Schibello Coffee

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Schibello Coffee is an Australian coffee roaster and café brand with Italian heritage, roasting and supplying specialty Arabica coffee beans to cafés and consumers, and operating a flagship café/roastery in Rhodes, Sydney.

Rhodes, New South Wales, Australia
schibellocoffee.com.au

About Schibello Coffee

Schibello Coffee is an Australian specialty coffee roaster with Italian heritage, based in Rhodes, New South Wales. The company sources high‑quality Arabica beans from key growing regions around the world and roasts them locally in its Rhodes roastery to create blends and single-origin coffees tailored to Australian tastes. Schibello supplies wholesale coffee to cafés, restaurants, and offices across Australia and also sells retail beans, ground coffee, and related products directly to consumers through its website and flagship café/roastery.

A Schibello Coffee charge may appear on your bank or card statement if you purchased coffee, food, or drinks at their Rhodes café, ordered beans or equipment (such as grinders, capsules, or brewing gear) through schibellocoffee.com.au, or set up a coffee subscription or recurring wholesale order. Some customers may also see charges for barista training sessions, café consulting services, or coffee delivered to workplaces. In some cases, you might see a small pending or authorization charge when you first place an order online or update your saved payment method; this is a temporary hold used by your bank to verify the card and should drop off after a few days.

If you’re unsure about a Schibello Coffee charge, start by checking recent café visits, online orders, or subscriptions tied to your email address or mobile number. Log into your account at schibellocoffee.com.au (if you have one) to review order history, invoices, and subscription settings, or search your email for order confirmations from Schibello Coffee. For any discrepancies—such as duplicate charges, incorrect amounts, or unknown subscriptions—contact Schibello directly via the contact details on their website, providing the last four digits of your card, transaction date, and amount (but never your full card number). They can confirm what the charge relates to, help you cancel or adjust recurring orders, and advise on refunds or billing corrections where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Schibello Coffee.

  1. Schibello Caffe Rhodes AUS

Frequently Asked Questions

Why do I see a Schibello Coffee charge on my card if I only visited a café?

Many partner cafés and venues use Schibello beans but process payments under their own business name. However, if you visited the Schibello Coffee flagship café/roastery in Rhodes, your bank statement may show the merchant as “Schibello Coffee” or a similar descriptor. Review the transaction date and time and think back to any coffee, food, or takeaway purchases you made around then. If it still doesn’t look familiar, contact Schibello with the transaction details so they can help identify it.

Can Schibello Coffee charges be recurring or subscription-based?

Yes. If you signed up for a coffee subscription on schibellocoffee.com.au—for example, a recurring delivery of beans every 2–4 weeks—your card will be charged automatically on each renewal date until you cancel or change the plan. Some workplaces and offices also have recurring coffee supply agreements that may be billed on a schedule. Log into your online account or check your original subscription confirmation email to see your current frequency, next billing date, and amount.

How do I cancel or pause a Schibello Coffee subscription or recurring order?

If you created a subscription through schibellocoffee.com.au, log into your account and go to the subscriptions or recurring orders section to cancel, skip, or change the delivery frequency. Most plans allow you to pause for one or more cycles or change the coffee type before the next billing date. If you set up a subscription via email or directly with a sales representative, contact Schibello using the details on their website and request cancellation or changes in writing. Always make changes at least a few days before your next scheduled charge to avoid being billed for the upcoming shipment.

What are typical Schibello Coffee charge amounts I might see?

Typical consumer charges range from small café transactions (a few dollars for a coffee or snack) up to larger amounts for online orders of multiple bags of beans, coffee pods, or equipment. Wholesale or office supply invoices may be significantly higher and often appear on a monthly or fortnightly cycle. Your exact amount will depend on the weight and type of coffee, any add‑ons (such as equipment or accessories), and shipping costs if ordered online. You can compare the amount on your statement to your emailed invoice or order confirmation for verification.

Why do I see a small pending or $0–$5 Schibello Coffee transaction on my statement?

A small pending or very low-value charge is often an authorization hold placed by your bank when you first use a card at the café or online store, or when Schibello verifies a saved card for a subscription. This isn’t a true purchase and generally drops off your statement or is reversed within a few business days. If a small hold appears to have posted as a final charge and doesn’t match any order, contact your bank and Schibello with a screenshot of the transaction so they can investigate.

How do I request a refund or dispute an incorrect Schibello Coffee charge?

Start by locating your receipt or online order confirmation and comparing it to the amount on your bank statement. If the charge is higher than expected, duplicated, or for an order you didn’t receive, contact Schibello Coffee directly through the contact form or support email listed on schibellocoffee.com.au, including the transaction date, amount, and any order numbers. They can review their records, correct billing errors, and advise whether a refund, replacement, or credit is appropriate under their store policies. If you cannot resolve it with the merchant, you can then speak to your bank or card issuer about a formal dispute.

How can I contact Schibello Coffee about a mystery charge on my statement?

Visit schibellocoffee.com.au and use the Contact or Support page to find their current email address, phone number, and contact form. When you reach out, provide your full name, the last four digits of the card used, the exact transaction date, amount, and any reference number shown on your statement—but never share your full card number or CVV by email. The team can use this information to look up the transaction, explain what it relates to, and help fix any billing issues.

I don’t have an online account with Schibello Coffee, but I see a charge—what should I check?

If you paid in-person at the Rhodes café using tap‑and‑go or a mobile wallet, you may not have created an online account, but the charge can still appear under “Schibello Coffee” on your statement. Check whether a family member, colleague, or business partner might have used a shared card for a café visit or coffee order. You can also search your email (including spam) for receipts from Schibello if you provided an email at checkout. If nothing turns up, contact Schibello with your transaction details so they can confirm the source of the charge.

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