The Club at Parkwood Village

Entertainment98% confidence

The Club at Parkwood Village is a multi-purpose golf, dining, and entertainment complex on the Gold Coast, featuring an 18‑hole golf course, mini golf, golf simulators, bars, bistro, café, gaming lounge, and event spaces for functions and weddings.

Parkwood, Queensland, Australia
theclubparkwood.com.au

About The Club at Parkwood Village

The Club at Parkwood Village is a large golf, dining, and entertainment destination located in Parkwood on the Gold Coast, Queensland, Australia. The venue features an 18‑hole championship golf course, a landscaped mini golf course, golf simulators, a fully stocked pro shop, and coaching facilities. Beyond golf, the complex includes multiple bars, a bistro and café, a sports and gaming lounge with TAB, plus versatile function rooms and outdoor areas used for corporate events, parties, and weddings. Guests can visit casually, book activities, or become members for golf and club benefits.

A charge from “The Club at Parkwood Village”, “Club Parkwood”, or a similar descriptor may appear on your bank or card statement when you pay for green fees, mini golf, golf cart hire, coaching, simulator sessions, food and drinks, or gaming-related purchases at the venue. You may also see charges for event and wedding deposits, final function balances, or golf membership fees, which can be billed as recurring payments (e.g., monthly or annual membership renewals). Some cards may show small pre-authorisation holds when you open a bar tab, hire a golf cart, secure a booking, or check in for an event; these temporary holds are usually released automatically once the final payment is processed.

If you’re unsure about a charge, start by checking recent bookings, golf rounds, mini golf visits, bar/restaurant receipts, and any events or functions you’ve attended at The Club at Parkwood Village. Look for booking confirmations or tax invoices in your email (including spam/junk) under theclubparkwood.com.au, and review your membership account if you’re a golf or social member. For billing questions, contact the venue directly using the details on their official website’s Contact page, or call reception during opening hours with the date and amount of the charge so staff can look it up. If you still don’t recognise the transaction, ask the venue to confirm the receipt details and, if necessary, contact your bank or card issuer to dispute unauthorised charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Club at Parkwood Village.

  1. THE CLUB AT PARKWOOD P PARKWOOD AU

Frequently Asked Questions

Why was I charged by The Club at Parkwood Village when I only visited for food and drinks?

The Club at Parkwood Village processes payments for its bistro, café, and bars under the same merchant name used for golf and events, so your statement may simply show “The Club at Parkwood Village” or “Club Parkwood” even if the purchase was just food or beverages. If you opened a bar tab, the final consolidated amount is usually charged at the end of your visit, which can look like a single larger transaction instead of multiple small ones.

What are common amounts I might see charged by The Club at Parkwood Village?

Common transaction amounts include mini golf sessions (often around $15–$25 per person, depending on age and offers), 18‑hole green fees and cart hire (which can range from roughly $40–$100+ depending on time, day, and package), and casual dining bills that vary with what you order. Event deposits and final function or wedding payments are typically higher-value charges and are often taken as round figures (e.g., $500, $1,000 or more) according to your event agreement. Golf memberships may appear as larger annual payments or regular monthly instalments, depending on your plan.

Why do I see a pending or small pre-authorisation charge from The Club at Parkwood Village?

The Club at Parkwood Village may place a temporary pre-authorisation on your card when you open a bar tab, hire a golf cart, secure a booking, or guarantee an event/function. This is not a final charge; it’s a hold to confirm your card is valid and has available funds. The hold is usually released automatically within a few business days, with only the final amount you actually spent being captured as a completed transaction.

How do I cancel or change a golf, mini golf, or simulator booking at The Club at Parkwood Village?

To cancel or amend a booking, use the links or instructions provided in your original confirmation email, or contact the club directly via phone or the enquiry form on theclubparkwood.com.au. Cancellation windows and any applicable fees depend on the type of booking (e.g., social round vs. group booking vs. simulator session) and the notice you provide. For prepaid online bookings, the staff can advise whether your payment will be refunded, credited, or transferred to a new date according to their current booking and cancellation policies.

How can I cancel or pause my golf membership or direct debit with The Club at Parkwood Village?

Membership cancellations or suspensions (such as for medical or travel reasons) typically need to be requested in writing or via a membership form at the club. Check your membership agreement or contact the pro shop or membership office to confirm the required notice period, as some memberships renew automatically and may require written notice before the next billing cycle. If you pay by direct debit, you’ll usually need to notify the club first so they can update or stop the billing schedule before you contact your bank.

How do I request a refund or query an incorrect charge from The Club at Parkwood Village?

If you believe you’ve been overcharged or billed in error, contact The Club at Parkwood Village directly with the transaction date, amount, and the name on the card so they can locate the receipt. Where appropriate and in line with their policies, they may process a partial or full refund back to your original payment method, or issue a credit for future use. Refund eligibility can depend on factors like cancellation timing, whether services were used, and any terms agreed to for events or group bookings.

How can I get a copy of my receipt or invoice from The Club at Parkwood Village?

Receipts for online bookings or prepayments are usually emailed automatically to the address you provided at checkout, so check your inbox and spam folders for messages from theclubparkwood.com.au. For in-venue purchases, the team can often reprint or email a copy if you contact them with the approximate date and time of purchase, the amount, and the last four digits of the card used. For functions, weddings, and corporate events, your dedicated event coordinator or the events team can supply detailed invoices and payment summaries on request.

Why am I seeing regular or recurring charges from The Club at Parkwood Village?

Recurring charges are most commonly linked to golf memberships or structured payment plans for large functions or events. Memberships may be billed monthly, quarterly, or annually depending on the plan you selected when joining. Review your membership paperwork or contact the club to confirm your billing cycle and next payment date, and to discuss adjusting or cancelling future recurring payments if needed.

This merchant is in the Entertainment category

Browse all

Related Merchants

Ticketek
Ticketmaster
Tinder
Eventbrite
International Convention Centre Sydney

Compare The Club at Parkwood Village

vsTicketekvsTicketmastervsTinder

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you