SEEK

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SEEK is an Australian online employment marketplace that connects job seekers with employers through job listings and related career resources across the Asia-Pacific region.

Melbourne, Victoria, Australia
seek.com.au

About SEEK

SEEK is a leading Australian online employment marketplace headquartered in Melbourne, Victoria, operating primarily through seek.com.au. The platform connects job seekers with employers across Australia, New Zealand, and the broader Asia-Pacific region through job advertisements, company profiles, and career resources. For job seekers, SEEK is generally free to use—allowing users to search and apply for roles, set up job alerts, and upload resumes—while employers and recruiters pay for job advertising, talent search tools, and recruitment solutions. SEEK also offers employer branding services, candidate management tools, and various recruitment packages for businesses of all sizes.

A charge from SEEK on your bank or card statement typically relates to employer or recruiter services rather than job seeker activity. Common reasons include fees for posting job ads, purchasing ad packs or premium listings, upgrading ads for greater visibility, or using SEEK’s recruitment or talent search products. Some businesses also have ongoing or subscription-style arrangements for regular job advertising or recruitment tools, which may appear as recurring monthly or periodic charges. You may also see small temporary authorization amounts when you first add or update a card on your SEEK employer account as the system verifies your payment method.

If you’re unsure about a SEEK charge, start by logging into your SEEK employer or advertiser account at seek.com.au and checking your Billing, Invoices, or Purchase History sections for matching amounts and dates. Compare the charge to recent job postings, upgrades, or recruitment services used by your business, and check with your internal HR or recruitment team to confirm who placed the order. For further help, you can visit the SEEK Help Centre via seek.com.au and contact support using the account-linked contact form or published phone numbers; provide the last four digits of the card, transaction date, and amount so they can locate the invoice. If the charge still looks incorrect, SEEK support can review billing details, correct any errors, or advise on refunds or disputes where appropriate.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SEEK.

  1. AU* SEEK AU 133555409 +61385174270 AU
  2. SEEK AU 50821124 +61385174270 AUS

Frequently Asked Questions

Why did my business receive a charge from SEEK on our company credit card?

Most SEEK charges relate to recruitment services such as posting job ads, purchasing ad packs, upgrading ads for extra visibility, or using candidate search tools. These are generally ordered by someone in your business (often HR, talent acquisition, or a hiring manager) through a SEEK employer account. Check your internal recruitment team and your SEEK employer portal’s Billing or Invoices section to match the charge to a specific job posting or service.

What are typical amounts I might see from SEEK on my statement?

SEEK pricing varies by role type, industry, and location, so there is no single fixed amount. Common patterns include single higher-value charges for individual job ads or bundles, and regular recurring amounts if your business uses an ongoing recruitment or subscription-style product. Your detailed pricing and tax invoices are available inside your SEEK employer account under Billing or Invoices, which will show the exact product and GST breakdown for each charge.

Why do I see a small SEEK charge or $0–$2 "pending" amount on my card?

SEEK may place a small temporary authorization on your card when you first add or update a payment method in an employer account. This is not an actual fee but a verification hold to confirm the card is valid and active. The pending amount should automatically drop off or be reversed by your bank within a few business days and will not appear on your final statement as a completed charge.

How do I view invoices or receipts for SEEK charges?

Log into your SEEK employer account at seek.com.au and go to the Billing, Payments, or Invoices section (naming may vary slightly by account type). There you can see a list of all completed transactions, download PDF tax invoices, and review details such as job title, product type, date, and GST. Matching the invoice date and total to your bank statement is the fastest way to confirm what a specific SEEK charge relates to.

How can I cancel or stop recurring SEEK charges for recruitment services?

If your business uses ongoing or subscription-style SEEK products, you’ll generally manage them through your employer account or through your SEEK account manager. Log in and review your products under Billing or Account/Products; from there you can see renewal dates and available cancellation options. For contract-based or enterprise arrangements, contact your SEEK representative or use the Help Centre contact form to request changes or cancellation in line with your agreement’s notice period.

How do I request a refund or dispute a SEEK charge?

First, verify the charge in your SEEK employer account by checking invoices and confirming with internal staff who manage hiring. If you still believe a charge is incorrect—such as a duplicate payment, an unauthorized purchase, or a billing error—contact SEEK support via the Help Centre on seek.com.au or by using the contact options listed in your account. Provide transaction details (date, amount, last four digits of card, and invoice number if available) so they can investigate and, where appropriate, process a correction or refund in line with SEEK’s billing policies.

Can job seekers be charged by SEEK for using the site?

For standard use, SEEK is free for job seekers to browse jobs, create a profile, and apply for roles, so most personal users will not see SEEK charges on their accounts. If you are a job seeker and see a SEEK charge, confirm that you haven’t purchased any optional services or related third-party products via links from SEEK, and check that a family member or colleague with access to your card hasn’t used it for employer advertising. If you cannot identify the charge, contact SEEK support with the transaction details and also speak to your bank about possible card misuse.

How can I contact SEEK about a charge I don’t recognize?

Go to seek.com.au and scroll to the Help or Contact sections, then select the option for Employers or Advertisers to reach the correct support team. From there you can submit a support request including your business name, ABN (if applicable), transaction date, amount, and the last four digits of the card. SEEK may also provide phone support numbers for Australian businesses, which you can find in the Help Centre; having your invoice or statement handy will speed up locating the charge.

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