Salamander Bay Friendly Grocer

Grocery86% confidence

Independent neighborhood supermarket trading under the Friendly Grocer banner and operated by JRB Retail Pty Ltd, serving the Salamander Bay community with everyday groceries and convenience items.

NSW 2155, Australia
friendlygrocer.com.au

About Salamander Bay Friendly Grocer

Salamander Bay Friendly Grocer is an independently owned neighbourhood supermarket operating under the Friendly Grocer banner and managed by JRB Retail Pty Ltd. As a local convenience-style grocery store, it offers a curated range of everyday essentials including fresh produce, dairy, meat, frozen foods, pantry staples, snacks, drinks, household goods and basic personal care items. The store focuses on serving the Salamander Bay community with quick, easy shopping, friendly service, and locally relevant products, often including seasonal specials and promotions.

A charge from Salamander Bay Friendly Grocer will typically appear on your bank or card statement after you’ve made an in-store purchase of groceries or convenience items. Transactions may show under names such as “SALAMANDER BAY FRIENDLY GROCER,” “JRB RETAIL PTY LTD,” or a combination of both, depending on your bank’s formatting. Most charges are one‑time card payments at the checkout, but you may also see low-value test authorizations (often $1 or a small amount) when a card is inserted, tapped, or verified, as well as adjustments if a purchase was partially refunded or corrected.

If you don’t recognize a Salamander Bay Friendly Grocer charge, first check your recent grocery trips, paper receipts, and any photos of receipts you may have kept. Confirm the date and amount with others who share your card or account, as they may have used the card at the store. For questions about a specific transaction, visit the store with your card and ID, or call the number listed on your receipt or on friendlygrocer.com.au under the store locator so staff can look up the transaction by date, time, and amount. If you suspect card misuse or fraud, contact your bank or card issuer immediately to dispute the charge and request a new card.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Salamander Bay Friendly Grocer.

  1. JRB RETAIL PTY LTD SALAMANDER BA AUS

Frequently Asked Questions

Why do I see a charge from JRB RETAIL PTY LTD or Salamander Bay Friendly Grocer on my statement?

This charge usually reflects an in‑store grocery or convenience purchase made at Salamander Bay Friendly Grocer using your debit or credit card. Some banks display the parent company name, JRB Retail Pty Ltd, instead of or alongside the store name. Compare the charge date and amount to your recent shopping trips and receipts from the Salamander Bay area to confirm it matches a visit to the store.

What are typical transaction amounts I might see from Salamander Bay Friendly Grocer?

Because Salamander Bay Friendly Grocer is a neighbourhood supermarket, amounts can range from small top‑up visits (e.g., AU$5–$20 for milk, bread, or snacks) to larger weekly shops (often AU$50–$200 or more). It’s also common to see mid‑range amounts around AU$20–$60 for quick convenience purchases. If the amount doesn’t align with what you’d expect for a grocery visit, review your receipts or ask the store to check the transaction.

Does Salamander Bay Friendly Grocer offer subscriptions or recurring billing?

No, Salamander Bay Friendly Grocer does not run subscription services or ongoing automatic billing like a streaming service or membership program. All charges are tied to individual in‑store purchases at the time you pay at the checkout. If you see repeat charges, it usually reflects multiple separate shopping trips by you or someone else with access to your card, not a recurring subscription.

Why do I see a small $1 or low‑value pending charge from Salamander Bay Friendly Grocer?

A small temporary charge (often around AU$1) can appear as an authorization hold when your card is first inserted, tapped, or tested by the terminal. This is done by the card processor to verify that the card is valid and will usually drop off automatically within a few business days, never posting as a final sale. Your final grocery purchase total will appear as a separate, full‑amount transaction.

How can I get a copy of my receipt or verify what was purchased?

If you need a receipt copy or details of what was included in a charge, visit Salamander Bay Friendly Grocer in person with the card used for payment, the exact transaction amount, and the date and approximate time of purchase. Store staff can often search their point‑of‑sale records and reprint a tax invoice or itemized receipt, subject to how far back their system allows. If you’re not nearby, use the contact details on friendlygrocer.com.au’s store locator to call the store and ask what information they need to locate the sale.

How do I resolve an overcharge, duplicate charge, or refund issue with Salamander Bay Friendly Grocer?

Start by bringing your original receipt (if available) and your bank statement or transaction screenshot to the store so they can compare the amounts against their till records. For genuine overcharges, scanning errors, or incorrect items, staff can usually process a refund or adjustment back to your original payment method, following their in‑store refund policy. If you cannot resolve the issue directly with the store, contact your bank or card issuer to dispute the transaction.

Can I contact Salamander Bay Friendly Grocer customer service about a card charge?

Yes. The most direct way is to contact the store itself using the phone number listed on your receipt or via the Friendly Grocer store locator at friendlygrocer.com.au. When you call, have the exact amount, transaction date, card type (e.g., Visa, Mastercard), and any reference number from your statement ready so staff can investigate quickly. For broader brand questions, you can also reach out through the general contact details provided on the Friendly Grocer website.

What should I do if I don’t recognize a Salamander Bay Friendly Grocer transaction at all?

First, ask anyone who might use your card—such as a spouse, family member, or employee—whether they made a purchase there around the charge date. If no one recognizes the transaction, contact Salamander Bay Friendly Grocer with the transaction details so they can check their records, and in parallel notify your bank or card issuer. Your bank can block your card, investigate potential fraud, and guide you through disputing any unauthorized charges.

This merchant is in the Grocery category

Browse all

Related Merchants

Coles
Spudshed
Harris Farm Markets
Woolworths
Bakers Delight

Compare Salamander Bay Friendly Grocer

vsColesvsSpudshedvsHarris Farm Markets

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you