Southern Highland Motor Group

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Southern Highland Motor Group is an automotive dealership group in the Southern Highlands that sells new and used vehicles and provides servicing, parts, and finance for brands including Toyota, Hyundai, MG, Subaru, Mazda, BYD, and Honda.

Moss Vale, New South Wales, Australia
southernhighlandmotorgroup.com.au

About Southern Highland Motor Group

Southern Highland Motor Group is an automotive dealership group based in Moss Vale, New South Wales, serving the broader Southern Highlands region. They sell new and used vehicles across a range of popular brands, including Toyota, Hyundai, MG, Subaru, Mazda, BYD, and Honda. In addition to vehicle sales, they offer manufacturer-approved servicing and repairs, genuine parts and accessories, and in‑house finance and insurance options, all coordinated through their locations in the Southern Highlands. More information about their dealerships, stock, and service options is available at southernhighlandmotorgroup.com.au.

A charge from Southern Highland Motor Group may appear on your bank or card statement if you purchased a new or used vehicle, paid a deposit, booked a service, bought parts or accessories, or arranged finance- or warranty-related products through one of their dealerships. You might also see charges for scheduled servicing packages, registration or delivery fees, extended warranties, or diagnostic work. In some cases, there may be a preauthorisation or “pending” amount when you book a service online or over the phone, leave a deposit for a vehicle, or provide your card as a guarantee for workshop work, which is later adjusted to the final invoice amount.

If you’re unsure about a Southern Highland Motor Group charge, start by checking recent vehicle purchases, service bookings, parts orders, or finance/warranty agreements linked to any car you own or manage. Look for tax invoices or booking confirmations in your email, SMS messages, glove box, or online customer portal if you’ve created one via their website. To resolve questions, contact the specific dealership you visited or use the contact form or phone numbers listed at southernhighlandmotorgroup.com.au with the charge date, exact amount, and the last four digits of your card; their team can look up the transaction and send a copy of your invoice, clarify any workshop items, adjust incorrect billing, or help with refunds where eligible.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Southern Highland Motor Group.

  1. SHMG Service T H M Moss Vale AU

Frequently Asked Questions

Why did Southern Highland Motor Group charge me this amount?

Most Southern Highland Motor Group charges relate to one of four areas: a vehicle purchase or deposit, a service or repair visit, parts or accessories, or finance/warranty add‑ons arranged at the dealership. Compare the date and amount of the charge with any recent visits to their Toyota, Hyundai, MG, Subaru, Mazda, BYD, or Honda dealerships in Moss Vale or surrounding areas. If you share a vehicle with a partner or family member, check whether they recently booked a service, bought accessories (e.g., floor mats, roof racks), or paid a registration/inspection fee through the dealership.

What are typical amounts I might see from Southern Highland Motor Group on my statement?

Smaller charges (often between AU$50–AU$500) are usually for routine servicing, pink slip/inspection fees, minor repairs, or parts and accessories. Medium-sized charges (around AU$500–AU$3,000) can be associated with more extensive repairs, major services, or larger accessory packages. Very large amounts (several thousand dollars or more) generally relate to vehicle deposits, full purchase payments, or finance-related settlements processed via their dealership accounts.

Why do I see a pending or temporary charge from Southern Highland Motor Group?

A pending or temporary charge can appear if the dealership placed a preauthorisation on your card when you booked a service, left a deposit, or provided a card as security for workshop diagnostics or a hire/loan vehicle. This is a standard practice to confirm your payment method and may not match the final invoice total. Once the actual transaction is processed or the booking is cancelled, the authorisation hold should drop off your account automatically within a few business days, depending on your bank.

How do I get a copy of my invoice or receipt for this Southern Highland Motor Group charge?

You can usually obtain a copy of your invoice by contacting the specific Southern Highland Motor Group dealership you visited (Toyota, Hyundai, MG, Subaru, Mazda, BYD, or Honda) and providing the date, amount of the charge, and your vehicle registration. Their contact phone numbers and enquiry forms are listed at southernhighlandmotorgroup.com.au. They can email you a tax invoice, confirm what work or products were supplied, and match the charge to a particular booking or sales contract.

How can I dispute a charge or request a refund from Southern Highland Motor Group?

If you believe you were overcharged or billed in error, contact the dealership’s service or accounts department directly using the details on southernhighlandmotorgroup.com.au and have your invoice, charge amount, and payment method handy. In many cases, billing issues can be resolved by issuing an adjusted invoice or partial refund to the same card or account you used to pay. If you financed add‑on products (such as extended warranties or protection packages) and want to cancel them, ask for the terms that applied at purchase; refunds or credits on these items typically follow the contract conditions and may be prorated.

Does Southern Highland Motor Group offer service plans or recurring charges for servicing?

Southern Highland Motor Group may sell prepaid service plans, capped‑price servicing tied to particular manufacturers, or extended service packages, but these are generally billed at the time of purchase rather than as open‑ended subscriptions. You might, however, see periodic charges if you’ve agreed to staged payments or finance that includes servicing, warranties, or protection products. Review your purchase contract or finance documentation to see if any scheduled payments are expected, and contact the dealership’s finance or accounts team if a recurring amount doesn’t match what you agreed to.

How do I cancel or change a booking that might be linked to this charge?

To cancel or alter a service booking, contact the relevant dealership’s service department using the phone number or enquiry form listed on southernhighlandmotorgroup.com.au, referencing your booking date and vehicle registration. If you paid a deposit for a vehicle or special-order part, ask about their cancellation and deposit refund policy, as some deposits are refundable and others may be applied as a fee depending on how far the order has progressed. Any approved refund will generally be returned to the original card or bank account used for the payment.

What should I do if I don’t recognise any connection with Southern Highland Motor Group?

First, check with anyone else who has access to your vehicle or card (such as a partner, family member, or business driver) to ensure they didn’t authorise work or a purchase at one of the group’s dealerships. If no one recognises the transaction, contact Southern Highland Motor Group with the transaction details so they can check whether the card number was used at their premises and provide any available invoice information. If they cannot locate a matching transaction or you still suspect fraud, report the charge to your bank or card issuer immediately so they can investigate, block your card if necessary, and start a dispute or chargeback process.

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