About Seramelle
Seramelle is an online clothing label focused on women’s fashion, selling dresses, tops, bottoms, knitwear, outerwear, and accessories through its website seramelle.com. The brand’s own “About Us” page describes it as an independent label inspired by vintage aesthetics and “slow-fashion values,” with designs that reinterpret classic silhouettes for modern wear. The site operates globally in multiple currencies, and positions itself as a destination for casual, vacation, and occasion-ready outfits sold directly to consumers online. ([seramelle.com](https://seramelle.com/))
A charge from Seramelle on a card statement typically comes from purchasing clothing or accessories via seramelle.com. Prices on the site generally range from around $15–$60 USD for individual items, with frequent discount codes (such as NEW10) and flash sales that can slightly change billed amounts depending on promotions applied at checkout. Orders are processed in USD even when prices are displayed in other currencies, so small differences between the displayed amount and the final charge can result from currency conversion and exchange rates. ([seramelle.com](https://seramelle.com/))
If someone has questions about a Seramelle charge, they can start by logging into their Seramelle account to review recent orders, email confirmations, and shipping updates. The brand lists customer support options on its Contact Us page, including 24/7 online chat and an email contact, and it states that inquiries are usually answered within 1–2 business days. The same page identifies the operating company as HANUIN INC with an address at 760 Meridian Way, San Jose, CA 95126, which can be useful when verifying the legitimacy of the transaction with a bank or card issuer. For disputed or unrecognized charges, customers should gather order numbers and timestamps from any emails or account history before contacting Seramelle support or their card provider. ([seramelle.com](https://seramelle.com/page/custom/contact-us))