Subiaco Hotel is a historic pub and hospitality venue in Subiaco, Western Australia, offering bars, casual dining, and function spaces in a heritage-listed hotel building dating back to 1897.
Subiaco Hotel is a historic pub and hospitality venue located in Subiaco, Western Australia. Established in 1897 and housed in a heritage-listed building, it operates as a contemporary bar and casual dining venue while retaining its classic character. The hotel features multiple bars, an all-day dining menu, beer garden-style spaces, and a range of private and semi-private function areas for events such as birthdays, corporate gatherings, and celebrations. Bookings and function enquiries are typically handled through their website at subiacohotel.com.au.
A charge from “Subiaco Hotel” on your bank or card statement usually relates to food and drink purchases at the bar or restaurant, a group/function booking, or a prepaid event package. You may also see a charge if you left a bar tab open, paid a deposit for a private function or set menu, or settled a shared bill where your card was used as the main payment method. In some cases, you might see a small pending amount or pre-authorisation if a bar tab or minimum spend was opened against your card; this can later be adjusted to the final spend or released if unused.
If you’re unsure about a Subiaco Hotel charge, start by checking any recent visits to the venue, dining receipts, or function booking confirmations around the transaction date. Compare the amount with typical spend for meals and drinks, and consider whether you were part of a group where your card may have been used for the full bill or a tab. To resolve questions, contact the venue using the details on subiacohotel.com.au (phone and contact form) and provide the transaction date, exact amount, and the name on the card so they can look up the till record. Common issues—such as duplicated transactions, split-bill confusion, or unclosed tabs—are usually resolved by matching your bank charge to their point-of-sale records and, if needed, issuing an adjustment or refund.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Subiaco Hotel.
Why do I see a charge from Subiaco Hotel on my bank statement?
Most charges from Subiaco Hotel relate to food and beverage purchases at their bar or restaurant in Subiaco, WA, or payments for a function or event booking. The name on your statement may appear as “SUBIACO HOTEL SUBIACO AUS” or a similar variation. Think back to recent social outings, lunches, dinners, or events you attended at the venue around that date. If you were part of a group, your card may have been used to open or settle a tab for multiple people.
What are common amounts people are charged by Subiaco Hotel?
Common transaction amounts range from smaller bar spends (e.g., AUD $20–$60 for a few drinks) to typical meal bills (AUD $60–$200+ depending on group size and food orders). Larger amounts—often AUD $200 and above—usually relate to group dining, bar tabs, or pre-paid function packages. If you see a round figure (e.g., exactly $500.00 or $1,000.00), it may be a function deposit or agreed minimum spend rather than a casual walk-in bill.
Why is there a pending or small pre-authorisation from Subiaco Hotel on my card?
Subiaco Hotel may place a temporary pre-authorisation on your card when opening a bar tab or securing a minimum spend for a group or function. This can appear as a small test amount (e.g., $1–$5) or as a hold for an estimated spend, and will often show as “pending.” Once the final amount is charged when you settle the tab, the unused portion of the hold should automatically drop off your account within a few business days, depending on your bank.
How can I get a copy of my receipt or check what was included in the charge?
To obtain a receipt, contact Subiaco Hotel using the phone number or enquiry form on subiacohotel.com.au and provide the transaction date, approximate time, exact amount, and the last four digits of your card. Staff can search their point-of-sale system for matching transactions and, where found, email or print a detailed receipt showing each item. If it was a function or set-menu event, refer to your original booking confirmation or invoice as that often outlines inclusions and agreed pricing.
How do I dispute a Subiaco Hotel charge or request a refund?
If you believe you’ve been overcharged, charged twice, or billed in error, contact Subiaco Hotel directly before going through your bank. Provide your name, transaction details, and any available receipts so they can compare their records with your statement. If a mistake is confirmed—such as a duplicate charge, incorrect amount, or an unclosed tab—they can usually process a reversal or refund back to the original payment method. If you cannot resolve it with the venue, you can then contact your bank or card issuer to lodge a formal dispute.
I booked a function at Subiaco Hotel—why was I charged before the event date?
For many private functions, Subiaco Hotel may require a deposit or prepayment of a minimum spend to secure your booking and space. This deposit is commonly charged at the time of booking or by an agreed due date, and will appear on your statement before the actual event. After the event, your final bill may either be offset against that deposit or topped up if you exceed the agreed spend. Check your function agreement or emails from the venue for the specific payment schedule and terms.
Can I change, cancel, or reduce a function booking without losing my payment?
Changes and cancellations for functions at Subiaco Hotel are subject to the terms outlined in your function agreement or confirmation email. Typically, deposits may be non-refundable if you cancel too close to the event date, but rescheduling or reducing numbers might be possible with sufficient notice. Contact the events team via the details on subiacohotel.com.au as early as you can to discuss options; they can clarify whether your deposit can be transferred, partially refunded, or held as credit.
How can I contact Subiaco Hotel about a charge on my statement?
Visit subiacohotel.com.au and use the listed phone number to call the venue during trading hours, or submit an enquiry via their online contact or functions form. When you get in touch, have your bank statement handy with the exact amount, date, and the name on the card so staff can quickly search their records. If you’re local, you can also visit the venue in person with your ID and card so they can assist you at the bar or reception.