RSPCA Victoria

Charity95% confidence

RSPCA Victoria is a not-for-profit animal welfare charity that operates shelters, veterinary services, education programs, and advocacy initiatives to prevent cruelty to animals across Victoria, Australia.

Burwood East, Victoria, Australia
rspcavic.org
Owned by RSPCA Australia

About RSPCA Victoria

RSPCA Victoria is a not-for-profit animal welfare charity based in Burwood East, Victoria, Australia. It operates animal shelters, a public veterinary clinic, op shops, education programs, inspectorate services, and advocacy initiatives to prevent cruelty to animals across the state. As an independent charity, RSPCA Victoria relies heavily on donations, fundraising, bequests, and income from services such as adoptions, veterinary care, and retail sales to fund its animal welfare work.

A charge from RSPCA Victoria on your bank or card statement usually relates to a donation (one-off or monthly), an adoption fee, veterinary services, a purchase from an RSPCA Victoria op shop or online store, or tickets/entries to a fundraising event or raffle. Many supporters sign up to regular giving programs, so you may see recurring monthly donations debited automatically. You might also notice small test or pending amounts when first setting up a recurring donation, as your bank verifies the card, or a larger one-time amount if you made a tax-deductible donation, sponsored an appeal, or paid for desexing, microchipping, or other vet services.

If you’re unsure about an RSPCA Victoria charge, start by checking recent donations, event registrations, online shop purchases, or vet and adoption receipts linked to your email. Log into your account or donor portal (if you created one) via rspcavic.org and review your giving or payment history. For anything you can’t match, contact RSPCA Victoria directly through the “Contact Us” page on their website or via the supporter or donations phone number or email listed there, providing the date, amount, and the name that appears on your statement; they can look up the transaction, explain whether it’s a donation, service fee, or purchase, adjust or cancel regular gifts, and help with refunds or corrections where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to RSPCA Victoria.

  1. RSPCA VIC BURWOOD EAST AUS

Frequently Asked Questions

Why is RSPCA Victoria charging me every month?

Regular monthly charges generally mean you are enrolled in RSPCA Victoria’s recurring giving program or pledged a regular donation through a fundraiser, online appeal, or over the phone. These donations are usually debited automatically on the same date each month from the payment method you provided. You can confirm this by checking donation confirmation emails, bank references, or by logging into any donor account you may have set up on rspcavic.org. If you still can’t identify the recurring gift, contact RSPCA Victoria supporter care with your full name and the last 4 digits of the card used so they can locate your record.

What are common amounts I might see charged by RSPCA Victoria?

Common RSPCA Victoria charges include regular donations (often set at amounts like $10, $20, $30 or more per month), one-off tax-deductible donations of any amount, adoption fees (typically a larger single charge), and veterinary clinic payments that match your invoice total. You may also see smaller amounts linked to op shop purchases, merchandise from their online store, or entries in raffles and fundraising events. The exact figure will depend on what you selected at the time of donating or purchasing.

How do I cancel or change my regular donation to RSPCA Victoria?

To cancel, pause, or change the amount of your recurring donation, contact RSPCA Victoria’s fundraising or supporter care team using the details on the “Donate” or “Contact Us” pages at rspcavic.org. Have your name, contact details, and the amount and date of your latest charge ready so they can quickly find your record. Most changes need to be made at least a few business days before your next scheduled debit to take effect for that cycle. You’ll usually receive an email confirming the change or cancellation once it has been processed.

How can I request a refund for an RSPCA Victoria charge I don’t recognise?

If you believe you’ve been charged in error or donated an incorrect amount, contact RSPCA Victoria directly as soon as possible, preferably within a few days of noticing the transaction. Provide the transaction date, exact amount, the name as it appears on your card, and any reference number from your bank so they can investigate. As a charity, RSPCA Victoria reviews refunds on a case-by-case basis, but they will generally correct duplicate payments, accidental overpayments, or clear cases of unauthorised use. If they confirm a refund, the credit will be processed back to the original payment method according to your bank’s timeframes.

Why do I see a small or pending RSPCA Victoria charge that later disappears?

A small or pending charge (sometimes just a few dollars or less) may be an authorisation hold placed by your bank when you first set up a recurring donation or pay online. This is used to verify that your card is valid and has not been stolen. These authorisations are not actual donations and should drop off your account automatically within a few business days. If a small test amount remains posted instead of reversing, contact both your bank and RSPCA Victoria to clarify the transaction.

Could this RSPCA Victoria charge be from a vet visit, adoption, or op shop purchase?

Yes. RSPCA Victoria operates a public veterinary clinic, adoption centres, and op shops, and payments for these services and purchases are often processed under the RSPCA Victoria name. Adoption fees and vet bills typically appear as a single larger transaction matching your invoice or adoption paperwork, while op shop and merchandise purchases are usually smaller retail-sized amounts. Compare the date and amount on your statement with any receipts or email confirmations from recent visits to an RSPCA Victoria shelter, clinic, or shop.

How do I get a tax receipt or summary for my RSPCA Victoria donations?

For one-off online donations, RSPCA Victoria usually emails a tax receipt to the address you provided at checkout. Regular givers often receive an annual tax statement summarising all donations for the financial year. If you can’t find your receipt, check your email (including spam/junk folders) for messages from RSPCA Victoria, then request a re-issued receipt or yearly summary by contacting their supporter services team through rspcavic.org and confirming your name, address, and approximate donation dates.

How do I contact RSPCA Victoria about a charge on my statement?

Visit rspcavic.org and go to the “Contact Us” or “Donate” section to find the most up-to-date phone numbers and email addresses for supporter/donation enquiries. When you reach out, include your full name, contact details, the date and amount of the charge, and the reference or description as shown on your bank statement. Avoid sending full card numbers by email; instead, provide only the last 4 digits if requested for verification. Their team can then identify the transaction, explain what it relates to, and help with cancellations, changes, or refunds where appropriate.

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