Stonewall Hotel

Bar93% confidence

Stonewall Hotel is a well-known LGBTQ+ bar and nightclub located on Oxford Street in Sydney, offering multiple levels of bars, drag shows, and late-night entertainment.

Sydney, New South Wales, Australia
stonewallhotel.com

About Stonewall Hotel

Stonewall Hotel is an iconic LGBTQ+ bar and nightclub located on Oxford Street in Darlinghurst, Sydney. Spread over multiple levels, it features several bars, dance floors, and dedicated show spaces with regular drag performances, DJs, and themed nights. The venue is known for its inclusive atmosphere, late‑night trading hours, and long-standing role in Sydney’s queer nightlife and community events. Patrons typically visit for drinks, socialising, dancing, and live entertainment.

A charge from Stonewall Hotel usually appears on your bank or card statement after you’ve opened a bar tab, purchased drinks, paid entry or cover for a special event, or bought tickets/merchandise on-site or via their online ticketing links. You might also see a charge if you pre-paid for an event, function, or group booking. In some cases, a temporary pre-authorisation (hold) may be placed on your card when you start a bar tab to verify funds; this can look like an extra pending charge until it’s adjusted to the final amount. If you visited Oxford Street at night, particularly on weekends, or attended a drag show or club event, the Stonewall Hotel charge is likely related to that visit.

To verify this charge, first check the date and amount against when you were at Stonewall Hotel or attending an event promoted by them. Review receipts you may have received at the bar or via email from any ticketing platform linked from stonewallhotel.com, and compare the final bar tab with the transaction on your statement. If something doesn’t match, contact Stonewall Hotel directly using the contact details on their official website or by calling during opening hours; provide the transaction date, last four digits of your card, and the exact amount so they can look it up. For suspected card fraud, contact your bank or card issuer immediately to dispute the transaction and request a card replacement if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Stonewall Hotel.

  1. STONEWALL HOTEL PL\173 177 OXFORD STREET

Frequently Asked Questions

Why do I see a Stonewall Hotel charge on my bank statement when I only opened a bar tab?

When you open a bar tab at Stonewall Hotel, they may place a temporary pre-authorisation on your card to confirm it’s valid and has sufficient funds. This can show as a separate pending amount, often rounded (for example, AUD $50–$150), before being adjusted to your final spend. Once your tab is closed, the temporary hold is released and replaced by the actual total. If you see both amounts after a few business days, contact your bank and Stonewall Hotel to check the status of the hold.

What are typical amounts I might be charged by Stonewall Hotel?

Common Stonewall Hotel charges range from small one-off drink purchases (around AUD $15–$40) to larger bar tabs or group spends that can exceed AUD $100, especially on busy weekend nights. If there is a special event or ticketed show, you might see an entry or ticket transaction in the AUD $10–$40 range per person. Multiple same-night transactions can appear if you paid separately at different bars inside the venue instead of running a single tab.

Why is there a Stonewall Hotel charge even though I don’t remember paying an entry fee?

On some nights or for special events, Stonewall Hotel may charge a cover or ticketed entry, which can be processed at the door or via a connected ticketing platform. If you tapped your card at the door or pre-purchased entry online, this can appear as a Stonewall Hotel or related merchant descriptor on your statement. Check any email confirmations for event tickets and compare the date and amount with your statement to confirm.

Can Stonewall Hotel have recurring or repeated charges on my card?

Stonewall Hotel does not typically run subscription-style or recurring billing like a streaming service; most charges are one-off payments for drinks, entry, or events. However, you may see multiple charges on the same night if you closed one bar tab and opened another, or if separate transactions were processed for different parts of your visit. If you notice repeated charges on different days that you did not authorise, contact both Stonewall Hotel and your bank to investigate potential card misuse.

How can I get a copy of my receipt or bar tab from Stonewall Hotel?

To obtain a copy of a receipt, contact Stonewall Hotel using the contact information on stonewallhotel.com and provide the visit date, approximate time, amount, and last four digits of your card. Staff can usually look up your transaction in their point-of-sale system and email or print a copy for you. It’s best to request this as soon as possible after the visit, as detailed records are easier to locate within a short timeframe.

How do I dispute a Stonewall Hotel charge or request a refund?

If you believe you were overcharged or charged in error, first reach out directly to Stonewall Hotel with your transaction details (date, time, amount, and card type). They can review the bill, check for duplicate payments, and correct genuine mistakes, which may include issuing a partial or full refund at their discretion. For unauthorised or fraudulent transactions, contact your bank or card issuer immediately to lodge a dispute; your bank may also ask whether you have spoken to the venue first.

Can I run a tab at Stonewall Hotel without leaving my card, and how does that affect charges?

Policies can vary by night and crowd levels, but in many cases Stonewall Hotel will either hold your physical card behind the bar or place a pre-authorisation on a tapped card to open a tab. When you close the tab, the final amount replaces the initial hold, and only the final transaction should remain after the hold is released. If you left before officially closing the tab, the venue may close it out automatically at the end of the night, which can result in a charge matching your accumulated spend.

How can I contact Stonewall Hotel about a charge I don’t recognise?

Visit stonewallhotel.com and use the listed phone number or contact form to reach the venue, ideally during their operating hours. Have your bank statement handy with the exact charge date, time (if shown), amount, and the name as it appears on your statement (e.g., “STONEWALL HOTEL DARLINGHURST”). Providing these details helps staff locate your transaction more quickly. If you cannot reach them or the charge still seems suspicious, follow up with your bank for further investigation.

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