Ten Square Cafe

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Ten Square Cafe is a modern Melbourne laneway cafe offering specialty coffee from Dukes Coffee Roasters alongside a seasonal breakfast, brunch and lunch menu with vegan and vegetarian options.

Melbourne, Victoria, Australia
tensquarecafe.com.au

About Ten Square Cafe

Ten Square Cafe is a contemporary laneway café located in the heart of Melbourne, Victoria, known for its specialty coffee and relaxed, modern atmosphere. They serve coffee roasted by Dukes Coffee Roasters, along with a seasonal breakfast, brunch and lunch menu that highlights fresh produce and offers vegan, vegetarian and gluten‑friendly options. In addition to dine‑in service, they typically provide takeaway coffee and food, and may offer online ordering or phone orders during busy periods.

A Ten Square Cafe charge will usually appear on your bank or card statement after you purchase coffee, food, or other items in‑store, or when you order takeaway or catering. The charge may show up under descriptions such as “TEN SQUARE CAFE”, “TEN SQUARE MELBOURNE”, or a similar variation registered with their payment processor. Most transactions are one‑time purchases, but you might also see a second amount if you added a tip, if a payment was adjusted at the counter, or if an initial authorization hold (for example, for a contactless or pay‑at‑table terminal) is later replaced by the final settled amount. If you’ve ordered via a delivery platform, the platform’s name may appear instead of Ten Square Cafe, while the café name appears in your order history.

If you’re unsure about a Ten Square Cafe charge, start by checking recent receipts, email confirmations from online or delivery orders, and your calendar for any visit to the Melbourne CBD around the transaction date. Compare the statement amount with typical café spending (for example, multiple coffees, brunch for two, or a group bill), and look for any pending versus posted transactions, which may indicate a temporary authorization hold. For questions, use the contact details on tensquarecafe.com.au or your receipt to call or email the café, and provide the transaction date, amount and the last 4 digits of your card so staff can look it up in their payment system. If the café can’t locate the transaction or you suspect fraud, contact your bank or card issuer to dispute the charge or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ten Square Cafe.

  1. TEN SQUARE CAFE\120 HARDWARE STREET\MELB

Frequently Asked Questions

Why do I see a Ten Square Cafe charge on my statement when I only remember buying a coffee?

Café charges often combine multiple items (coffee, food, pastries, surcharges and tips) into a single total, which can look higher than the price of just one drink. If you tapped to pay quickly, you may not have noticed the total including extras like an alternative milk surcharge, an additional shot, or food items. Check your paper or emailed receipt, or your phone’s wallet app transaction history, to see the itemized total that matches the bank charge.

What are typical amounts for a Ten Square Cafe transaction?

Most charges from Ten Square Cafe are one‑off payments that commonly range from around AUD $5–$15 for a single coffee and snack, up to AUD $20–$40 or more for brunch or multiple meals. Larger amounts can occur if you paid for a group, purchased catering, or settled a full table bill on one card. If the amount is far higher than what you’d normally spend in a café, contact Ten Square Cafe using the details on their website or speak with your bank.

Why do I see two Ten Square Cafe amounts, one pending and one posted?

Some card terminals place a temporary authorization hold to verify your card, then later settle the final amount, especially for contactless or pay‑at‑table payments. In that case, you might see an initial pending charge and then a final posted charge for the confirmed total, with the pending amount disappearing after a few days. If both remain and you’ve effectively been charged twice, contact the café with your receipt and transaction details so they can check their payment batch and, if appropriate, issue a reversal or refund.

Can I get a refund from Ten Square Cafe if I was charged incorrectly?

If you believe you were overcharged or charged more than once, visit the café with your receipt or contact them using the phone or email listed on tensquarecafe.com.au. Staff can search their point‑of‑sale records by date, time, amount and card suffix to verify the error. If confirmed, they can usually process a refund back to the original card, which may take a few business days to appear on your statement depending on your bank.

How can I confirm that a Ten Square Cafe charge is really mine?

Match the transaction date and time with any visit you made to Melbourne’s CBD, and think about whether you bought coffee or brunch around that time, or paid for friends or colleagues. If you use a digital wallet (Apple Pay, Google Pay, etc.), open your wallet app and check the detailed transaction history, which often includes the merchant name, location and receipt image. You can also ask Ten Square Cafe to look up the transaction using the exact amount and date shown on your statement; if they can’t find it, contact your bank to investigate potential fraud.

Does Ten Square Cafe offer subscriptions or recurring billing?

Ten Square Cafe primarily operates as a walk‑in café, so their charges are usually single, same‑day transactions for coffee and meals rather than ongoing subscriptions. If you see what looks like a recurring pattern (for example, similar amounts every weekday morning), it’s most likely your own regular visits or mobile wallet payments. True recurring direct‑debit subscriptions are uncommon for cafés; if you suspect one, speak to the café directly and then your bank if needed.

Why does the statement description for Ten Square Cafe look different from the café’s name?

Your bank statement may show a slightly different descriptor depending on Ten Square Cafe’s registered business name and their payment processor, such as an abbreviated name or one including “MELBOURNE VIC” or the processor’s code. This is normal and doesn’t affect the legitimacy of the charge. If the wording is unclear, compare the amount and date with your visit, or contact the café and read them the exact descriptor so they can confirm it matches their merchant account.

How do I contact Ten Square Cafe about a charge I don’t recognize?

Go to tensquarecafe.com.au and use the listed phone number or email address, or visit the café in person if you are local to Melbourne. When you reach out, have your bank statement handy with the transaction date, exact amount, and the last 4 digits of your card so staff can locate the payment quickly. If they are unable to find a matching transaction or you still believe it is unauthorized, follow up with your bank or card issuer to dispute the charge and secure your account.

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