Scubanautics Diving Academy

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Scubanautics Diving Academy is a family-owned PADI 5-Star dive centre in Rockingham, Western Australia, offering scuba diving courses, guided dives, travel, and sales and servicing of diving and snorkelling equipment.

Rockingham, Western Australia, Australia
scubanautics.com.au

About Scubanautics Diving Academy

Scubanautics Diving Academy is a family‑owned PADI 5‑Star dive centre based in Rockingham, Western Australia. They provide scuba diving training from beginner “Open Water” through to advanced and specialty courses, as well as guided shore and boat dives around the Rockingham and wider Perth region. In addition to training and tours, Scubanautics operates a full retail store selling scuba and snorkelling equipment (such as masks, fins, regulators, BCDs, wetsuits, and dive computers) and offers professional servicing, air/nitrox fills, and equipment hire.

A charge from Scubanautics Diving Academy may appear on your bank or card statement if you recently booked a dive course, paid for a guided dive or trip, hired gear, or purchased diving/snorkelling equipment in-store or online via scubanautics.com.au. Customers may also see charges for equipment servicing (for example, regulator or BCD servicing), air fills, deposits for upcoming trips, or gift voucher purchases. Some bookings—especially for courses or travel—may be taken as a deposit first, followed by a later balance payment, so it’s possible to see more than one Scubanautics charge close together.

If you’re unsure about a Scubanautics Diving Academy charge, start by checking recent emails for booking confirmations, course enrollments, or receipts from scubanautics.com.au, as well as any paper receipts from an in‑store visit in Rockingham. Compare the transaction date and amount with any dive activities, equipment purchases, or servicing you or a family member may have arranged. For questions, you can contact Scubanautics directly via the contact details on their website (scubanautics.com.au), by phone during store hours, or by email; have your full name, transaction date, and amount ready so they can look up the payment. They can confirm what the charge relates to, resend invoices, adjust bookings, or discuss refunds or credits where their policies allow.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Scubanautics Diving Academy.

  1. SCUBANAUTICS DIVING ROCKINGHAM AUS

Frequently Asked Questions

Why do I see a Scubanautics Diving Academy charge on my statement when I only paid a deposit?

For many courses, trips, and some guided dives, Scubanautics may first process a deposit and then charge the remaining balance closer to the start date. Both payments will usually appear with a similar Scubanautics descriptor on your statement. Check your booking confirmation email, which typically breaks down the deposit and final balance amounts and due dates.

What are typical amounts I might be charged by Scubanautics Diving Academy?

Transaction amounts vary depending on what you purchased. Smaller charges may be for air fills, mask/snorkel sets, or basic servicing, while mid‑range amounts commonly relate to guided dives, equipment hire, or parts. Higher‑value charges are usually for full PADI courses, major equipment such as regulators or BCDs, or multi‑day trips. If the amount matches a recent dive booking or gear purchase you recall, it is likely linked to that transaction.

Does Scubanautics Diving Academy offer subscriptions or recurring billing?

Scubanautics does not typically offer digital subscription services like streaming or app memberships, but you may see repeat charges if you have enrolled in a series of courses, ongoing gear hire arrangements, or a payment plan agreed with the store. In those cases, payments may be scheduled over several weeks or months. If you see multiple similar charges, contact them directly to confirm whether they relate to an agreed instalment plan or repeated bookings.

How can I cancel or reschedule a dive course or guided dive I booked with Scubanautics?

To cancel or change a booking, contact Scubanautics Diving Academy using the phone number or email listed on scubanautics.com.au and provide your name, booking date, and course or trip details. They have specific cancellation and rescheduling terms, which may include cut‑off times and fees, especially for boat dives and travel. In some cases they may offer a credit or transfer to another date rather than a direct refund, depending on how close to the event you cancel.

How do I request a refund or dispute a charge from Scubanautics Diving Academy?

If you believe you were charged incorrectly, reach out to Scubanautics first so they can review their booking and point‑of‑sale records. Have your transaction date, amount, and the last four digits of the card ready so they can locate the payment and confirm what it was for. Where their policies allow, they may process a refund or store credit; if they confirm the charge is correct but you still disagree, you can then speak with your bank or card issuer about a possible dispute.

Why is there a pending or temporary Scubanautics charge on my card?

When you make a booking or pay with a card, your bank may show an initial pending transaction or pre‑authorisation before it finalises. This can happen if Scubanautics takes a deposit, updates a booking, or processes a payment through their terminal or online gateway. These pending amounts normally settle into a final charge or drop off within a few business days, depending on your bank’s processing times.

How can I get a copy of my receipt or invoice from Scubanautics Diving Academy?

Receipts are usually issued at the time of purchase in‑store and emailed for online or pre‑booked services. If you need another copy, contact Scubanautics via their website or by phone and provide your full name, purchase date, and approximate amount; they can typically reissue an invoice or receipt by email. This is often the fastest way to confirm what a mystery charge on your statement relates to.

Could a family member’s activity appear as a Scubanautics Diving Academy charge on my card?

Yes. If you used your card to pay for a family member’s dive course, gear hire, or equipment—either in person or over the phone—the transaction will still appear under your name and card details. Check with anyone in your household who may have recently taken a course, booked a dive, or bought snorkelling or scuba gear in Rockingham, as their purchase may be the source of the charge.

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