Silver Luxury Cabs is a small independent taxi and private hire service based in Victoria, Australia, offering local and airport transfer cab services.
Truganina, Victoria, Australia
About Silver Luxury Cabs
Silver Luxury Cabs is a small, independent taxi and private hire operator based in Truganina, Victoria, serving Melbourne’s western suburbs and providing local and airport transfer services. Operating as a door‑to‑door cab service, they typically offer standard sedan and larger vehicles for airport runs, business travel, and everyday trips around Melbourne. The business is listed at 16 Astra Avenue, Truganina, VIC 3029, and can be contacted via its Australian mobile number (+61 421 886 673) for bookings and fare estimates.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/victoria/truganina/taxi-service/4585159-13taxi-booking-service?utm_source=openai))
A Silver Luxury Cabs charge may appear on your bank or card statement after you’ve taken a meter-based taxi trip, booked a fixed‑price airport transfer, or requested a private hire journey. Depending on the payment terminal or booking system used, the descriptor may include wording like “SILVER LUXURY CABS,” “SILVER CAB/TRUGANINA,” or a generic taxi/transport code. Charges can arise from one‑off trips, pre‑booked airport transfers, tolls and surcharges added to your fare, late‑night or holiday loading, or a pre‑authorisation hold placed by the in‑car EFTPOS terminal or the booking platform when you added your card, which may temporarily differ from the final amount.
If you’re unsure about a Silver Luxury Cabs charge, start by matching the date, approximate time, and amount to any trips you took in or around Melbourne, especially to or from the airport or western suburbs like Truganina. Check your SMS messages and emails for booking confirmations or EFTPOS receipts, and review any ride details in the taxi or booking app you may have used that day. If something still doesn’t look right, contact the driver or operator directly by calling +61 421 886 673 and provide the transaction date, amount, and the first few and last four digits of the card used (never share your full card number); they can usually look up the trip and issue an adjusted charge or refund if there was an error. If you suspect fraud and cannot confirm any matching trip, contact your bank or card issuer to dispute the transaction and request a card replacement.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Silver Luxury Cabs.
What types of trips can result in a Silver Luxury Cabs charge on my statement?
Silver Luxury Cabs primarily provides taxi and private hire services around Melbourne and from the western suburbs (including Truganina) to and from Melbourne Airport. A charge may appear after local trips, pre‑booked airport transfers, corporate or event transport, or longer inter‑suburban journeys where you paid by card in the vehicle or via a booking platform.([luxurysilvercabs.com.au](https://luxurysilvercabs.com.au/silver-service-taxi/?utm_source=openai))
Does Silver Luxury Cabs use metered fares or fixed prices, and what amounts are typical?
Like most Melbourne taxi operators, many trips are charged on a government‑regulated meter that combines a flagfall, a per‑kilometre rate, and time‑based charges, while some airport or long‑distance jobs may be offered at an agreed fixed fare. Short local trips might be in the AUD $20–$40 range, while longer airport or cross‑city journeys can be significantly higher depending on distance, traffic, tolls, and surcharges. For exact pricing, you need to confirm the fare with the driver or dispatcher when you book, as Silver Luxury Cabs does not publicly publish a detailed tariff.([luxurysilvercabs.com.au](https://luxurysilvercabs.com.au/silver-service-taxi/?utm_source=openai))
Why is the amount from Silver Luxury Cabs higher than I expected?
Your final fare can include extras beyond the base distance/time charge, such as tolls, airport fees, late‑night or weekend surcharges, card processing fees, or waiting time if the driver was held at pickup. If the trip was booked as a fixed‑price airport transfer, the total will appear as a single amount rather than a breakdown, which can make it look higher than a basic meter fare. Check your printed or SMS receipt for a breakdown, and if any component seems wrong, call the operator on +61 421 886 673 to query the specific charge.([luxurysilvercabs.com.au](https://luxurysilvercabs.com.au/silver-service-taxi/?utm_source=openai))
Why do I see a small temporary Silver Luxury Cabs charge (for example $1–$3 AUD)?
Some in‑car payment terminals and booking apps place a small pre‑authorisation hold on your card (often around AUD $1–$3 or a similar local‑currency amount) to verify that the card is valid. This is not a real charge and should drop off your statement or be replaced by the actual trip fare within a few business days, depending on your bank’s processing time. If a small hold does not reverse after about a week, contact your bank to confirm its status and, if needed, contact Silver Luxury Cabs with the date and reference so they can investigate.
How can I get a copy of my Silver Luxury Cabs receipt?
If you paid in the vehicle, the driver may have printed a receipt from the EFTPOS terminal or sent one via SMS or email at the time of payment. To request a duplicate, gather the exact date and time of the trip, pickup and drop‑off locations, and the last four digits of the card used, then call Silver Luxury Cabs at +61 421 886 673 and ask them to reissue the receipt or provide a written fare confirmation.([australia.chamberofcommerce.com](https://australia.chamberofcommerce.com/business-directory/victoria/truganina/taxi-service/4585159-13taxi-booking-service?utm_source=openai))
How do I dispute a fare or request a refund from Silver Luxury Cabs?
Start by contacting Silver Luxury Cabs directly, ideally within a few days of the trip, and provide full details of the journey and the transaction from your statement so they can locate it. If they agree that you were overcharged—for example, due to a meter error, duplicate charge, or incorrect surcharge—they can usually process a reversal or partial refund back to the original card. If you cannot reach an agreement or suspect the transaction was unauthorised, contact your bank or card issuer to lodge a dispute and follow their chargeback process.
Can I cancel a pre‑booked Silver Luxury Cabs trip without being charged?
Cancellation terms can vary depending on how you booked—directly by phone or through a third‑party booking platform—but most independent taxi operators allow you to cancel ahead of time at no cost if a driver has not yet been dispatched. If a car has already been sent to your pickup location and you cancel at the last minute or are a no‑show, you may be charged a call‑out or minimum fare. To avoid unexpected fees, cancel as early as possible by phoning the operator on +61 421 886 673 and asking whether any cancellation charge will apply for your booking.
What should I do if I don’t recognise a Silver Luxury Cabs charge at all?
First, confirm whether you or a family member used a taxi in or around Melbourne on or near the transaction date, and remember that time‑zone differences or currency conversion can slightly change how it appears on your statement. If no one recognises the trip, contact Silver Luxury Cabs and ask them to search their records using the date, time window, and amount; if they cannot match it to any ride linked to your details, report the payment as potentially fraudulent to your bank or card issuer. Your bank can then block your card, investigate the transaction, and, where appropriate, reverse the charge.