SSA Group

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SSA Group (Service Systems Associates) is a Denver-based company that provides food service, catering, retail, and guest services for zoos, aquariums, museums, and other cultural attractions across North America. A charge labeled "SSA - Sedgwick County" is typically related to purchases or events at the Sedgwick County Zoo in Wichita, Kansas.

Denver, Colorado, United States
thessagroup.com

About SSA Group

SSA Group, formally known as Service Systems Associates, is a hospitality and retail services provider that partners with zoos, aquariums, museums, and cultural attractions throughout the United States. From cafes, concessions, and catering to gift shops and admissions support, SSA Group manages on-site guest services so that cultural institutions can focus on their core missions. At Sedgwick County Zoo in Wichita, Kansas, SSA Group operates food service, catering, and related guest-experience operations, including the zoo’s Beastro dining area and special-event catering. ([dandb.com](https://www.dandb.com/businessdirectory/servicesystemsassociatesinc.-denver-co-11316885.html?utm_source=openai))

When you see a card charge reading something like "SSA - SEDGWICK COUNTY" or similar, it almost always represents a purchase made at or through a Sedgwick County Zoo venue that SSA Group operates. This could be general food and beverage purchases, gift shop items, admission-related transactions handled by SSA, or charges for a catered event or private function at the zoo. Because SSA runs multiple revenue points (snack stands, restaurants, catering, retail), dollar amounts can range from small snack or souvenir purchases to larger event or group charges. ([petruzzo.com](https://www.petruzzo.com/vendor/the-ssa-group/?utm_source=openai))

If you have questions about a charge, first review any receipts or email confirmations from a recent visit or event at Sedgwick County Zoo or another Sedgwick-County–related attraction you attended. Compare the transaction date and amount on your statement with the day you visited or hosted an event. If it still looks unfamiliar, contact the zoo or SSA Group directly using the contact details on the zoo’s website or SSA Group’s corporate site, and provide the transaction date, amount, and the last four digits of the card used. They can usually look up the transaction by date and point of sale. If you suspect fraud and cannot match the charge to any visit or purchase, you should also reach out to your card issuer to dispute or block the transaction while the investigation is underway.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SSA Group.

  1. ssa - sedgwick county 303-3223031 ks

Frequently Asked Questions

Why does my statement show a charge from "SSA - Sedgwick County" instead of Sedgwick County Zoo?

SSA Group is the third‑party company that runs food, retail, and some guest services at Sedgwick County Zoo. Transactions processed through their systems may appear on your card as "SSA - SEDGWICK COUNTY" or similar, even though you made the purchase at the zoo.

What types of purchases typically result in an SSA Group Sedgwick County charge?

Common charges include food and drinks at the zoo’s cafes or Beastro, snacks and beverages from kiosks, souvenir and gift shop purchases, and catering or bar service for private events hosted at Sedgwick County Zoo.

Can SSA Group Sedgwick County charges be recurring or subscription-based?

Most SSA Group Sedgwick County charges are one‑time transactions tied to a specific visit, event, or group booking at the zoo. Recurring or subscription-style charges are uncommon; if you see multiple similar charges, it may be due to multiple visits, split bills, or separate event payments.

How can I get a copy of the receipt for my SSA Group charge at Sedgwick County Zoo?

Check your email for any digital receipts provided at the time of purchase. If you did not receive one, contact Sedgwick County Zoo’s guest services or SSA Group via the zoo’s website, and provide the transaction date, amount, and last four digits of your card so they can search their point‑of‑sale records and reissue a receipt if available.

Why do I see two SSA Sedgwick County charges for the same day?

Multiple same‑day charges can occur if you made separate purchases at different stands or registers (for example, lunch at the Beastro and later a snack or souvenir), if a tip was added as a second line item, or if part of a large event bill was processed in multiple transactions. Review your visit and any receipts to see if they match the pattern of charges.

Could an SSA Sedgwick County charge be an authorization hold?

In most cases, zoo food, retail, and catering transactions are captured as final sales rather than long‑term holds, but some terminals may temporarily authorize a set amount (for example, when opening a catered bar tab) before the final amount settles. Any hold that exceeds the final purchase amount should automatically adjust within a few business days.

How do I dispute or question an SSA Group Sedgwick County charge?

First, compare the date and amount to your zoo visit or event records. If you still believe the charge is wrong or unfamiliar, contact Sedgwick County Zoo or SSA Group using the contact information on the zoo’s website and request a transaction lookup. If the issue is not resolved or you suspect fraud, contact your card issuer to dispute the charge and request a card replacement if needed.

Can I get a refund for an incorrect or duplicate SSA Sedgwick County transaction?

If a transaction is found to be incorrect, duplicated, or charged at the wrong amount, SSA Group or the zoo’s guest services team can typically issue a refund or adjustment back to your card. Reach out to them with detailed information about the charge—date, time if known, amount, and card details—and allow a few business days for the refund to appear on your statement once processed.

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