Sherwood Coffee

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Sherwood Coffee is a Newcastle-based specialty café group offering espresso drinks, house-blend coffee, and a casual food menu from multiple locations around Newcastle, New South Wales.

Newcastle, New South Wales, Australia

About Sherwood Coffee

Sherwood Coffee is an independent café brand based in Newcastle, New South Wales, known for its specialty coffee, relaxed atmosphere, and simple but considered food menu. Its flagship location on Parry Street in Newcastle West serves espresso-based drinks, batch brew and other coffee beverages alongside toasties, açai bowls, pastries, and light breakfast and lunch options. The group has expanded to several sites around the Newcastle area, positioning itself as a local hub for quality coffee and community-oriented café spaces.

A charge labelled like “LS E.H GIBSON-BURNS Newcastle Wes” is very likely tied to the legal partnership behind Sherwood Coffee (E.H. Gibson‑Burns & D.J. Sprague) processing a card payment at the Newcastle West/Parry Street café, rather than a medical or unrelated professional service. The descriptor uses the owners’ legal names and an abbreviation of “Newcastle West,” which matches the Parry Street café’s location and ABN registration in postcode 2299. This type of charge would usually correspond to an in-store purchase of coffee, food, or takeaway items, and will typically be a one‑off transaction on the date you visited the café, though repeat visits will naturally show multiple similar entries.

If you’re unsure about a Sherwood Coffee charge, start by checking your receipts or bank app for the transaction date and amount and see if it matches a visit to one of their cafés. Because the merchant descriptor may show the owners’ names instead of “Sherwood Coffee,” searching your email or bank activity for that date can help jog your memory. To resolve questions, you can contact the Parry Street café directly using the phone number or contact details on their official website, or visit the store with your statement for clarification. Your bank can also provide more detail on the transaction time and terminal ID, which Sherwood’s staff can sometimes match to their point‑of‑sale records if there’s a dispute or suspected error.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sherwood Coffee.

  1. LS E.H GIBSON-BURNS Newcastle Wes

Frequently Asked Questions

Why does my bank statement show “LS E.H GIBSON-BURNS Newcastle Wes” instead of Sherwood Coffee?

The legal partnership behind Sherwood Coffee is registered under the names E.H. Gibson‑Burns and D.J. Sprague in Newcastle. Some card processors use this legal entity name and the suburb abbreviation “Newcastle Wes(t)” in the descriptor, so the charge may not display the trading name “Sherwood Coffee” even though it was a purchase at their Parry Street café.

What types of purchases typically result in a Sherwood Coffee charge?

Most Sherwood Coffee charges come from in‑person purchases at one of their cafés—usually coffee, food (such as toasties, açai bowls, or pastries), and grab‑and‑go items. The amount will usually match your till receipt, including any surcharges for extras like alternative milks or additional shots.

Does Sherwood Coffee run subscriptions or recurring payments that might charge me monthly?

Sherwood Coffee primarily operates as a walk‑in café business, so most payments are one‑off transactions. If you see repeating charges for similar amounts on a set schedule, review whether you’ve been regularly visiting around the same day each week or month; they do not commonly run ongoing subscription-style billing for typical café customers.

Could this be an online or app order from Sherwood Coffee?

Yes. Sherwood Coffee promotes app, kiosk and online ordering for convenience, and those orders are usually processed through the same merchant facility. An app or online order placed for pickup at the Newcastle West location may still appear under the legal name “E.H GIBSON-BURNS” in your banking app.

How can I verify a Sherwood Coffee charge on my statement?

Match the transaction date and amount on your bank statement with your memory or receipts from visiting a Sherwood café, especially the Parry Street Newcastle West store. If you’re still unsure, contact the café using the phone number or email on sherwoodcoffee.com.au with the date, exact amount, and last four digits of your card so they can check their point‑of‑sale records.

What should I do if I think a Sherwood Coffee charge is incorrect or fraudulent?

First, confirm that no one with access to your card visited Sherwood Coffee on that date. If no one recognizes the transaction, contact your bank immediately to report the suspicious charge and request more details (time, terminal ID). You can also reach out to Sherwood Coffee directly with that information; if they can’t locate a matching legitimate sale, your bank can guide you through raising a dispute or chargeback.

Does Sherwood Coffee place small temporary holds on my card?

For typical café purchases, Sherwood Coffee’s payment terminals usually process final sale amounts rather than separate preauthorizations. However, some processors may briefly show a pending amount before it settles to the final charge. These pending holds should automatically update or disappear within a few business days; if they don’t, contact your bank for clarification.

How can I contact Sherwood Coffee about a payment issue?

You can use the contact details listed on sherwoodcoffee.com.au—typically a phone number and sometimes an email—for the Parry Street Newcastle West café or any other location you visited. When you contact them, have your transaction date, exact amount, and the last four digits of your card ready so staff can investigate the payment in their system.

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