Skina Holdings Pty Ltd

Coffee90% confidence

Australian private company that operates café and coffeehouse venues on the New South Wales Central Coast, trading under the business names Skina's Coffee House (Erina) and Chapman Coffee House (Wyong).

Erina / Wyong, New South Wales 2250, Australia

About Skina Holdings Pty Ltd

Skina Holdings Pty Ltd is an Australian private company that operates local café and coffeehouse venues on the New South Wales Central Coast. They trade under the business names Skina's Coffee House in Erina and Chapman Coffee House in Wyong. These venues typically serve espresso-based coffee drinks, teas, cold beverages, breakfast and lunch items, snacks, and pastries to dine‑in and takeaway customers. The cafés mainly cater to local residents, commuters, and shoppers in the Erina and Wyong areas.

A charge from Skina Holdings Pty Ltd, Skina's Coffee House, or Chapman Coffee House may appear on your bank or card statement when you purchase coffee, food, or other items in-store. Depending on how their payment terminals are configured, the statement descriptor might show the company name ("Skina Holdings Pty Ltd"), one of the trading names, or an abbreviated version alongside the suburb (Erina or Wyong). You may also see multiple small charges if you made separate purchases on the same day, or an initial small pre-authorization if you tapped a card or mobile wallet and the terminal briefly verified your payment method before finalizing the transaction.

To verify a Skina Holdings charge, start by matching the transaction date, time, and amount with when you last visited a café in Erina or Wyong and check any paper receipts, emailed receipts, or mobile wallet history (Apple Pay, Google Pay, etc.). If you still have questions, visit or call the specific café location (Skina's Coffee House in Erina or Chapman Coffee House in Wyong); staff can usually confirm a transaction by date, time, and amount and may reprint a receipt. For billing disputes, incorrect amounts, or suspected card misuse, contact your bank or card issuer promptly to report the issue and, if needed, request a chargeback while you also seek clarification from the café.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Skina Holdings Pty Ltd.

  1. SKINA HOLDINGS P/L ERINA HEIGHT AU

Frequently Asked Questions

Why does my statement show a charge from Skina Holdings Pty Ltd when I only remember visiting a local café?

Skina Holdings Pty Ltd is the company behind Skina's Coffee House (Erina) and Chapman Coffee House (Wyong). Depending on the payment terminal setup, your bank statement may show the company name instead of the café name. Check whether you visited a café in Erina or Wyong around the date of the charge, as the transaction likely corresponds to a coffee or food purchase at one of these venues.

Do Skina's Coffee House or Chapman Coffee House have subscriptions or recurring coffee plans that could bill me monthly?

These cafés primarily process one‑time, in‑store purchases for coffee, food, and related items, so most customers will only see single charges for each visit. If they offer any loyalty program or prepaid card, it is typically loaded in person and not set to renew automatically. If you see repeating amounts on the same day each month, review your statements and contact the café or your bank to confirm whether the pattern matches regular visits or something else.

What are the typical amounts I might see from Skina Holdings on my statement?

Common transaction amounts from Skina's Coffee House or Chapman Coffee House usually align with café purchases—often small to moderate totals for coffee, drinks, and meals (for example, a few dollars for a single coffee up to several tens of dollars for multiple items). Multiple items in one order will appear as a single combined charge. If you see a very high amount that doesn’t match your usual spending at a café, verify it by checking receipts and contacting your bank if it appears incorrect.

Why do I see a small Skina Holdings charge that later disappeared or changed amount?

Some payment terminals place a temporary authorization hold to verify your card, especially for contactless or pay‑at‑counter transactions. This can appear as a small or rounded amount on your online banking before being adjusted to the final bill total or dropping off entirely. These holds usually clear within a few business days; only the finalized transaction should remain on your statement.

How can I get a receipt or proof of purchase for a Skina's Coffee House or Chapman Coffee House transaction?

If you were given a paper receipt, that is the primary proof of purchase, but you can also check your digital wallet history if you paid with Apple Pay or Google Pay. If you no longer have the receipt, contact or visit the café location listed near the date of your transaction and provide the exact date, approximate time, and amount. Staff may be able to locate the transaction in their point‑of‑sale system and reprint or confirm a receipt for you.

How do I dispute a Skina Holdings charge that I don’t recognize or believe is incorrect?

First, confirm that no one else on your account (such as a family member with an additional card) made a purchase at the Erina or Wyong cafés. If it still looks unfamiliar or the amount appears wrong, contact the café directly with the transaction date and amount so they can check their records. If you suspect fraud or cannot resolve it with the merchant, immediately contact your bank or card issuer to report the unauthorized charge and follow their dispute or chargeback process.

Can I get a refund if I was charged the wrong amount at Skina's Coffee House or Chapman Coffee House?

Refunds for incorrect charges are typically handled directly by the café that processed the payment. Visit or call the relevant location as soon as possible and bring your statement entry or any receipt showing the discrepancy; staff can usually confirm the original transaction and, if appropriate, process a partial or full refund back to the same card. Refunds may take a few business days to appear on your statement, depending on your bank.

How can I contact Skina Holdings’ cafés about a charge on my card?

Because the company trades through physical cafés, the most direct method is to contact the specific café you visited—Skina's Coffee House in Erina or Chapman Coffee House in Wyong—by phone or in person during their normal opening hours. Search online for the café name and suburb to find current contact details and hours. Have your transaction information ready (date, time, amount, and last 4 digits of your card) so staff can quickly locate and review the charge.

This merchant is in the Coffee category

Browse all

Related Merchants

Nespresso
Soul Origin
Starbucks
The Coffee Club
Allpress Espresso

Compare Skina Holdings Pty Ltd

vsNespressovsSoul OriginvsStarbucks

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you