The Coffee Bean & Tea Leaf

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The Coffee Bean & Tea Leaf is an international coffee and tea chain known for its handcrafted espresso drinks, teas, and baked goods.

Los Angeles, CA
Owned by Jollibee Foods Corporation

About The Coffee Bean & Tea Leaf

The Coffee Bean & Tea Leaf is a specialty coffee and tea retailer and café chain offering a wide range of espresso-based drinks, premium teas, Ice Blended beverages, and light food items such as pastries and sandwiches. Often abbreviated as "CBTL" on receipts and merchant descriptors, the brand operates cafés across the United States and in many international locations. Store numbers (like "#1882") typically indicate a specific branch or kiosk.

A charge labeled "CBTL #1882" on your card statement most likely corresponds to an in-store purchase at a specific The Coffee Bean & Tea Leaf location, such as a drink, food item, or packaged coffee/tea product. These are usually one-time point-of-sale transactions made at the counter or via a store’s mobile ordering system. In some cases, you might also see charges for reusable cups, merchandise, or preloaded gift card/top-up purchases.

If you’re unsure about a CBTL charge, start by checking your recent café visits, receipts, and any email confirmations from The Coffee Bean & Tea Leaf or related ordering apps. You can contact the specific store using location details from your receipt or use the store locator on coffeebean.com to identify the likely branch based on your activity and the date of the charge. For disputed or unrecognized charges, your bank or card issuer can help initiate a chargeback, but it’s often faster to first speak with the store manager or customer service, who may be able to look up the transaction using the date, time, and amount.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Coffee Bean & Tea Leaf.

  1. CBTL #1882

Frequently Asked Questions

What does the descriptor "CBTL #1882" mean on my card statement?

"CBTL #1882" refers to a purchase at a specific The Coffee Bean & Tea Leaf store, where "CBTL" is the brand abbreviation and "#1882" is the store or terminal number identifying that particular location.

What types of purchases typically result in a CBTL charge?

Most CBTL charges come from in-store purchases of drinks, food items, or merchandise, as well as loading or reloading a Coffee Bean & Tea Leaf gift card. Mobile or app-based orders that you pick up in-store may also show as a CBTL charge.

How can I verify which Coffee Bean & Tea Leaf location I was charged at?

Check your paper receipt or email confirmation, which normally lists the store address and number. If you don’t have a receipt, you can match the date and time of the charge with your visit and use the store locator on coffeebean.com to identify the likely location, then call the store to confirm the transaction.

Does The Coffee Bean & Tea Leaf place temporary authorization holds on my card?

Some payment terminals may place a temporary authorization hold for the estimated amount of your order, especially for contactless or mobile wallet payments. This pending amount will usually adjust to the final transaction total or drop off within a few business days.

I don’t recognize a CBTL charge—how do I dispute it?

First, review your recent visits and any shared cards or mobile wallets (e.g., family members using the same card). If you still don’t recognize the transaction, contact the store if possible or reach out to Coffee Bean & Tea Leaf customer service through coffeebean.com. You can also contact your bank or card issuer to dispute the charge and request an investigation.

Can I get a refund for a mistaken or incorrect CBTL transaction?

Refunds for incorrect orders or duplicate charges are usually handled directly by the store that processed the transaction. Bring your receipt or show your card statement to the manager, who can verify the charge and issue a refund or replacement according to store policy.

Are there any recurring or subscription charges associated with CBTL?

Coffee Bean & Tea Leaf purchases are generally one-time transactions. While they may offer gift cards, loyalty programs, or occasional online orders, they do not typically result in recurring subscription charges. If you see repeated CBTL charges, verify whether they are separate store visits or multiple gift card reloads.

How can I contact The Coffee Bean & Tea Leaf about a billing question?

You can visit coffeebean.com and use the Contact or Customer Service section to submit a billing inquiry, or call the specific store listed on your receipt. Having the transaction date, time, amount, and the last four digits of your card ready will help them locate your purchase more quickly.

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