Shelburne Falls Coffee Roasters

Coffee90% confidence

Shelburne Falls Coffee Roasters is a regional coffee roasting company and café chain based in western Massachusetts, offering house‑roasted coffees, espresso drinks, and baked goods. They operate multiple café locations and sell whole-bean coffee and related products.

Northampton, Massachusetts, United States

About Shelburne Falls Coffee Roasters

Shelburne Falls Coffee Roasters is a specialty coffee roaster and café chain founded in western Massachusetts, known for its small‑batch roasted beans and cozy coffeehouse locations. The company operates several cafés across the Pioneer Valley, including sites in Shelburne (Mohawk Trail), Greenfield, Northampton, Hadley, Easthampton, and East Longmeadow, where they serve brewed coffee, espresso drinks, tea, breakfast sandwiches, pastries, soups, and light lunch options. They also sell their own whole‑bean coffee, including blends, single‑origin coffees, and decaf options, both in-store and through their website.

A charge from Shelburne Falls Coffee Roasters typically appears when a customer makes a purchase at one of their cafés—such as coffee, food, beans, or merchandise—or when ordering coffee or gifts online. In card descriptors routed through Square, the name may appear truncated, such as “SHELBURNE FA” or similar, followed by location details like Shelburne Falls, MA, which aligns with their Mohawk Trail café. Single in‑person purchases usually post as one‑time charges, while larger orders (e.g., boxes of coffee or bulk beans) may be higher amounts but still appear as individual transactions.

If you have questions about a Shelburne Falls Coffee Roasters charge, start by checking recent receipts or your email for order confirmations from their cafés or website. You can compare the transaction date and amount with the time you last visited one of their locations or placed an online order. For further assistance, you can contact them using the phone number or email listed on their website, or call the specific café location shown on your receipt. If you still don’t recognize the transaction, consider asking family members who may have used your card and, if necessary, contact your card issuer to dispute the charge or request a new card in case of unauthorized use.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shelburne Falls Coffee Roasters.

  1. PYMNT TO MERCH FROM CHECKING PREAUTH - 77827301 SQ *SHELBURNE FA - SHELBURNE FAL MA USA 01370
  2. SQ *SHELBURNE FA POS SHELBURNE FAL MA US 988294

Frequently Asked Questions

Why does my statement show a charge from “SHELBURNE FA” or “Shelburne Fa POS” in Massachusetts?

This is likely a truncated descriptor for Shelburne Falls Coffee Roasters, processed through Square. The location text such as “SHELBURNE FAL MA” corresponds to their Mohawk Trail café in Shelburne, Massachusetts. Match the date and amount to a recent visit or purchase of coffee, food, or beans at one of their cafés.

What kinds of purchases typically result in charges from Shelburne Falls Coffee Roasters?

Most charges come from in‑person café purchases such as brewed coffee, espresso drinks, breakfast sandwiches, pastries, soups, and whole‑bean coffee. You may also see larger one‑time charges for boxes of coffee, bulk beans, or gift purchases made either in store or via their website.

Does Shelburne Falls Coffee Roasters offer subscriptions for coffee beans, and how would those appear on my card?

If you enroll in any recurring coffee orders through their website, those will appear as periodic charges labeled with some variation of “Shelburne Falls Coffee Roasters” or a truncated form via their payment processor. The billing interval (for example, monthly) will match the subscription schedule you selected at checkout.

How can I cancel or change an online coffee order with Shelburne Falls Coffee Roasters?

For online orders, use the contact information on your order confirmation email or the contact page on shelburnefallscoffee.com to reach their customer service. Provide your order number, the email address used, and details of the change or cancellation you’re requesting. Time‑sensitive changes are best handled as soon as possible, since orders may be roasted and shipped quickly.

How do I request a refund or resolve an incorrect charge from Shelburne Falls Coffee Roasters?

First, locate your receipt or email confirmation and confirm the date, amount, and café location. Then contact the specific café (phone numbers are listed on their website) or use the general contact information on shelburnefallscoffee.com to explain the issue. In many cases, they can reverse or adjust a mistaken charge or offer store credit; if the issue cannot be resolved, follow up with your card issuer to dispute the transaction.

What are common charge amounts I might see from Shelburne Falls Coffee Roasters?

Small charges—typically in the range of a few to several dollars—often correspond to a drink and pastry or a single beverage. Higher amounts usually reflect multiple drinks, food items, bags of whole‑bean coffee, or boxed coffee for groups. Online orders of beans or gifts may be higher still, depending on the quantity and shipping.

Can I get a receipt or proof of purchase for a Shelburne Falls Coffee Roasters transaction I see on my card?

Yes. If you made the purchase in person, you may have received a printed or text/email receipt at the time of sale. If you no longer have it, contact the café location where you made the purchase with the transaction date, approximate time, and last four digits of your card so they can look up the sale. For online orders, check your email for the confirmation message or log into the account you used when ordering.

Why do I see a pending or slightly different amount from Shelburne Falls Coffee Roasters on my card?

Some payment processors may briefly show a pending authorization that later finalizes at the exact sale amount, particularly if you added a tip after the initial amount was authorized. This can result in a small difference between the initial pending amount and the final posted charge; the posted amount should match your signed or digital receipt.

This merchant is in the Coffee category

Browse all

Compare Shelburne Falls Coffee Roasters

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you