, they can usually point you to the correct state or territory office.

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