Southpoint Pharmacy

Pharmacy88% confidence

Southpoint Pharmacy is a local community chemist located within or adjacent to Southpoint Shopping Centre in Hillsdale, New South Wales, providing prescription medications and over‑the‑counter health products.

Hillsdale, New South Wales, Australia

About Southpoint Pharmacy

Southpoint Pharmacy is a local community chemist located in or near Southpoint Shopping Centre in Hillsdale, New South Wales, Australia. As a full‑service community pharmacy, they typically dispense prescription medications under the Pharmaceutical Benefits Scheme (PBS) and private scripts, and stock a wide range of over‑the‑counter medicines, vitamins, first aid supplies, personal care items, and basic health products. Many suburban pharmacies also provide professional services such as blood pressure checks, vaccination services, medication packing (e.g., weekly dose packs), and advice from qualified pharmacists on minor illnesses and medication management.

A charge from Southpoint Pharmacy may appear on your bank or card statement when you pay for prescription medications, over‑the‑counter products, or in‑store pharmacy services. You might see charges for PBS co‑payments, private prescriptions, pharmacy‑provided vaccinations, health products, or medication packing fees. Some banks group multiple items from one visit into a single transaction, so a single charge could reflect several products purchased together. In some cases, you may first see a pending or pre‑authorisation charge if your payment was processed using contactless or mobile payments; this usually settles to the final amount within a few business days.

If you’re unsure about a Southpoint Pharmacy charge, start by checking any pharmacy receipts or emailed/SMS tax invoices from around the transaction date. The trading name on your statement should closely match “Southpoint Pharmacy” or a similar variation; if it differs slightly, compare the date and amount to your recent visits to Southpoint Shopping Centre in Hillsdale. To resolve questions, contact the pharmacy directly using the phone number listed on your receipt or by searching for “Southpoint Pharmacy Hillsdale NSW” to find their current contact details and opening hours. Staff can usually look up transactions by date, time, and last four digits of your card and can reprint receipts, explain PBS vs private amounts, and advise on returns or corrections if an error was made.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Southpoint Pharmacy.

  1. SOUTHPOINT PHARMACY HILLSDALE AUS
  2. SOUTHPOINT PHARMACY\SHOP 7 238 TO 262 BU

Frequently Asked Questions

Why did I get a charge from Southpoint Pharmacy on my bank statement?

This charge typically appears when you have purchased prescription medications, over‑the‑counter products, or other health items in person at Southpoint Pharmacy in Hillsdale. The total on your statement may represent multiple items from a single visit, including PBS co‑payments, private prescriptions, and retail products. Review any pharmacy receipts from that date to match the amount and confirm which items were included.

What are common amounts I might see charged by Southpoint Pharmacy?

Common charge amounts can include PBS co‑payments (often in the tens of dollars), higher private prescription fees, and smaller amounts for over‑the‑counter medicines or personal care items. A single transaction might range from a few dollars for one product to a larger total if you filled several prescriptions at once. Because pricing depends on each medicine and whether it is subsidised, exact amounts can vary widely between visits.

Can Southpoint Pharmacy place a temporary or pending charge on my card?

Yes, depending on how your bank processes card payments, you may first see a temporary or ‘pending’ charge from Southpoint Pharmacy when you tap or insert your card. This is a standard authorisation step and should update to the final purchase amount once the transaction is fully processed. If a pending charge does not clear or adjust within a few business days, contact your bank and the pharmacy with the date and amount for clarification.

How can I get a copy of my receipt for a Southpoint Pharmacy transaction?

If you didn’t receive or have misplaced your receipt, you can ask Southpoint Pharmacy to reprint or provide a record of your transaction. Visit the store or call them using the contact number on a previous receipt or by searching for “Southpoint Pharmacy Hillsdale NSW” and provide the approximate date, time, and amount, plus the last four digits of the card used. They may also be able to provide a tax invoice suitable for health fund or tax purposes, where applicable.

How do I resolve a charge from Southpoint Pharmacy that I don’t recognise or believe is incorrect?

First, compare the transaction date and amount with any recent visits you or a family member made to Southpoint Shopping Centre or the pharmacy. If you still don’t recognise it, contact Southpoint Pharmacy directly, explain the situation, and ask them to check their point‑of‑sale records using the transaction details from your statement. If an error is confirmed, the pharmacy can usually process a refund or adjustment in store; if you suspect card misuse, also notify your bank immediately to dispute the charge and secure your card.

What is Southpoint Pharmacy’s policy on refunds or returns for medications and other items?

Australian pharmacies generally have strict limitations on returning prescription medications once they have left the premises, due to safety and regulatory requirements. Non‑prescription items, such as unopened over‑the‑counter products or retail goods, may be returnable within a reasonable timeframe if you have proof of purchase and the items are in saleable condition, but this is at the pharmacy’s discretion. For specific guidance on a refund or exchange, contact Southpoint Pharmacy directly or visit the store with your receipt and the item in question.

Could this Southpoint Pharmacy charge be linked to a repeat prescription or ongoing medication service?

Yes, if you regularly fill prescriptions at Southpoint Pharmacy, a charge may relate to a repeat script you or a family member collected, or services like weekly medication packs (Webster packs or dose administration aids). Some customers authorise the pharmacy to prepare medication packs on an ongoing basis, which can result in regular charges when packs are collected. If you’re unsure, ask the pharmacy to check whether the transaction relates to a repeat prescription, medication pack, or other recurring service under your name.

How can I contact Southpoint Pharmacy about a charge if I don’t have their receipt or phone number?

If you no longer have a receipt, search online for “Southpoint Pharmacy Hillsdale NSW Southpoint Shopping Centre” to find the current phone number, address, and opening hours. You can then call or visit in person with your bank statement showing the date, exact amount, and the last four digits of your card. Providing these details will help staff quickly locate the transaction in their system and answer any billing questions you have.

This merchant is in the Pharmacy category

Browse all

Related Merchants

Chemist Warehouse
Shoppers Drug Mart
Priceline Pharmacy
Walgreens
Grande Pharmacie Wagram

Compare Southpoint Pharmacy

vsChemist WarehousevsShoppers Drug MartvsPriceline Pharmacy

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you