Stay On The Ball Coaching is a UK-based sports education provider that delivers football and multi-sport coaching in schools and community settings for children and young people.
Stay On The Ball Coaching is a private UK company that provides structured football and multi-sport coaching programmes, primarily for children in schools and community environments. Their work focuses on skills development, physical literacy, and confidence-building through age-appropriate training sessions, with a strong emphasis on safeguarding and child-centred practice, as reflected in their published safeguarding policy.([stayontheballcoaching.co.uk](https://stayontheballcoaching.co.uk/wp-content/uploads/2024/11/SOTBC_SAFEGUARDING_POLICY_2024_2025.pdf))
A card charge labelled “stay on the ball” is likely related to payments for one of their services, such as after-school clubs, in-school coaching blocks, holiday camps, or other contracted sports sessions delivered via a school or local community programme. These charges may appear as one-off payments for a specific term or camp, or as repeated payments if a parent or school has booked multiple blocks of sessions in advance.
To verify a charge, cardholders should first check recent emails and school communications for booking confirmations or invoices from Stay On The Ball Coaching, as well as any online booking platform receipts referenced by their school. If questions remain, parents or organisers can contact the company directly using the contact details on their official website, quoting the date and amount of the transaction so it can be matched against attendance registers or invoices. If the charge still cannot be reconciled, the cardholder should then contact their bank to discuss dispute options while continuing to liaise with the provider for clarification.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Stay On The Ball Coaching.
Why was I charged by Stay On The Ball Coaching when my child goes to an after-school club?
Stay On The Ball Coaching often delivers after-school and in-school sports clubs on behalf of schools, and parents are typically billed per term or per block of sessions. If you see a charge around the start of a new term or programme, it is likely the fee for a booked club or coaching block that you registered for through the school or directly with the provider.
Can Stay On The Ball Coaching charges be recurring or part of a subscription?
Most payments to Stay On The Ball Coaching are for fixed blocks of sessions (for example, a half-term or full term of an after-school club) rather than an open-ended subscription. However, if you opted into automatic re-enrolment or pre-booked multiple terms, you may see repeat charges at the beginning of each block. Check your booking confirmation or school letter to see how many terms or blocks were authorised.
How do I cancel or stop future charges from Stay On The Ball Coaching?
To cancel future coaching blocks or club places, you should contact Stay On The Ball Coaching or your child’s school (if they handle bookings) before the next block begins. Follow the cancellation instructions on your booking form or confirmation email, as some programmes require notice before the start date to avoid being charged for the new block.
How can I request a refund for a Stay On The Ball Coaching session my child missed?
Refund policies can vary by programme and by agreement with the school. Generally, missed individual sessions within a paid block are not refunded unless there are exceptional circumstances or the session was cancelled by the provider. If a whole session or block was cancelled by Stay On The Ball Coaching, contact them or the school with your booking details to discuss credit or refund options.
What are typical amounts for charges from Stay On The Ball Coaching?
Typical charges reflect the cost of a block of coaching sessions, such as a several-week after-school club or a multi-day holiday camp, and will vary by school, length of programme, and sport. If you are unsure whether an amount is correct, compare it to the fee information on your booking form, school newsletter, or online registration page for the relevant term or camp.
Why do I see a pending or slightly different amount from Stay On The Ball Coaching on my statement?
Some banks initially display a pending card authorisation which can differ slightly from the final settled amount due to currency handling or card processing. This should update to the confirmed fee once it settles. If the final amount does not match the advertised price for your child’s club or camp, contact Stay On The Ball Coaching with a screenshot of the transaction so they can review it with their payment processor.
How can I verify that a Stay On The Ball Coaching charge is legitimate?
First, check whether your child is enrolled in any sports clubs, in-school coaching, or holiday camps that might be run by Stay On The Ball Coaching. Look for booking confirmations, emails, or paper forms showing the same or similar amount and date. You can then contact Stay On The Ball Coaching using the details on their website, providing the last four digits of your card, the transaction date, and the amount so they can confirm the booking against their records.
How do I contact Stay On The Ball Coaching if I have a billing question?
Visit stayontheballcoaching.co.uk to find current contact details such as email and phone numbers for the office team. When you reach out, include your name, your child’s name, the school or venue, and the date and amount of the card charge so they can efficiently locate the corresponding booking or invoice in their system.