Question 1

Why does my statement show “SQ *SOCIET VALPARAISO IN” instead of “Society”?

Accepted Answer

Society uses Square as its payment processor, so the descriptor begins with “SQ *” followed by a shortened version of the store name, such as “SOCIET,” plus the city and state. This is normal for Square‑processed in‑person transactions at small retailers in downtown Valparaiso.

Question 2

What types of purchases at Society typically show up on my card?

Accepted Answer

Most charges from Society are for boutique items such as women’s clothing, accessories, jewelry, and gifts purchased in person at 105 E Lincolnway. During downtown events like Pink Friday or special promotions, you might also see charges for event‑day discounts or curated gift items marketed as “Society Collection.”([valparaisoevents.com](https://www.valparaisoevents.com/event/pinkfriday?utm_source=openai))

Question 3

Does Society offer gift cards, and how would those appear on my statement?

Accepted Answer

Yes. Third‑party gift platforms list Society as a location where gift credit can be used, which indicates they support gift purchases.([giftly.com](https://www.giftly.com/gift-card/society-valparaiso?utm_source=openai)) If you buy a Society gift card in the shop, it will usually appear as a regular purchase with the descriptor “SQ *SOCIET” or similar and the total amount of the gift value loaded.

Question 4

How can I verify a Society charge if I don’t remember shopping there?

Accepted Answer

First, check the transaction date and amount against your texts, photos, or calendar entries for any visit to downtown Valparaiso. Then review your paper or email receipts from local boutiques. If you’re still unsure, contact Society via phone or Facebook and ask them to search their Square records by date, amount, and the last four digits of your card; they can confirm what was purchased and by whom.

Question 5

Can I get a refund or exchange for a purchase made at Society?

Accepted Answer

Refunds and exchanges are handled directly by Society and depend on their in‑store policy, which is typically set by the owner for boutique apparel and gifts. Bring your item and receipt back to the shop, or contact them through their listed phone or Facebook page, and ask about their time limits and conditions for returns or exchanges (for example, unworn clothing with tags attached).

Question 6

Could I see multiple small Society charges on the same day?

Accepted Answer

Yes. If you made separate purchases—such as splitting up items, buying a gift card and then an item, or returning later the same day—you may see multiple Square charges all labeled “SQ *SOCIET” with slightly different amounts. Reviewing receipts or asking Society to pull the day’s transaction history can clarify each charge.

Question 7

Does Society place temporary authorization holds on my card?

Accepted Answer

Square card-present transactions at small boutiques like Society usually settle quickly for the final amount without large separate holds, but you might briefly see a pending transaction while your bank finalizes it. This should update to a single posted charge within a few business days; if a pending charge lingers or duplicates appear, contact your card issuer and then follow up with Society if needed.

Question 8

How can I contact Society if I have a billing question?

Accepted Answer

Because Society is a small local boutique, the most reliable contact methods are visiting the store at 105 E Lincolnway in downtown Valparaiso or using the phone and Facebook contact details shown in downtown retail directories.([valparaisoevents.com](https://www.valparaisoevents.com/specialty-shops-1?utm_source=openai)) Provide the date, amount, and last four digits of your card so they can quickly locate and explain the transaction.

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About Society

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