About Tegut
Tegut is a German supermarket chain headquartered in Fulda, known for its strong focus on organic, regional, and sustainably sourced groceries. With more than 300 stores across several German states, Tegut offers a full supermarket assortment: fresh fruit and vegetables, bakery items, dairy, meat and cold cuts, beverages, household goods, and an extensive range of certified organic products. Many locations also feature in‑store bakeries, self‑checkout stations, and smaller “tegut… teo” convenience formats, as well as digital services like the tegut app and online ordering in selected regions.
A Tegut charge on your bank or card statement typically comes from an in‑store purchase at the checkout or self‑checkout, a transaction at a tegut… teo mini‑store, or an online order placed via tegut’s delivery partners or digital services. Amounts usually correspond to the total on your receipt, including bottle deposits (Pfand) and any discounts or promotions applied at the till. In some cases, you may see a temporary authorization or pre‑authorization hold (especially for contactless or mobile payments) that later adjusts to the final purchase amount, or multiple small transactions if you used self‑scanning, app‑based payment, or split payments. Gift card purchases or top‑ups can also appear as Tegut transactions.
If you’re unsure about a Tegut charge, first check your recent shopping—look for grocery trips, small convenience purchases at nearby tegut… teo stores, or online grocery orders around the transaction date. Compare the amount with your paper or digital receipts, or with your purchase history in the tegut app or loyalty account. To clarify or dispute a charge, note the exact amount, date, and location (often shown as “TEGUT” plus a town name on the statement), then contact Tegut via the contact form at tegut.com or speak directly with the store where you likely shopped; your bank or card issuer can help with further investigation or chargebacks if you suspect fraud or a payment error.