Shop N Save Supermarket

Grocery86% confidence

Shop N Save Supermarket is a Fijian supermarket chain offering groceries, household goods, and everyday consumer products. The descriptor likely refers to its Nine Miles branch in Fiji.

Lautoka, Fiji

About Shop N Save Supermarket

Shop N Save Supermarket is a well-known Fijian supermarket chain based in Lautoka, Fiji, with branches across the country, including the Nine Miles location referenced in many bank statement descriptors. The stores offer a full range of groceries, fresh produce, meat, dairy, frozen foods, household goods, cleaning supplies, personal care items, and everyday consumer products tailored to local needs. As a brick‑and‑mortar retailer, they accept major debit and credit cards, EFTPOS, and often mobile or contactless payments at their in‑store checkouts.

A Shop N Save Supermarket charge typically appears on your bank or card statement when you (or someone with access to your card) make an in‑store purchase at one of their branches, such as the Nine Miles store. The statement descriptor may include text like “SHOP N SAVE SUPERMARKET,” “SHOP N SAVE 9 MILES,” or similar wording, sometimes abbreviated by your bank. Charges are usually one‑time transactions for the total of your grocery bill, but you may also see separate smaller charges if you split payments, added mobile top‑ups, purchased prepaid cards, or made multiple visits on the same day. In some cases, you might see a temporary “pending” or authorization amount before the final, posted total appears.

If you’re unsure about a Shop N Save charge, first check recent receipts from your grocery shopping, including any bags or email/SMS receipts you might have saved. Compare the transaction date, time, and amount on your bank statement with your last visit to a Shop N Save branch, and consider whether a family member might have used your card. For detailed questions, use the contact information printed on your receipt or visit shopnsave.com.fj to find store locations and phone numbers, then call the relevant branch (for example, the Nine Miles store) with your transaction details. If you still don’t recognize the charge, contact your bank or card issuer to dispute potential unauthorized use and request that your card be blocked or replaced if necessary.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shop N Save Supermarket.

  1. SHOP N SAVE 9 MILES NINE MILES FJ
  2. SHOP N SAVE SUPERMARKE LOGAN CENTRA AU

Frequently Asked Questions

Why do I see a charge from “SHOP N SAVE 9 MILES” or similar on my statement?

This descriptor usually indicates a purchase made at the Shop N Save Supermarket Nine Miles branch in Fiji, though some banks may abbreviate it slightly. The amount should correspond to a grocery or household shopping trip you or a cardholder on your account recently made there. Check your recent visits to Shop N Save and compare the date and amount to your receipt.

Does Shop N Save Supermarket offer subscriptions or recurring billing?

Shop N Save Supermarket does not typically operate on a subscription or membership billing model—most charges are one‑time, in‑store purchases. If you see what looks like a recurring pattern (for example, similar amounts around the same date each month), it is usually because you shop there regularly, not because of an automatic subscription. Review your shopping habits and receipts to confirm.

Can Shop N Save place an authorization hold or pending charge on my card?

Yes. When you pay by debit or credit card, your bank may first show a pending or authorization amount from Shop N Save before the final total posts. This pending amount should update to the exact purchase total once the transaction is fully processed, generally within a few business days. If a pending hold does not drop off or convert correctly, contact your bank for clarification and keep your receipt handy.

Why does the amount I see from Shop N Save not match what I remember spending?

Differences can occur if you added items at the register, bought prepaid cards, phone top‑ups, or cash‑out alongside your groceries, or if multiple receipts from the same visit were combined under one card transaction. Taxes and fees are usually included in the final total as printed on the receipt. Compare your detailed receipt line items to the charged amount; if something still seems wrong, call the store using the phone number on the receipt to have them review the sale.

How can I get a copy of my receipt or proof of purchase from Shop N Save?

If you lost your receipt, contact the specific Shop N Save branch where you shopped (such as Nine Miles) as soon as possible. Provide the approximate date and time, the exact amount charged, and the last four digits of your card so staff can search their till records. While receipt reprints are not always guaranteed, stores can often help verify a transaction or confirm what was purchased.

How do I dispute or request a refund for a Shop N Save transaction?

For pricing errors, overcharges, or product issues, visit the same Shop N Save store with the items and your original receipt, or call the store using the contact details on the receipt to ask about their refund or exchange policy. Most supermarkets can correct scanning errors or process returns according to their in‑store rules and time limits. If you believe the charge is fraudulent or the store cannot resolve your concern, contact your bank or card issuer to file a dispute.

Can I cancel a Shop N Save charge after payment has been processed?

Once a card payment has fully posted, it cannot be “cancelled” in the same way as an online subscription; instead, the store would need to process a refund or return if eligible. If the charge is still pending, sometimes the store can void the transaction on the same day, but this depends on timing and their till system. Your best option is to speak directly with the branch where you made the purchase and then follow up with your bank if needed.

How can I contact Shop N Save about a mystery charge I don’t recognize?

Start by identifying which branch is most likely to have processed the transaction based on your recent movements (for example, the Nine Miles store if you shop in that area). Use shopnsave.com.fj or an online map search to find the store’s phone number and call with your transaction date, exact amount, and the name shown on your bank statement. If no one in your household recognizes the charge and the store cannot match it to a transaction, immediately contact your bank to report possible unauthorized use of your card.

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