The Entertainment Quarter

Entertainment88% confidence

The Entertainment Quarter is a leisure and entertainment precinct in Moore Park, Sydney, featuring cinemas, restaurants, bars, markets, and event spaces.

Sydney, New South Wales, Australia
entertainmentquarter.com.au

About The Entertainment Quarter

The Entertainment Quarter (EQ) is a major leisure and entertainment precinct located in Moore Park, Sydney, New South Wales, Australia. It houses a mix of cinemas, restaurants, cafes, bars, family attractions, markets, retail outlets, sports and training facilities, and multi-use event spaces that host festivals, exhibitions, and live performances. Many of the businesses trading within The Entertainment Quarter are separately owned venues, so food, tickets, parking and activities are usually billed by the individual operator, even though the charge label may reference “Entertainment Quarter” or similar wording.

A charge from The Entertainment Quarter may appear on your bank or card statement when you purchase movie tickets, event tickets, parking, food and drinks, market items, or when you pay for activities or venue hire within the precinct. Charges can be one‑off purchases (for example a single movie ticket or parking session), event bookings, ticket packages, or deposits for venue hire. In some cases, you might see a temporary authorization hold when you book online, use a card at a pay station, or start a tab at a bar or restaurant within EQ; this hold usually drops off once the final amount is processed. If you’ve booked an event, recurring class, or membership with a business located at EQ (such as a gym, school, or recurring activity), you might also see regular or recurring charges associated with those services.

To verify a charge from The Entertainment Quarter, start by checking recent visits to EQ venues—cinema tickets, parking, dining receipts, event confirmations, or booking emails. Log into any online ticketing or booking accounts you used and review your order history, and search your email for terms like “Entertainment Quarter”, “Moore Park”, or the specific venue name. If you still have questions, visit entertainmentquarter.com.au and use the Contact or tenant/venue listings to identify and contact the specific business that likely processed your payment. For billing issues such as unknown charges, overcharges, duplicate payments, or refund requests, gather your statement details (date, amount, last 4 digits of card) and receipts or confirmation emails before contacting the relevant venue or ticketing provider so they can quickly locate and resolve your query.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Entertainment Quarter.

  1. The Entertainment Quar Moore Park AU
  2. The Entertainment Quar Moore Park AUS

Frequently Asked Questions

Why is there a charge on my statement from “The Entertainment Quarter” or “ENT QTR MOORE PARK”?

This usually reflects a purchase made at a business operating within The Entertainment Quarter precinct, such as cinema tickets, parking, food and drinks, markets, or an event booking. Many tenants process card payments under a descriptor that includes “Entertainment Quarter” or “Moore Park”. Review any recent visits, tickets, or bookings around the date of the charge, and check your email for confirmations linked to that day and amount.

What are common amounts I might see charged by The Entertainment Quarter?

Common charge amounts include smaller transactions for coffee or takeaway (often under AUD $30), mid‑range spends for movie tickets, casual dining, or parking (typically AUD $20–$80), and higher amounts for event tickets, group bookings, or venue hire deposits (which can range from AUD $100 upwards). Exact pricing varies by venue and event—each business within The Entertainment Quarter sets its own prices. If an amount looks unfamiliar, compare it with known ticket prices, parking fees, or restaurant bills from your visit.

Could this be a parking or ticketing charge from my visit to The Entertainment Quarter?

Yes. Parking and ticket purchases (for example, cinema, festivals, or special events) often appear on statements with “Entertainment Quarter”, “Moore Park”, or similar wording. If you recently parked in the EQ car park or booked tickets online or on‑site, check your parking receipt, booking email, or ticketing account history for a transaction that matches the date and amount of the charge.

Why do I see a small or duplicate Entertainment Quarter amount as a pending charge?

Some venues or systems at The Entertainment Quarter may place a temporary authorization hold on your card to confirm it is valid—this is common with parking machines, online bookings, or when opening a bar/restaurant tab. These holds can appear as small or duplicate pending charges and usually drop off automatically within a few business days, leaving only the final settled amount. If a pending hold doesn’t clear or appears to have posted twice, contact the specific venue or parking provider with the date, time, and amount so they can investigate.

How do I cancel or change a booking made at The Entertainment Quarter?

Cancellations and changes are handled by the specific business you booked with (for example, cinema, event organiser, restaurant, or venue). Check your confirmation email or ticket for terms and conditions, as well as links or instructions for cancelling or modifying your booking. Many venues allow changes through their booking portal or ticketing platform; if not, visit entertainmentquarter.com.au, locate the venue in the directory, and use the listed contact details to reach them directly.

How can I request a refund for a charge from The Entertainment Quarter?

Refunds are managed by the individual venue or organiser that processed your payment, not by the precinct as a whole. Locate your receipt, booking confirmation, or ticket that shows the business name and contact details, then review their refund policy (often included in confirmation emails or on their website). Contact the venue or ticketing provider with your booking reference, transaction date, and amount to request a refund or dispute an incorrect charge. If you cannot identify the specific business, start by contacting The Entertainment Quarter via entertainmentquarter.com.au for guidance on which tenant is most likely associated with your transaction.

Is there a subscription or recurring charge associated with The Entertainment Quarter?

Most charges at The Entertainment Quarter are one‑off transactions for parking, tickets, food, drinks, and events. However, some businesses operating within EQ—such as gyms, training academies, classes, or membership‑based services—may bill on a recurring basis under a descriptor that includes “Entertainment Quarter” or their own brand name. If you see regular monthly or weekly charges, log into the account for any memberships or classes you hold at EQ and check your billing settings or renewal dates.

How can I contact someone about an unexplained Entertainment Quarter charge?

First, review your emails and receipts to identify whether the charge is tied to a specific venue, parking session, or ticketing provider. If you can identify the business, use the contact details in your confirmation email or on that venue’s website to reach their customer service or bookings team. If you cannot determine which tenant charged you, go to entertainmentquarter.com.au and use the Contact page or precinct directory to get in touch; provide the date, exact amount, and the statement descriptor so they can help direct you to the correct business.

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