Scout Cafe

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Scout Cafe is an independent Brisbane cafe in Petrie Terrace serving specialty coffee and a rotating menu of light breakfasts, brunch dishes, and baked goods in a cozy, rustic setting.

Brisbane, Queensland, Australia
scoutcafe.com.au

About Scout Cafe

Scout Cafe is an independent neighborhood cafe located in Petrie Terrace, Brisbane, Queensland. Known for specialty coffee, friendly service, and a cozy rustic interior, Scout Cafe serves a rotating menu of light breakfasts, brunch dishes, toasties, salads, and house-baked sweets. Customers typically visit for dine‑in or takeaway coffee and food, and may also purchase items such as bags of coffee beans, bottled drinks, or gift cards/vouchers. Payments are usually processed via EFTPOS terminals in-store, and the trading name “SCOUT CAFE”, sometimes with “BRISBANE” or “Petrie Tce”, is what most banks and card providers will show on your statement.

A charge from Scout Cafe will most often appear on your card or bank statement after you’ve tapped, inserted, or swiped your card at the cafe for coffee, food, or takeaway orders. The amount usually reflects a single in‑person transaction, but you might also see charges for phone orders you paid for in advance, catering orders, or the purchase of a physical or digital gift voucher. Some banks may first show a temporary “pending” or “card not present” authorization when the payment is processed, especially for contactless or higher‑value purchases; this is then finalized as a completed Scout Cafe transaction. If you added a tip at the terminal, the final settled amount may be slightly higher than the original authorization.

If you’re unsure about a Scout Cafe charge, first think back to any recent visit to Petrie Terrace or coffee runs paid for with your card, and check any receipts, bank notifications, or digital wallet history (Apple Pay, Google Pay, etc.) for the same date and amount. You can also review any email confirmations if you purchased a gift voucher or arranged catering. To query or clarify a charge, visit the cafe in person during opening hours or reach out via the contact details on their website at scoutcafe.com.au, providing the transaction date, exact amount, and the last 4 digits of your card. Common issues—such as duplicate taps, split bills, or a tip added in error—are typically resolved by the cafe issuing a correction or refund through their EFTPOS system, after which your bank may take a few business days to show the adjustment.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Scout Cafe.

  1. SCOUT CAFE PETRIE TERRAC AUS

Frequently Asked Questions

Why do I see a charge from SCOUT CAFE on my bank statement?

A SCOUT CAFE charge usually comes from an in‑person purchase at Scout Cafe in Petrie Terrace, Brisbane—such as coffee, breakfast, brunch, or takeaway food. It may also relate to a phone order paid in advance, a catering order, or the purchase of a gift card. Check your recent visits to Petrie Terrace and receipts around the date of the charge to confirm.

What are typical amounts I might be charged by Scout Cafe?

Most Scout Cafe charges are modest amounts reflecting coffee and food purchases, commonly anywhere from around AUD $5–$10 for a single coffee and snack up to $30–$60 for multiple meals or a small group brunch. Higher amounts can occur if you paid for catering, bought multiple bags of coffee beans, or purchased gift vouchers. Always compare the exact amount and date with your visit or order.

Why is there a pending or temporary Scout Cafe charge on my account?

Some banks show card payments as a ‘pending’ or ‘authorization’ charge immediately after you tap or insert your card at Scout Cafe. This is normal and allows your bank to verify funds; it will usually convert to a finalized transaction within a few business days. If an authorization remains pending for more than about 7 business days or disappears without settling, it typically means the charge was released rather than completed.

Can Scout Cafe set up a recurring or subscription-style payment on my card?

Scout Cafe is primarily a walk‑in cafe and does not typically run online subscriptions or recurring billing like a streaming service would. Almost all charges are one‑off payments for food, drink, or vouchers processed through their in‑store EFTPOS terminals. If you ever see repeated, identical Scout Cafe charges you don’t recognize, contact both Scout Cafe and your bank to investigate in case your card has been used without your knowledge.

How do I request a refund or dispute a Scout Cafe charge I don’t recognize?

If you believe you’ve been overcharged, charged twice, or did not authorize a Scout Cafe payment, first gather details such as the date, time, exact amount, and the last 4 digits of the card used. Then contact Scout Cafe directly—either by visiting in person or using the contact form or email listed on scoutcafe.com.au—to ask them to look up the EFTPOS record and, if appropriate, process a refund or adjustment. If you suspect fraud or cannot resolve it with the cafe, notify your bank or card issuer promptly to dispute the transaction and request a card replacement.

How can I get a copy of my receipt for a Scout Cafe transaction?

If you didn’t take a receipt at the time of purchase, Scout Cafe may be able to reprint or provide details of your transaction from their EFTPOS or point‑of‑sale system. Visit the cafe or contact them via their website with the transaction date, approximate time, amount, and last 4 digits of your card so they can locate it. Your bank statement or digital wallet history can help you supply accurate details.

I bought a gift voucher from Scout Cafe—how will that appear on my statement?

Purchases of Scout Cafe gift vouchers or gift cards are processed through the same payment terminals as regular cafe sales, so the descriptor will still typically appear as SCOUT CAFE (sometimes with BRISBANE or PETRIE TCE). The amount usually matches the voucher value you selected, such as $20, $50, or $100. Keep any email confirmation or physical voucher as proof of purchase in case you need to reconcile the charge later.

What should I do if I was charged twice at Scout Cafe by mistake?

Double charges can occasionally happen if a card is tapped twice or a terminal error occurs. Compare your receipt amount with your online banking; if you see two identical SCOUT CAFE charges for the same time frame, contact the cafe with the details so they can verify the duplicate in their system. They can usually reverse or refund the extra transaction, though it may take a few business days for your bank to show the refunded amount.

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