Shish Shawarma & Grill is a Middle Eastern restaurant specializing in shawarma, charcoal-grilled meats, and kebabs, with a location in Niddrie, Melbourne.
Shish Shawarma & Grill is a Middle Eastern restaurant located in Niddrie, Victoria, Australia, specialising in shawarma, charcoal-grilled meats, and traditional kebabs. They typically offer a casual dine-in and takeaway experience, with a menu that may include shawarma wraps and plates, mixed grills, falafel, salads, dips, and family-size platters. The restaurant focuses on freshly prepared meats, often cooked over charcoal, and serves popular sides like chips, rice, and house-made sauces. Their current menu, hours, and contact details are available on shishshawarmagrill.com.au.
A charge from “Shish Shawarma & Grill” on your bank or card statement usually comes from an in-store payment (using EFTPOS/tap-and-go) or an online order placed for pickup or delivery. You might also see their name if you ordered through a delivery app or third-party ordering platform that passes the restaurant’s name to your bank. In some cases, you may notice a small pre-authorisation or a pending amount when you start an online order or add a new card to your profile; this is a temporary hold that should drop off and be replaced by the final transaction total once your order is completed.
If you’re unsure about a Shish Shawarma & Grill charge, start by checking recent food purchases around the date of the transaction, including any takeaway or delivery orders made by family members on the same card. Review your email or SMS receipts and any food-delivery apps you use to confirm the order details and final amount. For questions about a specific charge, order receipt, or to request a copy of your bill, visit shishshawarmagrill.com.au for the latest phone number and contact form, or call the restaurant directly during their normal opening hours. If you still cannot recognise the transaction after speaking with them, contact your bank or card issuer to dispute the charge or report potential card misuse.
Bank Statement Variations
4 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shish Shawarma & Grill.
Why do I see a charge from Shish Shawarma & Grill on my bank statement?
A Shish Shawarma & Grill charge typically means you or someone in your household made a purchase at their Niddrie restaurant or placed an online takeaway/delivery order. This could have been a dine-in meal, a takeaway pickup, or an order placed through a delivery platform that passed their business name through to your statement. Check your recent food orders, especially around the date of the charge, to confirm.
What are typical prices for Shish Shawarma & Grill orders?
Menu prices can vary by item and portion size, but single mains like shawarma wraps, plates, or kebab meals are commonly in the lower to mid tens of dollars, with larger mixed grills or family platters costing more. Your total can increase if you add extra meats, sides, drinks, or desserts, and if you ordered via a delivery app there may also be service and delivery fees. For the most accurate and up-to-date pricing, refer to the menu on shishshawarmagrill.com.au or within your preferred delivery app.
Why is there a small or duplicate pending charge from Shish Shawarma & Grill?
If you see a small or duplicate pending amount, it may be a temporary authorisation hold placed by their payment processor or a delivery platform to verify your card. These holds usually match or are slightly below the expected order amount and should automatically fall off within a few business days, leaving just the final settled transaction. If a pending hold does not drop off or appears to have been charged twice, contact your bank and then follow up with the restaurant for clarification.
How can I get a receipt or tax invoice for my Shish Shawarma & Grill purchase?
If you dined in or ordered takeaway directly, you should have received a printed receipt at the counter. If you no longer have it, you can call the restaurant using the phone number listed on shishshawarmagrill.com.au and provide the date, approximate time, and amount of the transaction so they can try to locate your order. For orders made through delivery apps, you can usually download a receipt or tax invoice directly from the app’s order history section.
How do I change or cancel a Shish Shawarma & Grill order after I’ve been charged?
Because they prepare food to order, changes or cancellations are usually only possible if you contact them very quickly after placing the order. For direct phone or website orders, call the restaurant immediately using the contact information on shishshawarmagrill.com.au and have your order details ready. If you ordered through a delivery platform, use that app’s help/support section to request a cancellation or modification; approval will depend on how far along your order is in the preparation and delivery process.
How can I request a refund or dispute an incorrect charge from Shish Shawarma & Grill?
If you believe you were overcharged, charged twice, or received an incorrect order, contact Shish Shawarma & Grill directly first. Provide your receipt, the exact amount on your statement, and any relevant photos so they can review the issue and, if appropriate, offer a refund, partial credit, or replacement. If you cannot resolve the issue with the restaurant or suspect fraudulent use of your card, contact your bank or card issuer to dispute the transaction and request a card replacement if needed.
Why is the amount on my bank statement different from the menu prices at Shish Shawarma & Grill?
The final amount can be higher than a single menu price if you ordered multiple items, added extras (such as extra meat, sides, or drinks), or if surcharges applied (for example, public holiday or card-processing surcharges, where applicable). If you used a delivery service, delivery fees and platform service charges are also included in the total that appears on your statement. Review your order confirmation or receipt to see a breakdown of items and any fees.
How can I contact Shish Shawarma & Grill about a transaction on my card?
To ask about a specific charge, start by visiting shishshawarmagrill.com.au to confirm their current phone number, opening hours, and any listed email or contact form. When you call or message them, have the charge date, exact amount, and the last four digits of the card ready so they can look up your order in their system. They can usually confirm what was purchased, how it was paid, and whether any adjustment or refund is appropriate.