Shiv Petroleum Pty Ltd is an Australian private company that operates a fuel service station trading as Neath Service Station in New South Wales.
New South Wales, Australia
About Shiv Petroleum Pty Ltd
Shiv Petroleum Pty Ltd is an Australian private company that operates a fuel service station trading as Neath Service Station in New South Wales. As a typical regional fuel and convenience outlet, they primarily sell unleaded and diesel fuel, and may also offer engine oils, basic automotive products, and a small convenience store with snacks, drinks, and everyday items. Transactions are usually processed on-site at the service station through card terminals inside the store or at pay-at-pump facilities, depending on the specific setup of the location.
A charge from Shiv Petroleum Pty Ltd or Neath Service Station may appear on your bank or card statement after you purchase fuel, shop in the convenience store, or pay for other on-site services such as LPG refills or basic automotive items. If you used “pay at pump,” you might first see a larger temporary authorization amount, which later adjusts to the actual fuel cost. You may also see separate charges if you made more than one transaction on the same day (for example, one fuel purchase and one in-store purchase), or if a preauthorisation hold and the final settled amount posted at different times.
If you’re unsure about a Shiv Petroleum Pty Ltd charge, start by checking the date and amount against your fuel receipts and any recent visits to Neath Service Station in NSW. Look in your wallet, email, or bank app for receipts or notifications from the day of the charge, and consider whether a family member or secondary cardholder may have used the card to buy fuel. To resolve questions, visit or call the service station directly using the contact details shown on your receipt or on-site signage, and provide the transaction date, time, and amount so staff can look it up in their till or EFTPOS records. For disputed or unrecognised transactions you cannot resolve with the merchant, contact your bank or card issuer to raise a formal dispute or chargeback.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shiv Petroleum Pty Ltd.
Why do I see a charge from Shiv Petroleum Pty Ltd or Neath Service Station on my statement?
This charge usually relates to a purchase made at Neath Service Station in New South Wales, such as fuel, a convenience store purchase, or other on-site services. The trading name on your receipt may show as "Neath Service Station" while your bank statement may show "Shiv Petroleum Pty Ltd" or a variation of that legal name. Review where you were on the date of the charge and whether you or a family member filled up fuel near Neath, NSW.
Why is the amount from Shiv Petroleum higher than the fuel price I remember?
Australian fuel stations often place a temporary preauthorisation hold when you pay at the pump, which can be higher than your final fuel total (for example, a standard amount like $80–$150). Once the transaction settles, the hold is released and replaced with the actual purchase amount. Check your pending and posted transactions over a few business days; the larger amount should disappear and only the correct fuel charge should remain.
Can Shiv Petroleum Pty Ltd set up a recurring or subscription-style charge?
As a fuel service station, Shiv Petroleum Pty Ltd typically processes one-time charges for each visit rather than ongoing subscriptions. If you see multiple charges over time, these are most likely separate fuel or in-store purchases on different days. If you suspect your card details are being stored or used without your knowledge, contact the station to confirm recent transactions and then speak with your bank about blocking or replacing your card.
How can I get a copy of a receipt for a Shiv Petroleum / Neath Service Station transaction?
Receipts are usually printed at the time of purchase, but the station may be able to reprint or confirm a transaction from their EFTPOS and till records. Visit or call Neath Service Station and provide the exact date, approximate time, card type (e.g. Visa debit, Mastercard credit), and the amount charged. Staff can then search their transaction logs and, if available, provide a duplicate receipt or written confirmation of the purchase.
How do I dispute or request a refund for a charge from Shiv Petroleum Pty Ltd?
First, contact Neath Service Station directly using the phone number or address printed on your original receipt or displayed at the site. Explain the issue (for example, incorrect amount, duplicate charge, or incorrect fuel selection) and provide your receipt or transaction details so staff can investigate and, if appropriate, process a refund or correction through their EFTPOS terminal. If you cannot resolve the issue with the station or believe the transaction is fraudulent, contact your bank or card issuer to lodge a dispute.
Why do I see both a pending and a posted charge from Shiv Petroleum on my account?
When you pay with a card, your bank may first show a pending amount (often a preauthorisation for pay-at-pump transactions) and then a final posted transaction when the sale is completed and settled. Sometimes the pending authorisation and the final charge overlap for a short period, making it look like you were charged twice. The pending authorisation should drop off automatically within a few business days, leaving only the final, correct charge.
A family member used our card at Neath Service Station—why is the statement name different from the receipt?
Many Australian service stations trade under a local business name but settle transactions under a separate legal company name. In this case, the station trades as Neath Service Station but bills under Shiv Petroleum Pty Ltd, which is why your statement shows a different name than the pump signage or your recollection. Comparing the receipt, transaction date, and amount should confirm that the charge is legitimate and linked to that visit.
What should I do if I don’t recognise any visit to Neath Service Station or Shiv Petroleum Pty Ltd?
First, check with anyone else who has access to your card (partners, family members, or authorised users) to see if they purchased fuel in New South Wales on that date. If no one recognises the transaction, contact your bank immediately to report it as unrecognised and ask them to block or replace your card. You can also attempt to contact the station with the transaction details; they may be able to confirm whether the physical card was present and provide information that supports your bank’s investigation.