ShopMelzi

Clothing90% confidence

ShopMelzi is an online boutique that designs and sells trendy, feminine college- and school-branded apparel and accessories, primarily for U.S. universities. They focus on stylish, gameday-ready pieces like hats, jerseys, sweat sets, and totes featuring school-inspired designs.

United States
shopmelzi.store

About ShopMelzi

ShopMelzi is an e-commerce apparel brand that creates feminine, fashion-forward takes on classic college and university merchandise. Through its Shopify-based store, the company offers hats, jerseys, sweatshirts, sweat sets, tote bags, and stickers featuring school colors, mascots, and city references for a range of U.S. universities such as Arizona, Utah, Florida State, Virginia Tech, Syracuse, and others. The brand emphasizes community feedback and regularly polls followers on Instagram (@shopmelzi) to decide new designs and styles, positioning itself as a trendy alternative to standard collegiate gear. ([shopmelzi.store](https://shopmelzi.store/pages/about-us?utm_source=openai))

A ShopMelzi charge on your card statement typically corresponds to an online purchase made at shopmelzi.store, often for gameday apparel, pre-order items, or accessories like trucker hats and sweat sets. Many items are sold as pre-orders, and the site clearly states that shipping can take 2–4 weeks depending on the collection, which means the card may be charged days or weeks before the item actually arrives. Because they operate as a small brand with limited-run drops and pre-sales, charges may appear around the time a new collection launches or when a pre-order window closes. ([shopmelzi.store](https://shopmelzi.store/policies/shipping-policy?utm_source=openai))

If you’re unsure about a ShopMelzi charge, start by checking your email for order confirmations from shopmelzi.store or info@shopmelzi.com and reviewing your Instagram or browser history for recent visits to their site. Compare the charge amount to listed prices for items (including shipping and tax) on their website. For questions about shipping times, sizing, or billing, ShopMelzi directs customers to email info@shopmelzi.com or reach out via Instagram direct message; they note that all sales are final, they are not responsible for lost packages once tracking has been issued, but they do offer free exchanges. If you still don’t recognize the transaction after checking with family members who may share your card, contact your bank or card issuer to dispute the charge. ([shopmelzi.store](https://shopmelzi.store/pages/about-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ShopMelzi.

  1. sp shopmelzi

Frequently Asked Questions

Why do I see a charge from ShopMelzi on my card statement?

A ShopMelzi charge usually means you (or someone with access to your card) purchased college-themed apparel or accessories from their online store at shopmelzi.store. Common items include trucker hats, jerseys, sweat sets, and tote bags tied to specific universities or cities, and charges may occur at the time of order or pre-order rather than at shipment.

What are ShopMelzi’s shipping and pre-order timelines?

ShopMelzi states that standard shipping typically takes about 3–4 weeks, and many items—especially limited-edition or school-specific drops—are sold on a pre-order basis. Pre-orders often require 1–2 weeks before they ship, so it’s normal for there to be a delay between the charge appearing and the package arriving.

Does ShopMelzi offer refunds or returns if I change my mind?

According to their policies, ShopMelzi does not offer refunds and considers all sales final. They state they are not responsible for lost orders once a tracking number has been issued. However, they do offer free exchanges, so if you need a different size or similar swap, you can reach out for an exchange rather than a refund.

How can I contact ShopMelzi about a billing or shipping issue?

You can contact ShopMelzi by emailing info@shopmelzi.com, which they list for all questions about shipping and sizing. They also encourage customers to send a direct message to their Instagram account @shopmelzi if they need help speeding up an order or have other order-related questions.

Why was my ShopMelzi order charged immediately even though it hasn’t shipped yet?

ShopMelzi processes payment at checkout, including for pre-order items. Because many products are made or ordered in limited runs, your card is charged right away to reserve your item, and shipping may not occur for 1–4 weeks depending on production and their stated timelines.

What are typical purchase amounts for ShopMelzi orders?

Typical ShopMelzi charges correspond to individual apparel items or small bundles—for example, hats around $30–$35, jerseys around $60–$70, and sweat sets often over $100, plus shipping and tax. If the amount on your statement is similar to these price points, it likely reflects the total for one or more items in a single checkout. ([shopmelzi.store](https://shopmelzi.store/products/az-oversized-jersey-preorder?utm_source=openai))

Can I change my size or address after placing a ShopMelzi order?

Because ShopMelzi runs limited drops and pre-orders, changes may be time-sensitive. If you need to adjust your size or shipping address, contact them as soon as possible at info@shopmelzi.com or via Instagram DM @shopmelzi with your order details; they note that they offer free exchanges, but once an order has shipped, options may be limited.

What should I do if I don’t recognize a ShopMelzi charge?

First, check your email for any order confirmations from ShopMelzi and ask family members or roommates if they used your card for a purchase. Review your recent browsing and Instagram activity for visits to shopmelzi.store. If you still cannot link the charge to a legitimate order, contact ShopMelzi via email for clarification and, if necessary, reach out to your bank or card issuer to dispute the transaction.

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