Shire Events Live Pty Ltd

Entertainment86% confidence

Shire Events Live Pty Ltd is a local events and festival production company based in Sydney’s Sutherland Shire, best known for organising the Cronulla Jazz & Blues Festival and other community events in the area.

Cronulla, New South Wales, Australia

About Shire Events Live Pty Ltd

Shire Events Live Pty Ltd is an entertainment and events production company based in Cronulla, in Sydney’s Sutherland Shire. They specialise in creating and managing local festivals, live music events, and community activations, and are best known for producing the Cronulla Jazz & Blues Festival. Their work typically includes curating artist line-ups, organising food and market stalls, managing event logistics and infrastructure, and partnering with local businesses and sponsors to deliver large-scale public events in and around the Cronulla area.

A charge from Shire Events Live Pty Ltd will usually relate to your participation in one of their events or associated activities. Common reasons include purchasing tickets or reserved seating for specific concerts or festival sessions, buying festival passes or upgrade packages, or paying for VIP areas, hospitality packages, or other premium experiences. You might also see a charge if you bought merchandise or add-ons via their online platforms, pre-paid for a workshop or special event, or supported the festival through a paid membership, donation, or crowdfunding-style contribution. In some cases, you may notice a temporary authorization hold when you first submit your card details for booking, which is later finalised or reversed depending on the transaction outcome.

If you’re unsure about a Shire Events Live Pty Ltd charge, start by checking your recent event attendance, ticket confirmations, and email receipts around the date of the transaction, including emails mentioning the Cronulla Jazz & Blues Festival or related events. Review any online accounts you created when booking tickets, and look at app or digital wallet purchase histories if you used Apple Pay, Google Pay, or similar. For clarification or to dispute a charge, visit cronullajazzandbluesfestival.com and use the official contact or enquiry form, providing your full name, event name, charge amount, date, and the last 4 digits of your card so they can locate your booking. If you still cannot identify the payment, contact your bank or card issuer to review options for additional investigation or disputing the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shire Events Live Pty Ltd.

  1. SHIRE EVENTS LIVE PTY LT cronulla AU

Frequently Asked Questions

Why do I see a charge from SHIRE EVENTS LIVE PTY LTD or CRONULLA JAZZ & BLUES FESTIVAL on my statement?

This charge typically relates to tickets, passes, or add-ons you purchased for an event produced by Shire Events Live, most commonly the Cronulla Jazz & Blues Festival. It can also reflect VIP upgrades, reserved seating, hospitality packages, or merchandise bought online in connection with one of their events. Check your email for booking confirmations or e-tickets around the date of the charge to verify the purchase.

What are typical amounts Shire Events Live Pty Ltd charges for?

Amounts vary depending on the event and what you bought. Smaller charges might be for single event tickets, drink or food packages, or merchandise, while larger charges can be for multi-day passes, VIP or hospitality packages, or group bookings. If the amount doesn’t match what you expected, compare it to the prices listed on your ticket confirmation or on cronullajazzandbluesfestival.com for that year’s event.

Why do I see a pending or temporary Shire Events Live charge that later disappears or changes amount?

When you first enter your card details, the payment processor may place an authorization hold to confirm your card is valid and has sufficient funds. This can appear as a pending charge that later drops off or is replaced by the final settled amount once your booking is confirmed. If a transaction was declined or cancelled, that initial authorization should disappear automatically after a few business days, depending on your bank’s policies.

How can I cancel or change a booking I made with Shire Events Live Pty Ltd?

Cancellation and change options depend on the specific event’s ticketing and refund policy, which is usually detailed during checkout and in your confirmation email. In most cases, last-minute changes may be limited, especially for dated festival sessions or reserved seating. To request a change, locate your booking reference and contact Shire Events Live via the enquiry or contact form on cronullajazzandbluesfestival.com, explaining what you want to modify and including your order details.

How do I request a refund for a Shire Events Live or Cronulla Jazz & Blues Festival charge?

Refunds are handled according to the terms and conditions for the event you purchased, and many festival-style tickets are non-refundable except in cases of cancellation, significant rescheduling, or consumer law obligations. If you believe you’re entitled to a refund, gather your booking confirmation, receipt, and details of the issue (for example, event cancellation or duplicate charge) and submit a request through the official contact channel on cronullajazzandbluesfestival.com. Your refund, if approved, will normally be returned to the original payment method within your bank’s standard processing timeframe.

How can I confirm what exactly I paid Shire Events Live Pty Ltd for?

Start by searching your email (including spam or promotions folders) for terms like “Cronulla Jazz & Blues Festival,” “Shire Events Live,” “ticket,” or “order confirmation” around the transaction date. If you created an account when buying tickets, log in to the ticketing or festival portal you used and check your order history. If you still can’t identify the charge, contact Shire Events Live via their website and provide the transaction date, amount, and the name on the card so they can look up your booking.

Does Shire Events Live offer recurring or subscription-style charges?

Shire Events Live primarily processes one-off payments for specific events, festival passes, and related add-ons, rather than ongoing subscriptions. However, you may see multiple charges if you made several separate bookings (for example, different performances, upgrades, or merchandise) or if you purchased for multiple attendees in separate transactions. If you notice repeated charges you don’t recognise, compare the dates with your booking activity or contact them to confirm whether they relate to distinct orders.

How can I contact Shire Events Live Pty Ltd about a billing issue or disputed charge?

Visit cronullajazzandbluesfestival.com and use the official contact or enquiry form, selecting the option related to ticketing or general enquiries where available. Include your full name, email used for booking, transaction date and amount, and any order or ticket numbers so they can quickly locate your record. For urgent disputes or suspected fraud, you should also reach out to your bank or card issuer to secure your account and discuss dispute options.

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