The Bay Seafood Market is a local fish and seafood retailer in Byron Bay offering a large selection of fresh local and imported seafood along with sauces, stocks and sushi-making ingredients.
The Bay Seafood Market is a local fish and seafood retailer based in Byron Bay, New South Wales, Australia. They specialize in fresh, high‑quality seafood including local fish, prawns, oysters, shellfish and seasonal catches, along with some imported options when local supply is limited. In addition to fresh seafood, the shop typically stocks sauces, marinades, fish stocks, spices, frozen items, and sushi‑making ingredients such as nori, sushi rice, rice vinegar and wasabi. As a neighbourhood retailer, most purchases are made in person at their Byron Bay location, with information and updates often shared via their website at thebayseafoodmarket.wordpress.com.
A charge from “The Bay Seafood Market,” “Bay Seafood Byron Bay,” or a similar description may appear on your bank or card statement when you buy fresh seafood, prepared items, or grocery add‑ons at their store. This can include one‑off purchases for fresh fish or shellfish, larger orders for parties or holidays, or special orders that are paid in advance or collected later. Some customers may also see a charge for phone or email orders if the shop took payment remotely for a custom order. Because this is a local grocery/seafood retailer, they generally do not run ongoing subscriptions, but you may see multiple similar charges if you shop there frequently or place repeat weekly orders.
To verify a charge from The Bay Seafood Market, start by checking the date and amount against any recent seafood or grocery purchases you made in or around Byron Bay, including holiday orders or special event platters. Look for paper receipts or email confirmations from the day in question, and check with anyone else who uses your card (family members or colleagues) who may have visited the shop. If you still have questions, visit their website at thebayseafoodmarket.wordpress.com for current contact details and store hours, then call or drop into the store with your receipt or a screenshot of the transaction so staff can look it up on their point‑of‑sale system. For disputed or incorrect charges, contact your bank or card issuer promptly after speaking with the merchant so they can advise you on next steps.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Bay Seafood Market.
Why do I see a charge from The Bay Seafood Market on my statement when I don’t remember shopping there?
The Bay Seafood Market is a local seafood and grocery retailer in Byron Bay, so the charge usually relates to an in‑store purchase of fresh seafood, frozen items, sauces, or sushi ingredients. Check whether you recently visited Byron Bay, ordered seafood for a gathering, or asked someone else (a family member, housemate, or colleague) to pick up seafood using your card. It’s also worth checking any paper receipts from bottle shops or nearby stores in case you made several purchases in the same outing and are mixing them up. If you still don’t recognize it, contact the shop using the details on their website so they can search for the transaction by date and amount.
Does The Bay Seafood Market offer subscriptions or recurring seafood orders that could explain repeated charges?
The Bay Seafood Market operates primarily as a traditional walk‑in seafood shop, and most charges are one‑time purchases made at the counter. They generally do not run digital subscription plans like big delivery services, but regular customers may arrange repeat orders (for example, weekly fish orders) that are still charged per order, not as an automatic subscription. If you see similar amounts each week or month, review your calendar and any standing orders you may have arranged with the store. Contact them directly if you’re unsure whether you or someone in your household has a recurring pickup or phone order in place.
What are typical charge amounts I might see from The Bay Seafood Market?
Common transaction amounts will vary based on the type and quantity of seafood purchased, but many customers see rounded charges that reflect market‑price fish sold by weight (for example, totals like $25–$80 AUD for a family seafood shop, or higher for large platters). If you ordered specialty items, premium fillets, or bulk seafood for an event, the total can be significantly higher. Because prices for fresh seafood change with the daily market, two similar‑sized orders on different days may show different amounts. If the charge seems too high, ask the store to review the itemized receipt from that date.
Can The Bay Seafood Market place an authorization hold or pending charge on my card?
In most cases, your bank statement will show only the final sale amount from The Bay Seafood Market. However, if you made payment over the phone, online through a third‑party system, or used a digital wallet, your bank may temporarily display a pending or estimated amount before it settles to the final total. These holds are generated by the payment processor or bank, not specifically by the shop, and typically clear or adjust within a few business days. If a pending amount doesn’t update or drop off, contact your bank for clarification and then follow up with the merchant if needed.
How do I cancel or change a seafood order I placed with The Bay Seafood Market?
If you’ve placed a special order—such as seafood platters, large quantities for a party, or a pre‑order for a specific day—contact The Bay Seafood Market as soon as possible using the phone or contact details listed on thebayseafoodmarket.wordpress.com. Because they work with fresh, perishable products, cancellations may only be possible up to a certain cutoff time before the order is prepared or purchased from suppliers. In some cases, a deposit or partial payment may be non‑refundable if the order has already been sourced or prepared. Always confirm their current cancellation terms at the time you place an order.
How can I request a refund or correction for a charge from The Bay Seafood Market?
Start by gathering your proof of purchase—such as a paper receipt, bank statement screenshot, or any order confirmation—and then contact the store directly. For minor issues like being charged for the wrong fish or weight, the shop may correct the error in‑store or process a partial refund back to your original payment method. Because seafood is perishable, they may ask you to bring the product back promptly if there is a quality concern. If you cannot resolve the issue with the merchant, contact your bank or card issuer to discuss a dispute or chargeback, providing all supporting documentation.
How can I contact The Bay Seafood Market about a charge on my card?
Visit thebayseafoodmarket.wordpress.com to confirm their current phone number, address, and opening hours, as these can change over time. The fastest way to resolve billing questions is usually to call during business hours or visit the shop in person with your card and transaction details so staff can look up the payment on their terminal. If an email address or contact form is listed on their website, you can also send a message including the transaction date, exact amount, and the name shown on the card (but never share your full card number by email).
I was charged a different amount than I expected at The Bay Seafood Market—why might that happen?
Seafood is typically sold by weight at market prices that can change daily, so the final amount can differ from a rough estimate given before weighing and cleaning. Additional items—such as sauces, marinades, sushi ingredients, or extra seafood added at the counter—also increase the total. In some regions, card surcharges or rounding may apply, which can slightly adjust the final amount on your statement. If the figure looks off, compare it to your itemized receipt or ask the store to reprint or explain the breakdown.