Seppeltsfield Road Distillers

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Seppeltsfield Road Distillers is a craft gin distillery and tasting room in the Barossa Valley, producing premium, handcrafted gins and offering tastings and cocktails on-site.

Marananga, South Australia, Australia
seppeltsfieldroaddistillers.com.au

About Seppeltsfield Road Distillers

Seppeltsfield Road Distillers is a craft gin distillery and tasting room located in the Barossa Valley wine region, in Marananga, South Australia. They specialise in premium, handcrafted gins made in small batches, often highlighting local botanicals and contemporary flavour profiles. At their distillery and bar, visitors can enjoy guided tastings, cocktails, and seasonal experiences, as well as purchase bottled gin, gift packs and merchandise to take home. They also sell their products online via their website, seppeltsfieldroaddistillers.com.au, and through select retailers and venues.

A charge from Seppeltsfield Road Distillers may appear on your bank or card statement if you visited their cellar door/tasting room and paid for gin tastings, cocktails, bar tabs, bottled spirits or merchandise. It can also result from online orders placed through their website, including bottles, gift packs, gift vouchers or gin subscriptions/club-style recurring orders if offered. In some cases, you may see a temporary pre-authorisation (for example, if you started a bar tab or booked an experience online), which appears as a pending charge before the final amount is captured. Recurring or repeated charges are usually linked to ongoing gin club shipments, scheduled orders, or stored-card purchases.

If you don’t immediately recognise a Seppeltsfield Road Distillers charge, start by checking your recent visit history to the Barossa, any bar tabs, online spirit purchases, or gifts you may have ordered for someone else. Look for email receipts or order confirmations from seppeltsfieldroaddistillers.com.au in your inbox and spam folder, and review your account on their website if you created one at checkout. For questions about a specific transaction, contact them directly through the contact form on their website or via the details listed there, and provide the date, amount and last four digits of the card used so they can locate the payment. If you suspect an error or duplicate billing, speak with their team first to request clarification or a refund; if it cannot be resolved, you can then follow up with your bank or card issuer to dispute the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Seppeltsfield Road Distillers.

  1. SeppeltsfieldRdDistil Marananga AUS

Frequently Asked Questions

Why was I charged by Seppeltsfield Road Distillers when I only visited for a tasting?

At the cellar door, Seppeltsfield Road Distillers charges for tasting flights, cocktails and any bottles or merchandise you purchase. Even if you didn’t buy a bottle, a tasting flight or shared tasting board usually incurs a per-person fee, which may be what you’re seeing on your statement. If you started a bar tab, the total for all drinks is processed as a single transaction when you close the tab.

What are common amounts I might see charged by Seppeltsfield Road Distillers?

Typical transaction amounts include smaller charges for tasting flights and cocktails (often in the AU$10–$30 range) and larger amounts for bottled gin or gift packs (commonly around AU$60–$120 per bottle or package, depending on the product). Online orders that include multiple bottles, shipping, or gift packaging will appear as a single higher charge. Event bookings, group tastings, or masterclasses may also show up as set fees, sometimes paid in advance.

Why do I see a pending or temporary charge from Seppeltsfield Road Distillers?

A pending or temporary charge is usually a card pre-authorisation. This can occur if you opened a bar tab at the tasting room, placed an online booking for a tasting or event that requires a card guarantee, or if the payment system verified your card before completing an online order. These authorisation holds normally drop off or convert to the final charge within a few business days, depending on your bank.

Could this be a recurring subscription or gin club charge from Seppeltsfield Road Distillers?

If you signed up for a gin subscription or club-style offer, you may be billed automatically at the agreed interval (for example, quarterly or bi-monthly shipments). These recurring charges will usually be for a consistent amount that matches the advertised subscription price plus any shipping. Check your emails for subscription welcome messages or shipment notifications, or log into your account on seppeltsfieldroaddistillers.com.au to see if you have an active membership.

How do I cancel or pause a gin subscription or recurring order with Seppeltsfield Road Distillers?

If you joined a gin club or recurring shipment program, you can typically manage it by logging into your customer account on their website and going to the subscriptions or orders section. From there, you can update, pause, or cancel future shipments in line with their stated cut-off times. If you can’t access your account or are close to the next billing date, contact them directly via the website contact form and include your name, email used when subscribing, and any order numbers so they can assist.

How can I request a refund or dispute an incorrect charge from Seppeltsfield Road Distillers?

Start by contacting Seppeltsfield Road Distillers using the contact form or details provided on seppeltsfieldroaddistillers.com.au, and share the date, amount, and last four digits of the card so they can trace the transaction. They may request additional information, such as a screenshot of your statement or order confirmation. If there has been an overcharge, duplicate payment, or order issue (for example, products not received or damaged items), they can usually process a refund or replacement according to their returns and refund policy. If you cannot resolve the issue directly, you can then contact your bank or card issuer to raise a formal dispute.

How can I verify what I bought from Seppeltsfield Road Distillers for this charge?

Look for an email receipt or invoice sent at the time of purchase, either from their point-of-sale system or from seppeltsfieldroaddistillers.com.au for online orders. If you created an account during checkout, log in to view your order history and past invoices. For in-person purchases without an emailed receipt, you can ask them to look up the transaction using your purchase date, approximate time, and card details (last four digits) via their customer service channels.

How do I contact Seppeltsfield Road Distillers about a charge on my statement?

Visit seppeltsfieldroaddistillers.com.au and use the contact or enquiries section to get in touch with their team; the site lists their current phone and email contact details as well. When you reach out, include your full name, the exact charge amount, transaction date, and the last four digits of the card used so they can locate the payment in their system. Providing any order numbers or booking references you have will help speed up the resolution.

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