Tegut

Grocery98% confidence

Tegut is a German supermarket chain offering a full range of groceries with a strong focus on organic and fresh food products, operating more than 300 stores across several German states.

Fulda, Germany
Owned by Migros (Migros-Genossenschafts-Bund)

About Tegut

Tegut is a German supermarket chain headquartered in Fulda, known for its strong focus on organic, regional, and sustainably sourced groceries. With more than 300 stores across several German states, Tegut offers a full supermarket assortment: fresh fruit and vegetables, bakery items, dairy, meat and cold cuts, beverages, household goods, and an extensive range of certified organic products. Many locations also feature in‑store bakeries, self‑checkout stations, and smaller “tegut… teo” convenience formats, as well as digital services like the tegut app and online ordering in selected regions.

A Tegut charge on your bank or card statement typically comes from an in‑store purchase at the checkout or self‑checkout, a transaction at a tegut… teo mini‑store, or an online order placed via tegut’s delivery partners or digital services. Amounts usually correspond to the total on your receipt, including bottle deposits (Pfand) and any discounts or promotions applied at the till. In some cases, you may see a temporary authorization or pre‑authorization hold (especially for contactless or mobile payments) that later adjusts to the final purchase amount, or multiple small transactions if you used self‑scanning, app‑based payment, or split payments. Gift card purchases or top‑ups can also appear as Tegut transactions.

If you’re unsure about a Tegut charge, first check your recent shopping—look for grocery trips, small convenience purchases at nearby tegut… teo stores, or online grocery orders around the transaction date. Compare the amount with your paper or digital receipts, or with your purchase history in the tegut app or loyalty account. To clarify or dispute a charge, note the exact amount, date, and location (often shown as “TEGUT” plus a town name on the statement), then contact Tegut via the contact form at tegut.com or speak directly with the store where you likely shopped; your bank or card issuer can help with further investigation or chargebacks if you suspect fraud or a payment error.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tegut.

  1. Tegut Filiale 2330 Marburg DEU

Frequently Asked Questions

Why do I see a Tegut charge on my statement when I only remember a small grocery trip?

Tegut receipts often include not only the price of goods but also bottle deposits (Pfand), bakery items, and any last‑minute purchases you may have forgotten about, which can make the total higher than expected. If you used a self‑checkout, the final amount reflects everything scanned plus Pfand and discounts. Compare the charge to your receipt; if you don’t have it, you can usually request a copy by visiting the store with the date, time, and last four digits of your card, or by contacting customer service via tegut.com.

Why is there a small or duplicated Tegut amount showing as ‘pending’ on my card?

When paying by card, especially contactless or via mobile wallet, Tegut’s payment processor may place a temporary authorization hold to check that your card is valid. This can look like a small or duplicated pending charge that will automatically drop off or be adjusted to the final purchase amount within a few business days. If a pending amount does not clear or you see both a pending and a posted charge, contact your bank first, then Tegut support with the transaction details.

Does Tegut offer any subscriptions or recurring charges for groceries?

Tegut itself does not typically run classic subscription models like streaming services, but in some regions you may set up recurring or regularly repeated online grocery orders via Tegut’s digital partners or delivery services. These are normally confirmed in advance with an order summary and scheduled delivery time, and each order is charged separately on or near the delivery date. If you see repeated Tegut‑related charges, review your online order history or app settings to check for scheduled orders you may have set up.

How can I cancel or stop recurring Tegut online orders or deliveries?

If you arranged recurring or scheduled Tegut deliveries via an online platform or partner (such as a grocery delivery app), you need to cancel or edit them in that same app or on the website where you placed the orders. Go to your order history or subscription/recurring orders section and cancel the upcoming deliveries before the cut‑off time specified there. If you cannot locate the option, contact the respective platform’s customer service and provide your order number and the email or phone linked to your account.

How do I request a refund or correct an incorrect Tegut charge?

For issues like being charged twice, incorrect amounts, or products scanned twice, your fastest option is usually to return to the specific Tegut store with your receipt and payment card so staff can review and process a correction. For online or delivery orders, use the contact or help function in the app or on the website you ordered from, or go to tegut.com and use the contact form, attaching order confirmations and photos if relevant. Banks and card issuers can initiate a formal dispute if necessary, but Tegut will usually resolve clear overcharges or errors directly at store or customer‑service level.

What are typical Tegut charge amounts and how do I recognize them on my statement?

Tegut charges can range from a few euros for snacks or bakery items at a tegut… teo store to large weekly grocery bills of €50–€200 or more at full‑size supermarkets. On statements, the descriptor often includes “TEGUT” plus the city or district name (for example, “TEGUT FULDA” or similar). If you frequently shop there, you might see multiple Tegut entries on the same card statement period corresponding to individual shopping trips.

Can I see or recover receipts for Tegut purchases made with my card?

Paper receipts are issued at checkout, but if you used a loyalty account or the tegut app, some purchases may appear in your digital purchase history. Log into your app or online account to see if the transaction is listed there. If not, visit or contact the store with the date, approximate time, amount, and the last four digits of your card; they may be able to reprint or verify a receipt from the till system, subject to their data‑retention policies.

How can I contact Tegut about a charge I don’t recognize?

Go to tegut.com and navigate to the “Kontakt” or customer service section, where you’ll find a contact form and current contact options for consumer inquiries. Include the date, exact amount, the descriptor as it appears on your bank statement, and the last four digits of your card so they can locate the transaction. If you believe your card details were used fraudulently, notify your bank or card issuer immediately to block the card and then inform Tegut with any supporting information.

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